Automotive Detailer - Car Washer - Amherst

As an Automotive Detailer at Enterprise Mobility, your primary responsibilities will include washing, sanitizing, and preparing vehicles to meet cleanliness standards. You'll clean both the interiors and exteriors of a variety of vehicles, check fluid levels, inspect for safety concerns, and ensure all vehicles are rental-ready. Your attention to detail will help maintain Enterprise's high standards for vehicle safety and cleanliness.

To qualify for the Automotive Detailer role at Enterprise Mobility, you must be at least 18 years old with a valid driver’s license for a minimum of one year. A clean driving record is crucial—no more than one moving violation or at-fault accident in the last three years. Prior work experience in a similar role is required, demonstrating your ability to operate effectively in this position.

Enterprise Mobility provides a competitive set of benefits for Automotive Detailers, including paid time off, health, dental, and vision insurance, and a retirement savings plan featuring 401k matching. You’ll also receive employee discounts and ongoing training to help you grow in your career.

As an Automotive Detailer at Enterprise Mobility in Amherst, you'll enjoy a structured work schedule. Your typical hours will be Monday from 7:00 AM - 5:30 PM, and Tuesday to Friday from 7:30 AM - 5:30 PM. Occasionally, you may also assist with customer transport or other miscellaneous tasks to keep things running smoothly.

Enterprise Mobility strongly values professional development and offers training and development programs to help you enhance your skills as an Automotive Detailer. You'll have the opportunity to seek improvement through self-assessment and goal-setting, allowing you to progress within the company and celebrate your achievements.

In answering this question, highlight specific detailing tasks you've performed, such as washing, vacuuming, or sanitizing vehicles. If you have used any specialized tools or products, make sure to mention those as well to showcase your technical knowledge.

To effectively respond, provide examples of how you check your work for quality before completing a task, like inspecting each vehicle for spots you might have missed or establishing a routine check to ensure consistency.

Discuss any prior experiences with safety checks, such as inspecting fluid levels and tire conditions, and emphasize the importance of following safety protocols to ensure both your safety and that of customers.

Explain how you would approach the situation calmly and professionally, prioritizing customer satisfaction and offering to remedy the issue through a thorough re-cleaning or by addressing any specific concerns they have.

Use specific examples demonstrating how you managed your time and tasks effectively under tight deadlines, ensuring that all vehicles maintained the high quality expected at Enterprise Mobility.

Mention any specific tools you have experience with, such as carpet shampoo machines or air purifiers, and speak to the benefits of using specific products to achieve best results for cleaning tasks.

Express your willingness to accommodate a flexible schedule and provide examples of how you’ve managed varied hours in previous jobs, showcasing your dedication to teamwork and meeting company objectives.

Share your passion for cars, maintaining high standards of cleanliness, and providing excellent customer service. This helps show your alignment with Enterprise Mobility’s mission and work culture.

Illustrate your organizational skills by discussing how you would assess the workload at the start of your shift and determine which vehicles need immediate attention versus those that can be cleaned later.

Articulate a sincere interest in Enterprise Mobility’s values, commitment to excellence, and positive workplace culture, and how these align with your career goals and aspirations.