Payroll & Finance Operations Specialist

The Payroll & Finance Operations Specialist at Empathy is responsible for overseeing daily finance operations related to payroll and benefits management. This includes ensuring compliance with tax regulations and company policies, managing payroll processing, aiding in monthly financial closings, and collaborating with multiple departments to align on operational strategies. The role emphasizes efficiency and accuracy in all finance aspects.

To qualify for the Payroll & Finance Operations Specialist role at Empathy, candidates should have over four years of experience in finance operations or payroll management, alongside a strong understanding of U.S. tax legislation, labor codes, and benefits administration. Proficiency with payroll systems and excellent communication skills in English and Hebrew are also essential.

In the role of Payroll & Finance Operations Specialist at Empathy, you will serve as the subject matter expert in benefits administration, guiding employees through their options. You'll ensure compliance with benefit regulations and work closely with HR to coordinate seamless benefits strategies that add value to our employees’ lives.

The salary for the Payroll & Finance Operations Specialist position at Empathy ranges between $80,000 and $120,000. This is determined by various factors, including experience, qualifications, and geographic location, ensuring that we attract and retain top talent.

At Empathy, the culture is built on empathy, teamwork, and a commitment to supporting families through challenging times. As a Payroll & Finance Operations Specialist, you will be part of a passionate team that prioritizes collaboration, invests in employee well-being, and encourages professional growth through flexible benefits and engaging team activities.

When discussing your experience with payroll processing, focus on specific systems you've used, the number of employees you've managed payroll for, and the complexities involved. Highlight your attention to detail and ability to ensure compliance with relevant tax regulations.

Share your strategies for staying informed about tax regulations, which could include subscribing to industry publications, attending relevant seminars, and participating in professional organizations related to payroll and finance.

Think about a challenging situation you've encountered, such as missed deadlines or discrepancies in pay. Discuss the steps you took to investigate, resolve the issue, and communicate with affected employees to ensure transparency and trust.

Explain your methods for maintaining compliance, including regular audits, continual training for team members, and updates on regulatory changes. Highlight your strong understanding of both internal policies and external regulations.

Discuss how you assess the urgency and importance of tasks, possibly using tools or techniques like lists or project management software. Give an example of how you've successfully managed conflicting priorities in past roles.

Provide a specific example where you worked with HR to align payroll operations with employee benefits enrollment or performance reviews. Emphasize the importance of teamwork in executing payroll strategies effectively.

Mention specific payroll software you've used, highlighting your proficiency and how you've utilized these tools to enhance efficiency and accuracy in payroll processing.

Highlight your approach to simplifying complex information, whether through clear verbal explanations, written guides, or visuals. Stress the importance of ensuring that employees have a clear understanding of their payroll and benefits.

Discuss the importance of confidentiality in payroll and how you maintain data security, whether through secure systems, limited access, or training on handling sensitive information.

Articulate your alignment with Empathy's mission, your passion for supporting families, and how your skills and experience in finance operations can contribute to the company's objectives, making it a fulfilling place for you to work.