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Senior Mobile Marketing Manager

We are looking for Senior Mobile Marketing Manager

12Go is the leading multimodal online travel agency based in Bangkok, Thailand. Founded in 2012, we offer train, flight, bus, and ferry tickets, as well as transfers, insurance, and other travel products globally. At 12Go, our vision is to enable any customer to instantly book any route in the world. We develop technology to create memorable travel experiences for everyone, worldwide. We have assisted over 4 million travelers, making their journeys easier and more enjoyable.12Go employs over 200+ professionals globally. We have a performance-driven culture that emphasizes continuous feedback and professional growth

We are looking for a seasoned marketing manager with specialty in mobile app campaigns. Responsibilities include creation and optimization of mobile app campaigns on both iOS and Android platforms in a variety of ad networks like Google Ads, Meta Ads & others. Availability of strong understanding & experience of working with MMP and event tracking. Scope of work includes collaboration with design and product teams within the company

Qualifications:
- At least 3 years of experience running mobile app campaigns for both iOS & Android;
- Experience of running campaigns on both CPI & CPA basis;
- Experience of tracking setup in AppsFlyer for ad networks, including in-app events;
- Good business acumen (including market & competitive analysis, forecasting);
- App store listing optimization experience, including A/B testing;
- ASO optimization experience.

- Data analytics skills (including comparative analysis of LTV, Repeat rate, in-app event conversion funnel);
- Data-visualization skills;
- Fluency in English.

Nice to have:
- Experience of affiliate mobile app marketing;
- Work experience in travel;
- Proficiency in SQL.

- Engaging work on a product that enables millions of travelers to book their trips daily;
- Remote work opportunity, allowing you to work from your own location;
- Paid vacation days;
- Access to paid training and various educational programs;
- The chance to collaborate with an enthusiastic and friendly team in an international environment;
- A competitive salary based on your experience.

Average salary estimate

$85000 / YEARLY (est.)
min
max
$70000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Mobile Marketing Manager, 12Go Asia

Are you ready to take your career to new heights as the Senior Mobile Marketing Manager at 12Go? Based in Bangkok, Thailand, we are the leading multimodal online travel agency, revolutionizing how people explore the world. Our mission is to empower customers to instantly book any route globally, and with your extensive experience in mobile app campaigns, you’ll be a vital part of making this vision a reality. In this role, you'll dive deep into creating and optimizing engaging mobile app campaigns across iOS and Android platforms using networks like Google Ads and Meta Ads. You'll also utilize your solid understanding of mobile measurement partners (MMP) and event tracking to drive app performance. Collaboration is key here, as you'll work closely with our design and product teams to elevate our marketing strategies. Plus, with a vibrant company culture that values continuous feedback and professional growth, you’ll find plenty of opportunities for learning and development. If you have at least three years of mobile marketing experience, a knack for analytics, and a passion for the travel industry, we’d love to hear from you! Join us and help millions of travelers enjoy seamless experiences while exploring the world.

Frequently Asked Questions (FAQs) for Senior Mobile Marketing Manager Role at 12Go Asia
What are the key responsibilities of a Senior Mobile Marketing Manager at 12Go?

As a Senior Mobile Marketing Manager at 12Go, your primary responsibilities will revolve around the creation and optimization of mobile app campaigns for both iOS and Android platforms. You will work with various ad networks to enhance user acquisition, focusing on cost-per-install (CPI) and cost-per-action (CPA) strategies. Moreover, you will need to collaborate with design and product teams to ensure that your campaigns are visually appealing and on-brand. Your role will also include setting up and managing event tracking in AppsFlyer to gather crucial data for mobile marketing analytics, which will allow you to refine our strategies effectively.

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What qualifications are required for the Senior Mobile Marketing Manager position at 12Go?

To qualify for the Senior Mobile Marketing Manager position at 12Go, you should have a minimum of three years of experience in managing mobile app campaigns for both iOS and Android platforms. A proven track record in CPI and CPA campaigns is crucial, as well as experience with setting up tracking in AppsFlyer, including in-app events. Familiarity with app store listing optimization and ASO strategies is also important. Additionally, strong analytical skills related to data visualization and comparative analysis of key metrics such as LTV and conversion funnels are essential for success in this position.

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What are the growth opportunities available for a Senior Mobile Marketing Manager at 12Go?

At 12Go, the Senior Mobile Marketing Manager will find ample opportunities for professional growth and advancement. The company fosters a performance-driven culture that emphasizes continuous feedback, allowing you to refine your skills and expand your expertise. You will have access to paid training programs and various educational opportunities tailored to keeping you at the forefront of mobile marketing trends and technologies. Additionally, by working in an international environment with a passionate team, you will have a unique chance to share ideas, learn from your peers, and develop into a thought leader in the mobile marketing space.

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How does 12Go support work-life balance for their Senior Mobile Marketing Manager?

12Go is dedicated to supporting a healthy work-life balance for its employees, including the Senior Mobile Marketing Manager role. With the opportunity for remote work, you can design a work environment that suits your lifestyle, whether you prefer working in a home office or traveling while remaining productive. The company also provides paid vacation days, allowing you the necessary time to recharge and unwind. This balanced approach is vital in ensuring you can deliver your best work while also enjoying personal time.

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What tools does a Senior Mobile Marketing Manager at 12Go commonly use?

As a Senior Mobile Marketing Manager at 12Go, you will regularly use a variety of tools to manage and optimize mobile app campaigns effectively. Key among these are Google Ads and Meta Ads for running ad campaigns, as well as AppsFlyer for tracking user engagement and in-app events. Additionally, data analytics software will be indispensable for analyzing performance metrics like LTV and conversion rates. Familiarity with SQL can also be beneficial in handling and interpreting large datasets that drive informed marketing decisions.

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Common Interview Questions for Senior Mobile Marketing Manager
How do you approach creating a mobile app marketing campaign?

When creating a mobile app marketing campaign, start by defining your target audience and understanding their behaviors. Conduct thorough market research to identify trends and preferences. Set clear objectives, such as increasing downloads or driving in-app purchases. Utilize a mix of channels, including social media, Google Ads, and influencer partnerships, to maximize your reach. Finally, implement tracking through tools like AppsFlyer to analyze performance and make data-driven adjustments as necessary.

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Can you explain your experience with cost-per-install (CPI) and cost-per-action (CPA) campaigns?

In my previous role, I managed both CPI and CPA campaigns by firstly establishing different goals for each. For CPI campaigns, I focused on maximizing the number of installs at the lowest cost while also targeting relevant audiences to ensure quality users. For CPA campaigns, my strategy revolved around defining specific actions we wanted users to take after installing the app, such as making a purchase or signing up. I continually monitored and optimized both campaigns using A/B testing and adjusting bids based on performance metrics.

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What data analytics tools are you proficient in, and how do you utilize them?

I am proficient in using Google Analytics, AppsFlyer, and SQL for data analysis. I utilize these tools to track user engagement, conversion rates, and in-app behaviors. Specifically, I analyze data to identify trends in user flows and optimize campaigns accordingly. By utilizing SQL, I can run detailed queries to extract and visualize data, providing insights into customer lifetime value and retention rates that drive key marketing decisions.

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Describe an example of a successful mobile marketing campaign you've managed.

One successful mobile marketing campaign I managed involved a holiday promotion for a travel app. By utilizing targeted social media ads and influencer marketing, we focused on engaging users during a high travel season. We implemented A/B testing on different ad creatives and landing pages, resulting in a substantial increase in app installs by 40% and a boost in in-app purchases by 25%, exceeding our campaign objectives significantly.

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How do you keep up with the latest trends in mobile marketing?

I keep up with the latest trends in mobile marketing by regularly following industry blogs, joining webinars, and participating in professional forums. Subscribing to newsletters from leading mobile marketing platforms and engaging with thought leaders on social media also helps me stay informed about emerging tools and strategies. Continuous learning through courses focused on mobile marketing ensures that I remain adaptable and knowledgeable in this ever-evolving field.

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What is your approach to app store optimization (ASO)?

My approach to app store optimization involves thorough keyword research to identify high-traffic search terms relevant to the app. I focus on optimizing the app title and description for these keywords, ensuring they resonate with potential users. Additionally, I conduct A/B testing on different icons and screenshots to gauge which visuals attract more downloads. Monitoring rankings and user feedback continuously allows me to refine our ASO strategy for better performance.

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How do you assess the success of your campaigns?

To assess the success of my campaigns, I define key performance indicators (KPIs) upfront, like conversion rates, return on investment (ROI), and user acquisition costs. I use tools like AppsFlyer and Google Analytics to track these metrics. Post-campaign, I analyze the data to determine which strategies performed best and gather insights for future campaigns. This helps in creating a feedback loop that informs ongoing optimization efforts.

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Explain how you handle budget management for campaigns.

Handling budget management for campaigns begins with establishing a clear budget allocation strategy based on expected returns. I closely monitor spending in real-time, using tools to track expenses across various channels. Regular performance reviews allow me to adjust the budget dynamically, reallocating funds to high-performing channels. Effective reporting ensures that all stakeholders are informed about spending trends and ROI, fostering a transparent financial environment.

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What is your experience with working in a remote team environment?

I have substantial experience working in remote teams, which has enhanced my communication and collaboration skills. I utilize various tools like Slack, Zoom, and project management software to maintain effective communication and coordinate tasks effectively. I also prioritize maintaining regular check-ins, ensuring that team members feel connected and supported, which is crucial for motivating and engaging in a distributed work setting.

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How do you ensure effective communication with cross-functional teams?

To ensure effective communication with cross-functional teams, I emphasize clarity and openness. Regular meetings and updates keep everyone aligned on goals and expectations. I also foster an environment where feedback is welcomed and collaboratively address any potential roadblocks together. Utilizing shared platforms for documentation and updates further streamlines communication, ensuring all team members have access to the information they need.

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Registered in 2013 the company became a powerful system for B2B and B2C online ticketing for such inventory as bus, train, ferry, transfers, flights and packages. 12Go is operating in several countries: Thailand, India, Sri Lanka, China, Hong Ko...

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Full-time, remote
DATE POSTED
December 25, 2024

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