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Marketing Content Adviser

Company Description

Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand’s leading University. With over 6,000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers.  We have six academic faculties and 13 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.

Our lecturers and health researchers are regarded as experts in their fields, frequently directing global research projects designed to better the lives of New Zealanders and the world, and in turn passing this knowledge on to our students.

Job Description

Te Whiwhinga mahi | The opportunity

Do you love creating engaging omni-channel content that delivers tangible results?

We’re looking for a dynamic Marketing Content Advisor to join our Central Marketing team. This is a great end-to-end role for a marketing professional with a few years' marketing automation and content marketing experience under their belt who’s looking to take the next step in their career.

This is a dynamic role for a strategic thinker with excellent writing and storytelling skills, a passion for digital marketing, and proven stakeholder management skills

About the Role

  • You will be responsible for planning and executing the digital content strategy to deliver engaging content experiences to our customers across our digital touchpoints, including websites, marketing automation, and social channels.
  • Lead the development, execution, and optimisation of world class omni channel content that drives engagement, deepens relationships, and improves conversion rates.
  • Proactively source and tell great UoA stories that showcase the brilliant work our students and alumni do, bringing things to life in ways that deliver measurable results.
  • Develop and execute content using segmentation and targeting in support of personalised digital experiences to ensure relevance and an increasingly personalised customer journey.
  • Support a culture of continuous improvement through the development and management of a comprehensive test and learn programme for your portfolio.

This is a fulltime (37.5 hours per week), permanent position. The salary range for this role is between $80,900- $99,900 depending on skills and experience.

For more detailed information, please refer to the Position Description

Qualifications

He kōrero mōu | About you

  • You will be curious and proactive, confident in your abilities, with strong communication and stakeholder management skills.
  • Be passionate about creating innovative content tailored to audiences, lifecycle journey stage and business objectives. 
  • A specialist with strong multi-platform experience, with exposure to email marketing tools, Web CMS, Google Analytics and SEO. Customer lifecycle management experience would be a major advantage. 
  • Superb written, oral and presentation skills with significant experience executing top-notch creative content. 

Additional Information

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. 

The University is committed to providing an excellent working environment through:

  • Flexible employment practices (including working from home, flexible hours)
  • Up to 6.75% company superannuation scheme
  • A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services. 

For more information, please visit Staff Benefits.

Me pēhea te tuku tono | How to apply
Applications must be submitted online, by the closing date of 6 April 2025 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.

We reserve the right to close applications early if a suitable candidate is found.

Please reach out to Maria Zolezzi, via [email protected], for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

 

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz

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$99900K

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What You Should Know About Marketing Content Adviser, University of Auckland

The University of Auckland is on the lookout for a talented Marketing Content Adviser to join their vibrant Central Marketing team in beautiful Auckland, New Zealand. If you're passionate about creating engaging omni-channel content that gets results, this is the perfect opportunity for you! You'll play a pivotal role in planning and executing digital content strategies that span various platforms, from websites and marketing automation to social media channels. With a few years of marketing automation and content marketing experience under your belt, you're ready to elevate your career to the next level. Your creativity and storytelling prowess will shine as you develop world-class content that fosters engagement and strengthens relationships with the audience. Plus, you'll have the chance to showcase inspiring stories from the students and alumni at UoA, making their accomplishments come to life in meaningful ways. As you work on tailoring content experiences to meet your customers' needs, you’ll also help create a culture of continuous improvement through testing and optimization. This full-time, permanent position offers a competitive salary and a wealth of professional development opportunities. Embrace a work environment that combines flexibility with a strong commitment to employee wellbeing, career growth, and community engagement at New Zealand's leading university. If you’re ready to join an innovative team and make a real difference, we want to hear from you!

Frequently Asked Questions (FAQs) for Marketing Content Adviser Role at University of Auckland
What are the main responsibilities of a Marketing Content Adviser at the University of Auckland?

As a Marketing Content Adviser at the University of Auckland, your main responsibilities will include planning and executing digital content strategies across various platforms, creating engaging omni-channel content that drives audience engagement, and developing UoA stories that highlight the achievements of its students and alumni. You'll also focus on optimizing content through testing and managing personalized experiences to enhance customer journeys.

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What qualifications are needed to become a Marketing Content Adviser at the University of Auckland?

To be considered for the Marketing Content Adviser role at the University of Auckland, you should possess strong communication and stakeholder management skills along with experience in marketing automation and content marketing. Further qualifications may include proficiency in multi-platform marketing tools, SEO, Google Analytics, and customer lifecycle management, with a passion for innovative content creation being highly desirable.

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How does the University of Auckland support its staff in the Marketing Content Adviser role?

The University of Auckland supports its Marketing Content Advisers through flexible employment practices, competitive salaries, a comprehensive benefits program including superannuation, and opportunities for career development. Staff members also enjoy a work-life balance with options for remote work, generous annual leave, and access to various employee discounts.

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What skills are essential for the Marketing Content Adviser position at the University of Auckland?

Essential skills for the Marketing Content Adviser position at the University of Auckland include excellent written, oral, and presentation abilities. You should have a strong understanding of omni-channel marketing strategies, the ability to create captivating content tailored to specific audiences, and demonstrate a proactive approach towards communication and stakeholder management.

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What are the career advancement opportunities for a Marketing Content Adviser at the University of Auckland?

Career advancement opportunities for a Marketing Content Adviser at the University of Auckland can come from taking on more complex projects, leading cross-functional teams, or specializing in certain marketing strategies. The University is committed to professional development, offering staff training programs and pathways for progression within its marketing departments.

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Common Interview Questions for Marketing Content Adviser
Can you describe your experience with creating omni-channel content?

When answering this question, highlight specific examples of omni-channel campaigns you've developed. Talk about the platforms used, the audience targeted, and how your content drove engagement and conversions. Show your understanding of integrating different media to create a unified customer experience.

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How do you measure the success of your content marketing efforts?

Address this question by discussing key performance indicators (KPIs) you track, such as engagement rates, conversion rates, or audience growth. Provide examples of how you've used data analytics tools, like Google Analytics, to assess content performance and make improvements.

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What strategies do you use for effective stakeholder management?

In your response, explain your approach to building relationships with stakeholders. Highlight relevant communication skills, how you gather feedback, and how you ensure alignment between stakeholder expectations and marketing objectives. Include examples if possible.

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Can you give an example of a time when you had to optimize content for different audience segments?

When responding, describe a specific campaign where you used segmentation to tailor content. Discuss the methods you used to evaluate the audience's needs, the adjustments made to content, and the resulting impact. This shows your strategic thinking and understanding of audience targeting.

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What tools and technologies do you use for content marketing?

Mention the specific tools and technologies you are proficient in, such as content management systems, email marketing software, social media scheduling tools, and analytics platforms. Your familiarity with these tools will demonstrate your readiness to perform in the Marketing Content Adviser role.

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How do you stay updated with marketing trends and best practices?

Convey your commitment to professional development by describing the resources you utilize to keep current, such as industry publications, webinars, podcasts, or networking with fellow marketers. This showcases your passion for the marketing field and a proactive approach to learning.

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Describe your process for creating a content marketing strategy.

Detail the steps you take to formulate a content marketing strategy, such as conducting market research, defining audience personas, setting goals, and determining distribution methods. By outlining your structured approach, you'll demonstrate your analytical skills and strategic thinking.

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How do you ensure content is engaging and aligned with the brand's voice?

In answering this question, explain how you research and define a brand's voice and tone. Provide examples of content you've created that exemplify this alignment, demonstrating your creativity and attention to detail in maintaining consistent brand messaging.

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What challenges have you faced in content marketing, and how did you overcome them?

When discussing challenges, select a situation that reflects your problem-solving skills. Describe the issue, your analysis of the contributing factors, the alternatives you considered, and the solution that you implemented. This will highlight your resilience and adaptability.

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What role do you think storytelling plays in effective content marketing?

Share your insights on the power of storytelling in enhancing content marketing efforts. Explain how compelling stories can captivate audiences, build emotional connections, and ultimately lead to better engagement outcomes, illustrating your understanding of content's value.

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Full-time, hybrid
DATE POSTED
March 21, 2025

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