Senior Technical Program Manager, Foundations

As a Senior Technical Program Manager at DoorDash, your key responsibilities will include owning foundational programs, managing cross-functional teams, planning and executing optimizations, and fostering stakeholder relationships. You'll partner with engineering leaders to establish vision and success metrics while navigating complex organizational structures to drive impactful results.

To qualify for the Senior Technical Program Manager role at DoorDash, you'll need a Bachelor's degree in Computer Science or a related field, along with over 5 years of experience in a technical program management role at a tech company. Strong understanding of engineering practices, data technologies, and excellent communication skills are essential for success in this role.

DoorDash supports the career growth of its Senior Technical Program Managers by providing opportunities for professional development, including mentorship programs, access to advanced training, and a culture that encourages innovation and collaboration. The dynamic environment allows for continuous learning and personal contributions to the company's success.

At DoorDash, the work culture for Senior Technical Program Managers is fast-paced and collaborative. Employees are encouraged to share their unique perspectives and innovate. The company values diversity and inclusion, creating an environment where all team members feel empowered to succeed and contribute to DoorDash's mission.

DoorDash offers a comprehensive benefits package for Senior Technical Program Managers, including medical, dental, and vision insurance, a 401(k) plan with employer match, paid time off, wellness benefits, and opportunities for equity grants. The company is committed to employee well-being and offers additional support programs for mental health and family-forming assistance.

When answering this question, provide specific examples of technical programs you've managed, highlighting your role in defining objectives, collaborating with stakeholders, and achieving measurable results. Use metrics to quantify your impact wherever possible.

Discuss your approach to prioritizing tasks, such as utilizing frameworks like the Eisenhower Matrix or Agile methodologies. Explain how you assess the urgency and impact of various projects and how you communicate these priorities to your team and stakeholders.

Provide a detailed example of a challenging situation, outlining the problem, your thought process, and the steps you took to resolve it. Emphasize your problem-solving skills and ability to stay calm under pressure.

Explain how you build relationships with stakeholders, proactively communicate updates, and ensure alignment between different teams. Share examples of how you handle conflicting priorities and keep all parties informed.

Discuss your familiarity with data and infrastructure technologies, mentioning specific platforms if applicable. Express your enthusiasm for learning and working with these technologies and how it relates to the Senior Technical Program Manager role at DoorDash.

Give an example of a situation where you successfully communicated complex information. Highlight your ability to simplify concepts, use relatable analogies, and ensure understanding among non-technical team members.

Mention the tools and methodologies you are experienced with, such as JIRA, Asana, or Agile methodologies. Discuss how these tools can enhance communication, tracking, and execution of technical programs.

Describe your steps in project execution, such as defining objectives, tracking progress, fostering communication, and conducting regular reviews. Emphasize the importance of collaboration and adhering to timelines.

Share what you love about the role, such as the ability to impact projects, work with diverse teams, and navigate challenges. Discuss your passion for fostering innovation and how you find satisfaction in seeing projects come to fruition.

Explain your process for addressing project delays. Discuss assessing the situation, identifying bottlenecks, engaging the team for solutions, and maintaining open communication with stakeholders to manage expectations.