Data Services Representative

As a Data Services Representative at 1840 & Company, your main responsibilities include collaborating with the Customer Success team to understand the Ideal Customer Profiles (ICP) for each customer, creating saved queries in our databases, reviewing preview files to ensure data accuracy, and maintaining thorough documentation for tracking and reporting. You'll play a crucial role in confirming that titles and firmographics align with our customers' needs.

To qualify for the Data Services Representative position at 1840 & Company, you need more than two years of experience as a Data Analyst, excellent proficiency in Microsoft Excel, strong English communication skills, and a background in research and analytics. Additionally, you should possess a complex and technical thinking ability to understand the products and services that you will support.

As a Data Services Representative at 1840 & Company, you can expect a base salary of PHP 30,000 with the opportunity to earn an additional PHP 10,000 as a KPI bonus. This competitive compensation package reflects our commitment to rewarding hard work and success.

At 1840 & Company, you'll enjoy a remote work-from-home environment that promotes creativity and high performance. We offer an eco-friendly lifestyle with no dress code (unless there's a meeting), allowing you to experience a healthy work-life balance while collaborating with diverse teams and engaging with various projects.

To apply for the Data Services Representative position at 1840 & Company, visit our dedicated jobs portal at jobs.1840andco.com. You’ll find comprehensive listings of available opportunities, including detailed requirements and application instructions. We encourage you to explore the roles we offer that align with your skills and aspirations.

When answering this question, highlight your previous roles as a Data Analyst, focusing on specific examples of projects where you successfully analyzed data and drew actionable insights. Emphasize your proficiency with Microsoft Excel and any successful collaborations with customer success teams.

In your response, detail the Excel functions you are familiar with, such as VLOOKUP, pivot tables, and data visualization tools. Provide examples of how you have leveraged these skills in past roles to analyze large datasets, create reports, or support decision-making.

To address this question, discuss your strategies for validating data, such as cross-referencing sources, creating checks and balances, and documenting your methods. Highlight your attention to detail in maintaining quality throughout the data handling process.

Define 'Ideal Customer Profiles' and explain that they are based on characteristics of your best customers. Describe how you analyze existing customer data, societal trends, and firmographics to identify similar prospects that align with those profiles.

Use the STAR method (Situation, Task, Action, Result) to describe a specific data project that posed challenges. Focus on your problem-solving techniques and the strategies you employed to ensure a successful outcome.

Discuss your commitment to continuous learning through online courses, webinars, and industry-related articles. Mention any professional communities or forums you participate in where you exchange knowledge with peers.

List tools such as SQL, Tableau, or Python that you've used for data analysis. Provide examples of how these tools complemented your Excel expertise to enhance data insights or visualization.

Express your ability to adapt to different work schedules and emphasize your strategies for maintaining productivity and good work-life balance, such as using time management techniques and ensuring quality rest.

Highlight your sensitivity and awareness of cultural differences, and how communicating effectively with diverse individuals is key to collaboration. Share any previous experiences that showcase your ability to work harmoniously in multicultural settings.

Discuss your passion for data analysis, your interest in supporting client success, and how 1840 & Company's commitment to empowering businesses aligns with your personal career goals. Express enthusiasm for the opportunity to grow professionally and be part of a global team.