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Bio Sales Applications Specialist II

Overview

The Biologics Business Unit Commercial Sales Organization is comprised of highly skilled, motivated, and customer focused professionals who are technical experts on the Wyatt Technology and SEC HPLC product suites.  Focus spans nanoparticle and macromolecule applications across the Pharmaceutical & Life Sciences, Polymer, Food, Environmental, Academia and Government industries. 

 

The Field Service Applications Chemist is a technical expert for all Wyatt Technology and SEC HPLC and a key member of the Bio Business Unit sales team.    Through high impact and proactive sales activities, this role ensures a team of Account Managers are successful and focused on selling Wyatt products.   This role ensures that customers receive exceptional sales experience while purchasing and utilizing advanced scientific instrumentation and software.  This is a remote position requiring you to work out of your home office when not traveling within the District. Up to 70% travel expected, with some overnight travel as needed.

 

Responsibilities

  • Proactively ensure assigned accounts/territory develops new sales opportunities collaborating with the local sales team through the provision of onsite seminars, technical consulting, application feasibility test, and demonstrations.
  • Master technical application support during the sales process including pre-sales positioning and product introduction and support of existing customers on an ongoing basis with high level product training and application support technical partnership which leads to repeat sales.
  • Set up and run live product demonstrations for SEC-MALS, FFF-MALS, CG-MALS, DLS, ELS, HPLC and provide data analysis support.
  • Help mentor sales account managers through joint onsite activities.
  • Build and present technical seminars about key applications at industry seminars, conferences, and symposiums.
  • Identify and develop application solutions that provide high value to the biopharmaceutical and gene therapy markets.
  • Advise the transfer of knowledge and data from application feasibility studies, industrial and academic applications and technical journals and publications to product management for development.
  • Implementing programs following the annual business plan to develop business and achieve the target sales growth.
  • Maintain and continue to develop an outstanding knowledge of our products, their applications, and our competitors’ offerings.
  • Supervise competitive activity and industry trends, develops competitive solutions to meet sales goals.
  • Timely submitting of weekly reports, monthly highlights, marketing intelligence, and other related reports for defined territory to supervisor.
  • Continually work with your Regional Sales Manager to maintain accurate and current records of proposals, opportunities, accounts, contacts, leads and actions through CRM within defined territory.
  • Capable of independently installing and providing hands-on training for Wyatt’s core (SEC-MALS and DLS) and advanced (FFF-MALS, CG-MALS, ELS) hardware and software products.

     

Qualifications

  • Post graduate Degree in Chemistry, Biochemistry or Life Science Degree.  PhD in Chemistry,
  • Three (3) years of hands-on experience with HPLC and Light Scattering instruments
  • One year of light scattering experience
  • Knowledge of polymer characterization techniques
  • Strong communication and interpersonal skills, basic computer skills
  • Valid Driver’s license in good standing is required
  • Excellent written and verbal communication skills and an excellent familiarity with basic lab techniques, instrumentation, and software. 
  • Excellent organization, motivation, attention to detail, and communication skills are a must.
  • Up to 70% travel for this role

Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.   

 

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. 

 

 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. 

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Bio Sales Applications Specialist II, Waters Corporation

As a Bio Sales Applications Specialist II at Waters Corporation in Secunderabad, you'll be joining an impressive team of skilled professionals in the Biologics Business Unit Commercial Sales Organization. Your role will be pivotal, as you will be working with cutting-edge Wyatt Technology and SEC HPLC products tailored for various industries, including Pharmaceutical, Life Sciences, and Academia. You'll take charge of engaging with potential clients and helping your fellow Account Managers reach their sales goals through impactful, hands-on support and technical expertise. Your responsibilities will include leading technical demonstrations, conducting application feasibility tests, and hosting seminars to showcase the exceptional capabilities of our products. With up to 70% of your time spent on the road visiting clients and delivering top-notch support, you'll be a key accolade in making sure our customers enjoy unparalleled experiences while using our scientific instruments. You'll need to be well-versed in HPLC systems, possess strong communication skills, and be ready to problem-solve on the go. Thanks to Waters corporation’s commitment to innovation in a diverse and inclusive environment, you'll have the chance to enhance your skills and knowledge while being an integral part of a team that's dedicated to making a real difference in areas like healthcare and environmental safety. If you're looking to unlock your potential and be part of a company that values your growth and contribution, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Bio Sales Applications Specialist II Role at Waters Corporation
What are the responsibilities of a Bio Sales Applications Specialist II at Waters Corporation?

As a Bio Sales Applications Specialist II at Waters Corporation, your primary responsibilities will include engaging with customers to provide technical support and guidance for Wyatt Technology and SEC HPLC products. You will lead product demonstrations, conduct feasibility tests, and assist Account Managers in maximizing sales through technical consultations and seminars. Ensuring client satisfaction and fostering long-term relationships will be key elements of your role.

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What qualifications are needed to become a Bio Sales Applications Specialist II at Waters Corporation?

To qualify for the Bio Sales Applications Specialist II position at Waters Corporation, you need a postgraduate degree in Chemistry, Biochemistry, or a related Life Sciences field. Candidates should have at least three years of hands-on experience with HPLC and Light Scattering instruments, along with solid communication and interpersonal skills. Knowledge of polymer characterization techniques is advantageous.

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What is the expected travel for a Bio Sales Applications Specialist II at Waters Corporation?

A Bio Sales Applications Specialist II at Waters Corporation can expect to travel up to 70% of the time. This travel involves visiting clients, conducting seminars, and providing on-site demonstrations and training. The remote nature of the role provides flexibility, allowing you to work from home when not traveling.

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What is the work environment like for a Bio Sales Applications Specialist II at Waters Corporation?

The work environment for a Bio Sales Applications Specialist II at Waters Corporation is dynamic and engaging. You will be part of a motivated sales team working with innovative products and technologies in various industries. The role encourages collaboration, continuous learning, and sharing knowledge with peers while also allowing independence when working with clients in the field.

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How does Waters Corporation promote diversity and inclusion in the workplace?

Waters Corporation is committed to fostering an inclusive workplace through programs and practices that drive diverse behavior across the organization. They believe that diversity strengthens their teams and contributes to innovative solutions. By promoting equal employment opportunities, Waters ensures a supportive environment for all employees, embracing their unique backgrounds and perspectives.

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Common Interview Questions for Bio Sales Applications Specialist II
What experience do you have with HPLC and Light Scattering instruments?

When answering this question, it’s essential to showcase your hands-on experience with HPLC and Light Scattering instruments, emphasizing specific projects or tasks where you've applied your skills. Highlight any relevant training, experiments, and the outcomes, and be sure to express your understanding of the importance of these technologies in the industry.

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Can you describe a successful technical demonstration you conducted?

To answer this, provide a detailed account of a particular technical demonstration, including the product features highlighted, how you engaged the audience, and the results achieved. Discuss any feedback received and how it impacted the client's decision-making process.

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How would you handle a difficult client during a sales meeting?

When addressing this question, share a specific example of a challenging client interaction you’ve experienced. Describe the situation, the steps you took to listen actively, address their concerns, and work toward a resolution. Focus on the importance of maintaining professionalism and strong communication to uphold the client relationship.

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What strategies do you employ to stay updated with industry trends?

Discuss your methods for staying informed about industry trends, such as attending conferences, subscribing to relevant journals, or participating in online courses. Emphasize your commitment to continuous learning and how this knowledge can improve your contributions as a Bio Sales Applications Specialist II.

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How do you approach mentoring junior account managers?

Answer this question by outlining your approach to mentorship, describing any specific experiences, and explaining how you facilitate the learning process. Highlight the importance of collaboration and sharing your own knowledge to help others achieve their goals within the organization.

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Describe how you would conduct an application feasibility test.

When discussing application feasibility tests, outline your step-by-step approach, from defining the objectives to analyzing the results. Make sure to emphasize your technical skills and how you tailor each test to align with customer needs or specific project goals.

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What are the most important technical skills for a Bio Sales Applications Specialist II?

Focus on the essential technical skills for the role, such as proficiency in HPLC systems, data analysis capabilities, and hands-on experience with scientific instrumentation. Discuss how these skills enable you to effectively support sales efforts and maintain customer satisfaction.

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How do you prioritize your tasks when managing multiple accounts?

Illustrate your prioritization strategy, especially in a role with significant travel requirements. Discuss how you evaluate account needs, set deadlines, and your tools for keeping track of tasks, ensuring that client requests and organizational targets are met efficiently.

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Can you provide an example of a successful sale you influenced?

Here, you’ll want to talk about a specific sale where your technical expertise and customer engagement led to a positive outcome. Explain your role, the challenges faced, and how you successfully navigated the sales process to reach a favorable conclusion.

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Why do you want to work for Waters Corporation?

Be sure to express your enthusiasm for Waters Corporation and how their values align with your career goals. Mention the company's commitment to innovation, accessibility of advanced technologies, or their focus on healthcare and environmental safety as major motivating factors.

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DATE POSTED
April 12, 2025

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