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Manager, Safety and Emergency Management

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

 

All employees are eligible for medical, dental and vision coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

 

Why Shriners?

Shriners Children's is the premier pediatric burn, orthopedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties healthcare system. With multiple hospitals, outpatient clinics, ambulatory care centers, and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Our mission is to change and improve lives by caring for our patients, conducting research to gain knowledge and develop new treatments, and providing educational opportunities for physicians and other healthcare professionals.

 

4 locations ranked on U.S. News & World Report’s list of Best Children’s Hospitals for pediatric orthopedicsWinner of 9 Press Ganey Guardian of Excellence Awards and 5 Pinnacle of Excellence Awards for Patient Experience (2023)$20 million in annual funding for innovative research in genomics, clinical motional analysis, and other forms of translational research.

 

Benefits

Medical, dental and vision plans. Benefits eligibility from day one403(b) plan with generous company match and 457(b) deferred compensation plansEmployer-sponsored continuing education and trainingEmployer-provided professional liability coverageEmployer-sponsored life insurance and short-term disability insurance coverageSchool Loan Forgiveness Program and PSLF eligibilityVoluntary benefits: long-term disability insurance, critical illness and accident insurance, hospital indemnity, legal services, identity theft protection, pet insurance

 

About Shriners Children’s Philadelphia

Shriners Children’s Philadelphia is where hope and healing meet. Our team of highly specialized physicians provides comprehensive care for children with fractures, sports injuries, orthopedic conditions, scoliosis, spinal cord conditions, and spine injuries.

  • 49-bed inpatient facility with an outpatient clinic and walk-in fracture clinic located in North Philadelphia
  • Outreach clinics in Doylestown, PA and San Juan, Puerto Rico
  • Joint Commission accredited
  • EMR: Cerner (OR), Epic (Clinic), Fully transitioning to EPIC in 2025
  • Press Ganey Guardian of Excellence Award winner for Inpatient Pediatric Patient Experience (2023 & 2024) • The HX Guardian of Excellence Award® honors organizations who have reached the 95th percentile for patient experience, employee or physician engagement, or clinical quality performance awarded annually based on one year of data.
  • Press Ganey Pinnacle of Excellence Award (2024)• The HX Pinnacle of Excellence Award® is given to the four top-performing organizations in each category based on extraordinary achievement. The award recognizes those who have maintained consistently high levels of excellence over three years in patient experience, employee engagement, physician engagement, or clinical quality performance.
  • Partnerships with Temple University, Thomas Jefferson University, St. Christopher's Hospital for Children, Drexel University, and the University of Pennsylvania

Job Overview

Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center.  We have an opportunity for a full time Manager, Safety and Emergency Management.

Responsibilities

The manager, safety and emergency management directs the safety and emergency management program of SHC-Philadelphia. The position is responsible for establishing and administering systems and procedures to provide the comprehensive security and safety of all property, building, equipment, personnel and visitors at the Hospital. The position manages all aspects of emergency management including planning, programming, staffing, training, and budgeting. The position serves as a liaison with local, state and federal agencies in addition to The Joint Commission and CMS to ensure compliance and emergency preparedness.

 

 

Safety and Security

  • Plans, organizes, coordinates and directs security operations to ensure effective surveillance of Hospital property and protection of patients, visitors and staff. Evaluates, analyzes and monitors institution- wide security systems and activities.
  • Supports investigation activity to ensure reliability of information, appropriate follow-through, and adherence to established policies and procedures.
  • Evaluates, analyzes, monitors, and maintains performance metrics for Hospital security systems and activities.
  • Maintains effective communication with Hospital leadership, department heads, staff, and outside agencies to ensure effective Security operations. Participates on various committees and represents institution on job related matters.
  • Ensures efficient coordination of Security operations with patient care and other Hospital services. Addresses job related inquiries and ensures the prompt and effective handling of problems; refers unresolved matters to appropriate others as necessary.

 

Emergency Management

  • Chairs the Hospital Emergency Preparedness Committee. Conducts gap analyses/needs assessments to determine Hospital emergency management program requirements. Designs and implements program objectives. Evaluates program effectiveness and addresses identified gaps.
  • Oversees emergency management drill and training program and determines annual exercise scope, schedule, stakeholders, and objectives.
  • Develops and maintains relationships with external partners and stakeholders including governmental agencies and services, contractor services, emergency response groups, other health systems, and licensing bodies.
  • Develops and maintains oversight of regional standards for medical center emergency management preparedness and response. Ensures preparedness of the Hospital.
  • Oversees development and maintenance of Hospital core documents, including a hazard vulnerability assessment, emergency action plans, annual risk report, and after-action reports for all incidents and exercises, and emergency preparedness and response policies and procedures.
  • Participates on Environment of Care Committees and ensures Hospital compliance with the Joint Commission and CMS requirements, FEMA, OSHA, and regulating bodies as pertains to emergency preparedness and response.

 

Leadership

  • Develops and/or modifies and implements appropriate systems to ensure effectiveness of department operations.
  • Performs all duties inherent to managerial role. Participates in hiring, training, evaluation and termination of assigned staff according to Hospital policies and procedures.
  • Leads a team of uniformed Security Officers and Security supervisors and has responsibility for annual Security budget. Leads the Hospital on safety and emergency management procedures.
  • Manages and oversees department personnel to ensure effective operation including communication and performance management of staff.
  • Identifies and formulates specific department goals and objectives for approval; monitors progress of related activities to ensure achievement of approved goals.

Qualifications

Bachelors Degree 

Proficiency with National Incident Management System (NIMS) State Emergency and Management System (SEMS) principles preferred.Experience in security administration and operations in a healthcare setting are highly desirable.Disaster response and emergency management experience.Experience in emergency management administration and operations in a healthcare setting, preferred.

 

 

 

Shriners Children’s is an EOE/Drug-Free, Smoke-Free Workplace. 

 

Shriners Children’s values diversity and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

Average salary estimate

$65000 / YEARLY (est.)
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$60000K
$70000K

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What You Should Know About Manager, Safety and Emergency Management, Shriners Children's

Join the dynamic team at Shriners Children's Philadelphia as a Manager of Safety and Emergency Management! In this crucial role, you'll guide the safety and emergency management program, ensuring the wellbeing of our patients, staff, and visitors. Your responsibilities will include planning, organizing, and directing security operations to safeguard the hospital property. You'll also lead emergency management initiatives, coordinating drills and collaborating with local, state, and federal agencies. We're looking for someone with strong leadership skills who can communicate effectively with all levels of staff and provides valuable insights into safety measures. At Shriners Children's, we pride ourselves on creating a supportive environment for our team, which is evident through our comprehensive benefits including medical coverage from day one, retirement savings plans, and many opportunities for professional growth. If you're passionate about ensuring safety in a healthcare setting and enjoy working in a collaborative atmosphere, this is the perfect position for you! Together, let's make a positive impact in the lives of our pediatric patients and their families while maintaining a secure environment in the heart of Philadelphia. Your expertise in security administration and emergency management within a healthcare setting will be vital in achieving our mission of excellence. Come make a difference with us at Shriners Children's!

Frequently Asked Questions (FAQs) for Manager, Safety and Emergency Management Role at Shriners Children's
What are the main responsibilities of the Manager of Safety and Emergency Management at Shriners Children's?

The Manager of Safety and Emergency Management at Shriners Children's Philadelphia is responsible for overseeing all aspects of the hospital's safety and emergency management program. This includes planning and directing security operations, collaborating with local, state, and federal agencies, and ensuring compliance with regulatory standards. The manager will coordinate training programs, emergency drills, and maintain effective communication with hospital leadership and external partners.

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What qualifications are required for the Manager of Safety and Emergency Management position at Shriners Children's?

To qualify for the Manager of Safety and Emergency Management role at Shriners Children's, candidates should possess a Bachelor's degree and demonstrate proficiency with the National Incident Management System (NIMS) and State Emergency Management System (SEMS) principles. Additionally, experience in security administration and operations in healthcare settings, as well as disaster response and emergency management experience, are highly desirable.

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How does the Manager of Safety and Emergency Management at Shriners Children's ensure the safety of patients and staff?

The Manager of Safety and Emergency Management at Shriners Children's employs various strategies to enhance safety. This includes designing and implementing security operations and training programs, conducting needs assessments, and performing regular evaluations of security systems. They act as a liaison with emergency response agencies and ensure all staff are well-trained in emergency protocols, contributing to a secure environment for patients and staff.

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What kind of training opportunities does Shriners Children's provide for the Manager of Safety and Emergency Management?

Shriners Children's offers comprehensive training opportunities for the Manager of Safety and Emergency Management. This includes employer-sponsored continuing education and training programs that help develop leadership skills, emergency preparedness, and safety management techniques. Additionally, the position promotes ongoing professional development to ensure the manager stays updated with the latest best practices in safety and emergency management.

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How does the Manager of Safety and Emergency Management collaborate with other departments at Shriners Children's?

At Shriners Children's Philadelphia, the Manager of Safety and Emergency Management collaborates closely with various departments to ensure integrated safety protocols across the organization. They participate in committees, coordinate with hospital leadership, and communicate regularly with department heads to align safety operations with patient care services effectively. This teamwork is crucial for creating a safe and secure environment for both patients and healthcare staff.

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Common Interview Questions for Manager, Safety and Emergency Management
Can you describe a time when you had to manage a safety crisis in a healthcare setting?

When asked about a safety crisis, focus on a specific situation where your leadership was essential. Discuss how you assessed the situation, communicated with your team, and implemented effective measures to resolve the issue. Highlight your ability to work under pressure and the outcome achieved by your decisions.

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How do you ensure compliance with safety regulations and standards?

Demonstrate your understanding of safety regulations by describing your process for staying informed and implementing compliance measures. Discuss how you train staff, conduct regular audits, and work with external agencies to maintain compliance with all relevant safety standards.

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What strategies do you implement to create a culture of safety within the organization?

Emphasize the importance of engaging staff in safety practices through training, open communication, and a supportive environment. Talk about initiatives you've led or participated in to create awareness, gather feedback from staff, and celebrate safety achievements to foster a culture of safety.

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How do you handle conflicts during emergency situations?

In your response, illustrate your conflict resolution skills by describing a specific instance where you maintained calm during an emergency. Emphasize your problem-solving abilities, communication skills, and the importance of teamwork in effectively resolving conflicts while prioritizing patient safety.

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What would your approach be for conducting an emergency management drill?

Articulate your systematic approach starting from planning and defining objectives for the drill to executing the drill itself. Discuss how you would analyze and evaluate the outcomes and ensure that lessons learned inform future emergency preparedness plans, thus continually improving the organization’s readiness.

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How do you evaluate the effectiveness of security measures in the healthcare environment?

Highlight your analytical skills by discussing how you monitor incidents, review security metrics, conduct regular assessments, and engage with staff for feedback. Mention the importance of adapting strategies based on findings to enhance overall security and safety.

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How do you maintain productive relationships with local emergency services and response agencies?

Showcase your interpersonal skills by explaining how you establish and nurture relationships through regular communication and joint training exercises. Stress the value of collaboration and information sharing to enhance emergency preparedness efforts.

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What is your experience with budgeting in safety and emergency management?

Discuss your experience with creating, monitoring, and adjusting budgets for safety and emergency management programs. Provide examples of how you have successfully allocated resources to meet the needs of the program while ensuring compliance and safety.

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How would you handle a situation where a staff member is not following safety protocols?

Emphasize the importance of addressing the issue immediately and constructively. Discuss how you would communicate the significance of safety protocols, provide additional training if necessary, and follow up to ensure compliance while maintaining a supportive and positive environment.

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Why do you want to work as a Manager of Safety and Emergency Management at Shriners Children's?

Express your passion for pediatric care and your commitment to ensuring a safe environment for vulnerable patients. Showcase why the mission and values of Shriners Children’s resonate with you, and how your skills and experiences align with the organization's goals, making you a great fit for the team.

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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 13, 2025

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