Technical Product Manager, Risk and Authentication - job 5 of 20

As a Technical Product Manager, Risk and Authentication, you’ll be responsible for defining the product vision and roadmap, collaborating with internal and external stakeholders, and leading backlog refinement sessions. Your role involves translating business requirements into technical specifications, ensuring timely delivery of innovative solutions, and supporting the development of training materials for users.

Candidates for the Technical Product Manager position should possess a blend of business and technical savvy, with strong communication skills and attention to detail. Experience in agile methodologies, product management, and technical requirements gathering are crucial. A background in risk and authentication domains is a significant advantage.

The Technical Product Manager plays a vital role in our product development by defining the product vision and collaborating with engineering teams to ensure solutions are scalable and effective. You’ll participate in solution architecture, help solve global challenges, and lead the refinement of user stories to align technical development with business needs.

The Technical Product Manager role offers a hybrid work model, requiring you to work in the Atlanta office three days a week. This setup helps promote collaboration among team members and allows you to engage with various stakeholders while supporting a healthy work-life balance.

To succeed as a Technical Product Manager, you should have strong communication skills, proficiency in agile practices, and a deep understanding of business drivers. Being strategic, organized, and detail-oriented is crucial, along with the ability to handle multiple priorities under tight deadlines.

When answering this question, highlight your specific experiences working within agile frameworks, such as leading scrum meetings or participating in sprint planning. Discuss any tools or methods you used to facilitate agile processes and how that contributed to successful product outcomes.

Explain your approach to backlog prioritization by describing criteria you consider, such as business value, user feedback, and technical feasibility. Provide examples of previous prioritization techniques you have used, like MoSCoW or RICE scoring.

Share your method for eliciting requirements through interviews, workshops, and surveys. Emphasize the importance of listening to stakeholders to ensure their needs are reflected in the technical specifications.

Discuss strategies you use to manage conflicts, such as facilitating open communication, aligning stakeholder goals, and using data to support decision-making. Illustrate this with a specific example where you successfully resolved a conflict.

In your answer, narrate a detailed story of a product launch, highlighting your role from planning through execution. Discuss challenges faced and what you learned from the experience, showcasing your alignment with product goals and stakeholder satisfaction.

Highlight your communication skills by discussing your strategies, like utilizing visual aids, simplifying jargon, and encouraging questions to ensure understanding. Provide an example of a time when this skill was crucial to project success.

Mention specific resources such as books, podcasts, industry conferences, or webinars that you follow to keep up with trends. Share how you have applied relevant insights to your work as a Technical Product Manager.

Discuss key performance indicators (KPIs) you've used, such as user engagement, customer satisfaction, or market share. Explain how these metrics inform your strategies and adjustments in product development.

Provide a narrative showcasing your familiarity with API specifications, detailing how you've used them to guide development teams and ensure solutions meet business requirements. Reference specific tools or technologies if relevant.

Outline a structured approach to addressing schedule slippage, including assessing the reasons, communicating with stakeholders, reprioritizing tasks, and implementing corrective actions to get back on track.