Senior Manager, Network Partner Solutioning - job 13 of 20

The Senior Manager, Network Partner Solutioning at Visa is responsible for overseeing the end-to-end selection and onboarding process of new payment partners, whether they are banks or non-banking service providers. This role entails collaborating with technical, operational, and commercial teams to ensure effective solution delivery, managing dual supply programs, and developing strong relationships with management teams from partner businesses. The position also involves understanding market demands and working closely with sales teams to deliver compelling value propositions.

To be considered for the Senior Manager, Network Partner Solutioning position at Visa, candidates typically need extensive experience in partner management, especially within payment solutions. A strong understanding of banking operations and payment networks, along with excellent negotiation and relationship-building skills, are crucial. Additionally, educational qualifications in finance, business administration, or related fields may be preferred.

The Senior Manager, Network Partner Solutioning contributes to Visa’s mission by building a robust network of payment partners, enabling clients to effectively send and receive money across borders. By identifying potential partners and managing their integration into the Visa ecosystem, this role directly supports Visa’s vision of being the best way to pay and be paid for everyone, everywhere, thus fostering economic growth and connectivity.

At Visa, the environment for the Senior Manager, Network Partner Solutioning is collaborative and dynamic. You’ll be part of a dedicated team that acts as the main point of contact for various internal stakeholders, including project management and operations. The role emphasizes teamwork, where sharing insights and collaboratively resolving challenges is essential to achieving mutual goals and delivering innovative payment solutions.

The Senior Manager, Network Partner Solutioning at Visa collaborates with sales and marketing teams to plan and execute effective marketing strategies that promote partnership engagement and brand building. This may involve organizing events, client meetings, and other engagements that highlight Visa’s offerings and foster stronger relationships with partners and clients in the payment network.

When answering this question, focus on specific experiences that highlight your ability to manage relationships with payment partners. Discuss any relevant achievements or metrics that showcase your skills in negotiating contracts, onboarding new partners, and maintaining effective communications to resolve challenges.

Candidates should articulate their organizational skills and methodologies for project management, such as using tools like Asana or Trello, implementing timelines, and adapting to changing priorities while ensuring all stakeholders are informed and aligned.

Share specific tactics that demonstrate your relationship-building skills, such as regular check-ins, understanding partners' needs, providing value beyond expectations, and being responsive to issues that arise during collaborations.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Detail the issue you faced, the steps you took to resolve it, and the positive outcome that followed, showing your capabilities in conflict resolution and teamwork.

Discuss your understanding of regulatory requirements and compliance standards within the payment industry. Explain how you work with various teams to create checklists and verify partner readiness through audits and assessments before onboarding.

Share your insights on the importance of technology in streamlining partner management processes, enhancing communication, and employing data analytics to track performance metrics and identify opportunities for improvement.

Candidates should discuss their methods for staying informed, such as attending industry conferences, subscribing to payment industry publications, participating in webinars, or networking with peers to share knowledge.

Highlight your analytical skills and experience in gathering and interpreting data related to market trends, client feedback, and competitive analyses to adjust partnership strategies and offerings effectively.

Describe a specific marketing initiative that successfully engaged partners or clients, detailing your involvement in planning, execution, and measured results that demonstrated its impact on the partnership.

Articulate your passion for the payment industry and how Visa’s mission resonates with your professional values. Speak about how your skills align with the role and how you see yourself contributing to Visa’s goals and growth.