To qualify for the GTM Systems Lead role at Harvey, candidates should have over 5 years of hands-on experience in global companies, specifically with Salesforce Sales Cloud and CPQ processes. A strong engineering background with knowledge of SOQL and Apex is often essential, along with proven expertise in pricing strategies and order automation. Familiarity with relevant security and compliance standards is also critical to ensure trust in our systems.

As the GTM Systems Lead at Harvey, you'll be responsible for designing and optimizing our Quote-to-Cash stack. This includes managing the integration across CPQ, billing, and finance systems, enhancing end-to-end CPQ workflows, and leading automation implementations in Salesforce. You will work closely with Revenue Operations and Finance to optimize deal velocity and maintain data integrity across the board.

The GTM Systems Lead plays a crucial role in Harvey's success by ensuring that our Marketing and Sales tech stack is robust and scalable. By optimizing our tools and processes, you will enable our teams to move faster and with greater efficiency, helping Harvey maintain its competitive edge in the market by delivering high-quality services to clients seamlessly.

The culture at Harvey for a GTM Systems Lead is vibrant and innovative, emphasizing collaboration and teamwork. As part of a dynamic, high-growth startup, you'll find yourself among some of the most talented professionals from top tech companies, sharing ideas and driving the company's vision forward. Harvey encourages an environment of continuous learning, where your contributions significantly shape how we redefine professional services.

Joining as a GTM Systems Lead at Harvey opens up substantial growth opportunities. The role allows you to lay the groundwork for scalable GTM infrastructure, contributing directly to the company's trajectory. As Harvey scales, you can expect opportunities to take on increased responsibilities, influence key strategies, and even participate in high-level decision-making that impacts the future of the company.

When answering this question, it’s essential to highlight specific projects where you've utilized Salesforce CPQ effectively. Discuss how you've implemented strategies that streamlined processes, improved quoting accuracy, or enhanced deal velocity. Mention any significant metrics that demonstrate the positive impact of your work on team productivity.

Discuss your methodology for integration, including any specific tools or frameworks you've used. Explain how you assess system compatibility, address data integrity issues, and ensure that all teams can rely on a single source of truth. This showcases your organized approach and deep understanding of technical environments.

Focus on the importance of consistent data validation techniques, such as regular audits and monitoring dashboards. Share tools or processes you've implemented to maintain high data integrity and outline how this contributes to better decision-making within teams.

Explain your time management strategies. Discuss how you prioritize initiatives based on business needs, deadlines, and complexity. Providing examples of how you successfully balanced these integrations in previous roles can strengthen your response.

Use the STAR method (Situation, Task, Action, Result) to outline a specific challenge related to GTM processes. Emphasize your problem-solving skills and illustrate how your actions led to a successful resolution, improving efficiencies or outcomes as a result.

Be prepared to discuss any frameworks you have worked with, such as ASC 606. Explain your role in ensuring compliance, handling contract lifecycle management, and how you communicated these processes with different departments to promote understanding within the organization.

Share your strategies for continuous learning, such as attending industry conferences, participating in webinars, or following thought leaders in sales technology. This shows your dedication to professional growth and awareness of evolving trends that could impact your role.

Discuss specific features of Salesforce automation that you find useful, such as workflows or process builder. Explain situations where you've implemented these features successfully to reduce manual tasks, streamline processes, or improve team efficiency.

Describe metrics that you find valuable, such as deal velocity, lead conversion rates, or CRM engagement metrics. Discuss how you analyze these metrics and use them to make informed decisions about processes to enhance the overall GTM strategy.

In your response, express your enthusiasm for Harvey's innovative approach to AI in the legal sector and the company's impressive growth trajectory. Connect your skills and experiences to how they align with the company's mission, emphasizing your eagerness to contribute to its success.