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Business Development Representative - job 1 of 2

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

Being a Business Development Representative (BDR) is challenging but equally rewarding. As a BDR, you will have the opportunity to be a key contributor to PANW's sales pipeline and revenue growth through lead qualification

To fit in this role, you are personable, willing to ask questions, always learning, have a strong work ethic, persistent, and coachable. You are confident in your abilities, not afraid to take creative risks, and enjoy the daily interactions that come with a sales role. Being part of our organization means you will be surrounded by amazing, smart and hardworking teammates.

Your Impact

  • Direct Sales Qualified Leads (SQLs) to a specific Sales District with high efficiency and prioritization
  • Market the company's products and/or services via telephone and email, often cold-calling leads to gauge interest and create opportunity 
  • Generate prospective customers through cold calling and lead qualification from Marketing programs and promotions 
  • Follow up on pre-qualified leads with the sales team to ensure they are processed timely and lead to pipeline creation 
  • Document all activities and customer interactions in Salesforce.com 
  • Set appointments for both Field and Inside Sales Representatives, Account Executives, and prospective clients 
  • Identify client needs, provide guidance and information around our products and services with the goal of increasing customer satisfaction 
  • Build long-term relationships with clients, partners, and internal stakeholders 
  • Seek and develop new business opportunities in the market 
  • Report to the Business Development Manager on (weekly/monthly/quarterly) sales results
  • Stay up-to-date with new products and services, including capabilities and pricing, and on cybersecurity industry trends 
  • Be a high energy individual with a strong desire to achieve top results with a dependable, positive "can-do" attitude over the phone and in person 
  • Consistently meet or exceed metrics set by leaders and managers

Qualifications

Your Experience 

  • Previous work experience in inbound and outbound calls and inquiries 
  • Ability to understand technical concepts, possess enthusiasm for technology and to articulate clearly to all levels of technical aptitude 
  • Ability to adapt quickly to a fast-paced environment 
  • Proven work experience as a Business Development Representative, Sales Account Executive or similar role 
  • Hands-on experience with multiple sales techniques (including cold calls) 
  • Track record of achieving sales quotas 
  • Experience with CRM software (e.g. Salesforce) 
  • Familiarity with MS Excel (analyzing spreadsheets and charts) 
  • Understanding of sales performance metrics 
  • Excellent communication and negotiation skills 
  • Ability to deliver engaging presentations 
  • BS degree or equivalent amount of experience or equivalent military experience required

Additional Information

The Team

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.  We also work closely with other segments of our sales organization to provide the best customer experience: Renewals, Field Team, Marketing, Sales Engineers, etc. 

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. 

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $75,000 - $96,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$85500 / YEARLY (est.)
min
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$75000K
$96000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Development Representative, Palo Alto Networks

Are you ready to embark on an exciting career as a Business Development Representative at Palo Alto Networks in the vibrant heart of New York, NY? In this role, you'll step into a pivotal position that directly contributes to our sales pipeline and revenue growth. As a BDR, you will be at the forefront of engaging with potential clients, making those crucial calls, and nurturing leads through your outgoing and personable approach. We believe in the power of collaboration, and in this role, you’ll work closely with fellow team members to generate and qualify sales leads - it’s all about teamwork! Your ability to connect and communicate effectively will make you an essential player in our fast-paced environment. You’ll develop strong relationships with both clients and internal stakeholders, providing invaluable insights into our services while enhancing customer satisfaction. At Palo Alto Networks, we value learning and growth, and you'll be armed with the latest tools and training to help you thrive. So, if you’re eager to tackle challenges head-on and want to be part of a mission-driven organization that's shaping the future of cybersecurity, this is the opportunity you’ve been waiting for. Join us and unleash your potential while helping create a safer digital world!

Frequently Asked Questions (FAQs) for Business Development Representative Role at Palo Alto Networks
What are the responsibilities of a Business Development Representative at Palo Alto Networks?

As a Business Development Representative at Palo Alto Networks, you will be responsible for qualifying sales leads, engaging in cold-calling prospects, and nurturing relationships through effective communication. You'll also document customer interactions in Salesforce, set up appointments for sales representatives, and stay updated on cybersecurity trends to better serve potential clients.

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What qualifications do I need to become a Business Development Representative at Palo Alto Networks?

To thrive as a Business Development Representative at Palo Alto Networks, you should have prior experience in sales roles, excellent communication and negotiation skills, and a strong understanding of technical concepts. Familiarity with CRM software like Salesforce and the ability to adapt in a fast-paced atmosphere are essential. A BS degree or equivalent experience is also required.

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How does Palo Alto Networks support the development of a Business Development Representative?

Palo Alto Networks is committed to the growth of its employees, providing personalized learning opportunities and resources that cater to individual needs. As a Business Development Representative, you will receive training, ongoing support, and access to a wealth of resources to enhance your sales techniques and knowledge of the cybersecurity landscape.

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What is the work environment like for a Business Development Representative at Palo Alto Networks?

The work environment for a Business Development Representative at Palo Alto Networks is dynamic and collaborative. With a focus on in-person interactions, you'll have the opportunity to build authentic relationships with teammates and clients, fostering effective teamwork and problem-solving to exceed sales goals.

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What is the compensation structure for a Business Development Representative at Palo Alto Networks?

The compensation for a Business Development Representative at Palo Alto Networks varies based on qualifications and experience. Typically, the starting base salary ranges from $75,000 to $96,000 per year, with the potential for commission targets, bonuses, and stock options included in the compensation package.

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Common Interview Questions for Business Development Representative
What motivates you to work in sales as a Business Development Representative?

When answering this question, emphasize your passion for building relationships, your enthusiasm for technology, and your drive to achieve targets. Highlight specific examples where you have exceeded sales goals or made a meaningful connection with a client.

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Can you describe your experience with cold calling and lead generation?

Provide details about your previous experiences with cold calling, focusing on techniques you used to engage prospects and successfully qualify leads. Share any successes that showcase your ability to work through objections and make meaningful connections.

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How do you handle rejection in a sales environment?

In your response, demonstrate resilience and a positive attitude. Explain how you view rejection as a learning opportunity and describe strategies you implement to remain motivated, such as setting new goals or reflecting on your approach.

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Describe how you stay organized when managing multiple leads or accounts.

Discuss any techniques or tools you use to prioritize tasks and manage your pipeline effectively. Mention specific CRM systems you've used and how you keep track of follow-ups to ensure no lead falls through the cracks.

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What do you know about Palo Alto Networks and its products?

Research and articulate your understanding of Palo Alto Networks' mission, key products, and their significance in the cybersecurity industry. Demonstrating knowledge about the company's values and commitment to innovation will show your genuine interest in the role.

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How do you identify and understand client needs?

Explain your approach to actively listening during conversations with leads, asking pertinent questions, and using information gathered to tailor your pitch. Highlight your ability to analyze customer pain points and align them with the solutions provided by Palo Alto Networks.

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What techniques do you find most effective in closing a sale?

Share specific sales techniques or methods you've successfully used in the past. This might include building rapport, using urgency, or providing compelling data that illustrates the benefits of the product or service you are selling.

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How do you stay updated on industry trends and competitors?

Discuss resources you regularly consult for industry updates, such as cybersecurity news sites, webinars, or industry reports. Highlight how staying informed helps you engage in meaningful conversations with clients and position the company's offerings effectively.

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Can you tell me about a time you overcame a challenge in your previous sales role?

Provide a specific example of a challenging situation you faced and the steps you took to overcome it. Focus on the skills you utilized to navigate the situation and what the outcome taught you about resilience and adaptability.

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What role does teamwork play in your success as a Business Development Representative?

Emphasize your belief in the power of collaboration and how working within a team has helped you achieve your sales objectives. Share examples of successful collaborations in past experiences and discuss how you can contribute to the team dynamics at Palo Alto Networks.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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April 4, 2025

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