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Director, Rehabilitation Services

Department Overview

The Department of Rehabilitation Services at OHSU is a comprehensive, interdisciplinary program dedicated to delivering high-quality rehabilitation care across all phases of recovery for both adult and pediatric patient populations. Our rehab services are provided to patients in acute care, the emergency department, intensive care units and the NICU; and in outpatient multidisciplinary and rehab clinics. As an integral part of an academic medical center, Rehab Services is committed to supporting the institution's clinical, research, and educational missions. We provide state-of-the-art rehabilitation interventions that enhance patient outcomes, advance scientific knowledge, and educate the next generation of healthcare professionals.

 

Directs all aspects of management and ensures the provision of quality patient/family centered care for assigned service lines or areas; provides leadership development, implementation and evaluation of policies. procedures, strategies and services for assigned service lines; assures interdisciplinary collaboration among staff and leadership to optimize care and work environment; works with physician and administrative partners and other disciplines to maximize interdisciplinary care, sets priorities in accordance with overall institutional goals and departmental objectives, represents Rehabilitation Services and OHSU on projects and program leadership. Additionally, the Rehabilitation Director will oversee strategic planning for rehab-related programs within OHSU Health System to ensure system-wide strategy and vision. The position also includes a .1 FTE faculty appointment including coordination for OHSU based faculty and direct teaching in the OHSU/OIT DPT Program. See associated PD for that role.

Function/Duties of Position

Leadership:

  • Demonstrates leadership practices that influence others to achieve the mission, vision, goals, and objectives of OHSU.
  • Participates in the structuring of organized rehabilitation services by developing and implementing models of care, determining skills needed, and creating job expectations. 
  • Ensures staffing needs of the department are met. Develops managers to project needs, interview, hire and resolve staffing issues to assure that the workload is handled effectively.
  • Work with OHSU Health System Partners to oversee strategic vision in relationship to rehabilitation programs across the health system
  • Collaborate with other OHSU Affiliates and health systems on an as needed basis to grow and support Rehabilitation services throughout the health system and our market areas.

Quality Care:

  • Analyzes and evaluates Rehabilitation services practice, research, and trends; applies knowledge to ensuring optimal patient outcomes and fiscal viability.
  • Coordinates Rehabilitation care practices and models by using selected management practice theory as a framework for coordinating patient care and by providing theory based practice learning in unusual or complex patient-care situations.
  • Utilizes research findings and supports clinical research within the service line and department so that clinical, educational, and organizational performance is improved. 
  • Maximizes patient movement through the system in collaboration with Care Management and other disciplines.
  • Assures service line compliance with OHSU policies, AFSCME contracts, and regulatory rules and regulations.
  • Assure age specific development of managers and staff in working with patients and colleagues. 
  • Promotes patient satisfaction as a priority within Rehabilitation Services.
  • Develops programs for continuous improvement of patient and staff satisfaction.

Finance and Budget:

  • Develops, prepares, submits program budget in collaboration with other service line/clinical integration partners and program directors. Develops accountability model for managers and assures compliance with assigned budget allocation.
  • Directs the allocation of resources within selected areas through planning, budget process, analysis of statistical reports and other pertinent information to ensure cost effective, efficient, productive competitive operations while maintaining the delivery of high value care to patients.

Quality and Performance Improvement:

  • Participates, leads and coordinates continuous quality improvement which enhances clinical practice, the administrative process, and development of staff so that value added services are provided.
  • Works with assigned managers and staff to develop and support the Rehabilitation Practice Committees to optimize care, work life and communication within the unit and throughout the organization.
  • Assures communication to and from administration and other disciplines to rehabilitation services. Partners with physicians and other disciplines in the achievement of patient care goals.

Required Qualifications

Education:

  • Master's Degree in Rehabilitation Field
  • Valid national licensure and certification in Physical, Occupational Therapy or Speech Language Pathology

Experience:

  • Must have 5+ years Rehabilitation Leadership Experience

Job Related Knowledge, Skills and Abilities (Competencies):

  • Previous experience managing multiple units, preference for specialty background.
  • Related specialty experience.
  • Strong communication skills, teamwork (demonstrated ability to build team and integrate existing teams), and experience in complex organizational environments. 
  • Ability to integrate units and managers not typically working together.

Preferred Qualifications

  • 5 years in rehab management positions.

Additional Details

  • Office work schedule associated with leadership in a clinical setting; i.e. may require long hours to achieve timely completion of work products.
  • Occasional business travel for operations or education reasons.
  • Subject to computer work for several hours, as needed.
  • May be expected to utilize all patient care equipment and office equipment within work area.

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.

Average salary estimate

$115000 / YEARLY (est.)
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$100000K
$130000K

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What You Should Know About Director, Rehabilitation Services, Oregon Health & Science University

If you're looking to make a meaningful impact in the healthcare field, the Director of Rehabilitation Services at OHSU in Portland could be your perfect fit! As a pivotal member of our interdisciplinary team, you'll lead a dynamic department that's dedicated to providing top-notch rehabilitation care for both adult and pediatric patients. In this role, you will direct all aspects of management, ensuring quality patient and family-centered care across various service lines. Your leadership will foster collaboration among staff and the broader OHSU community, optimizing care and enhancing the work environment. Your insights will influence strategic planning for rehab-related programs, aligning them with OHSU’s vision and institutional goals. You'll also have the unique opportunity to contribute to the educational mission of OHSU through a faculty appointment, where you can mentor future healthcare professionals in the DPT Program. With your extensive background in rehabilitation leadership, staffs will rely on you to navigate the complexities of patient care and develop innovative models that prioritize patient satisfaction and continuous improvement. We're excited to find a leader who can not only elevate our service lines but also promote diversity and inclusion within our workforce. If you're ready to take on a role that blends leadership, strategy, and education, we encourage you to apply for the Director of Rehabilitation Services today!

Frequently Asked Questions (FAQs) for Director, Rehabilitation Services Role at Oregon Health & Science University
What are the main responsibilities of the Director of Rehabilitation Services at OHSU?

The Director of Rehabilitation Services at OHSU is responsible for overseeing all aspects of rehabilitation management. This includes ensuring quality patient care, leading interdisciplinary collaboration, strategic planning for rehab programs, evaluating service practices, and developing staff. The role is pivotal in aligning departmental objectives with OHSU's mission and promoting optimal patient outcomes.

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What qualifications are needed for the Director of Rehabilitation Services position at OHSU?

Candidates for the Director of Rehabilitation Services at OHSU should possess a Master's Degree in a related rehabilitation field and valid national licensure in Physical, Occupational Therapy, or Speech Language Pathology. Additionally, a minimum of 5 years of rehabilitation leadership experience is required, along with strong communication skills and the ability to manage multiple units effectively.

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How does the Director of Rehabilitation Services contribute to educational goals at OHSU?

The Director of Rehabilitation Services at OHSU holds a .1 FTE faculty appointment, allowing them to directly teach and mentor students in the OHSU/OIT DPT Program. This role not only enhances educational outcomes but also ensures that future healthcare providers are trained under the guidance of experienced professionals.

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What is the work environment like for the Director of Rehabilitation Services at OHSU?

The work environment for the Director of Rehabilitation Services at OHSU is collaborative and dynamic, situated within an academic medical center. This role requires effective communication with diverse teams and the ability to manage complex scenarios in patient care, making it essential to be adaptable and proactive.

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What are the key skills required for success in the Director of Rehabilitation Services role at OHSU?

Successful candidates for the Director of Rehabilitation Services at OHSU need strong leadership capabilities, excellent communication skills, and experience in managing multiple rehabilitation units. Additionally, they should possess the ability to integrate teams, promote patient satisfaction, and lead continuous quality improvement initiatives.

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Common Interview Questions for Director, Rehabilitation Services
Can you describe your leadership style and how it aligns with the role of Director of Rehabilitation Services?

When discussing your leadership style, focus on how you empower your team, foster collaboration, and drive a culture of continuous improvement. Relate your key experiences in leading rehabilitation teams, and stress the importance of supporting professional development while achieving OHSU’s mission and vision.

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What strategies would you implement to improve patient satisfaction in rehabilitation services?

Highlight your approach to assessing patient feedback and implementing change. Discuss specific initiatives you've led in previous roles, such as staff training on patient communication, streamlined care processes, or innovative treatment models that prioritize patient outcomes and satisfaction.

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How do you ensure compliance with regulatory standards in rehabilitation services?

Discuss your methods for staying updated on relevant regulations and standards. Explain how you incorporate these into operational practices while fostering a culture of accountability and compliance within the department. Provide examples of how you’ve successfully navigated compliance challenges in the past.

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Can you share an experience where you successfully initiated a quality improvement project?

Share a specific example of a quality improvement initiative you've led. Discuss the project's goals, the process you used to engage the team, the data you gathered, and the outcomes you achieved. Emphasize how this experience reflects your ability to enhance clinical practices and patient care.

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What is your experience with budgeting and resource allocation in rehabilitation services?

Provide examples of budgets you’ve developed and your approach to resource allocation. Discuss how you analyze the needs of your department to optimize financial performance without compromising patient care, and mention specific financial milestones or successes achieved in your previous roles.

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How do you approach staff development and collaboration among interdisciplinary teams?

Talk about your belief in the importance of professional development. Share examples of programs or initiatives you’ve implemented that encourage collaboration and teamwork, ensuring that all disciplines work together effectively for optimal patient outcomes.

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Describe a time you faced a significant challenge in a rehabilitation setting and how you overcame it.

Share a specific situation that highlights your problem-solving skills. Describe the challenge, the steps you took to address it, and the impact your actions had on the team and patient care. Use this opportunity to showcase your leadership abilities and resilience.

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What innovations or trends do you see shaping the future of rehabilitation services?

Discuss current trends in rehabilitation, such as telehealth, patient-centered care, or advancements in rehabilitation technology. Share your insights on how these innovations could be implemented at OHSU to enhance service delivery and improve patient outcomes.

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How would you measure the success of rehabilitation services under your leadership?

Describe the metrics you would use to evaluate success, such as patient outcomes, satisfaction scores, or staff engagement levels. Discuss how you would gather and analyze this data to make informed decisions that drive continuous improvement in rehabilitation services.

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Why do you want to work as the Director of Rehabilitation Services at OHSU?

Reflect on your passion for rehabilitation and how it aligns with OHSU's mission and values. Discuss your commitment to quality care, mentorship, and interdisciplinary collaboration, as well as your desire to contribute to a diverse and inclusive workforce within a renowned academic medical center.

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As part of its multifaceted public mission, OHSU strives for excellence in education, research and scholarship, clinical practice and community service. Through its dynamic interdisciplinary environment, OHSU stimulates the spirit of inquiry, i...

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Full-time, on-site
DATE POSTED
April 6, 2025

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