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Associate Director, Vendor Strategy and Relationships

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

Relationship lead for strategic vendor relationships within central laboratory category including management of the highly visible, complex, cross-functional operational and relationship aspects across Development. Accountable for oversight of central laboratory category and vendor governance strategy to ensure optimal delivery of ABBV Development’s portfolio. Drives business priorities through vendor governance and ensures efficient processes are in place and promotes innovation to deliver business and relationship goals. Stays abreast of emerging and changing central laboratory practices, technologies, regulations, policies and approaches and brings innovative solutions which result in relationship efficiencies.

Responsibilities:

  • Drives strategic business direction and vendor governance in support of business and portfolio needs within central laboratory category.
  • Accountable for strategic vendor management oversight driving global, complex, cross-functional operational and relationship aspects of central laboratory relationships.
  • Establishes vendor strategy and operational standards in collaboration with cross-functional governance team.
  • Promotes leveraging vendor relationships to drive innovation and develops opportunities including strategies to move the business forward
  • Leads collaborations with business stakeholders and vendors to identify and implement efficient, high-quality, compliant business processes with a focus on continuous improvement and innovation through governance initiatives and projects.
  • Leads operational and executive governance meetings with internal and external stakeholders including development of agendas and slides in collaboration with vendor counterpart and governance team.
  • Actively measure and monitor health of vendor relationships; implements vendor measures (KPIs) focused on efficient, high-quality, compliant delivery.
  • Oversees performance issues, trends and mitigations at a portfolio level; supports study level issue resolution when raised per the issue management process
  • Proactively communicates between Business Sponsor, governance team and vendor stakeholders.
  • Recognized as a central laboratory subject matter expert, proficient understanding of the internal and external business environments.

 

 

Qualifications

  • Bachelor’s degree (or ex-US equivalent) in a relevant field such as business economics, science or health administration, Master’s preferred.
  • 10+ years of clinical development and central laboratory experience in pharmaceutical, healthcare, regulated industry preferred including 5+ years managing global central laboratory vendors and/or within global central laboratory.
  • Considered a Subject Matter Expert of central laboratory capabilities and relationships
  • Competent in the application of standard business procedures (SOPs, ICH, Global Regulations, Ethics and Compliance).
  • Demonstrate a high level of core, technical and leadership competencies.
  • Critical thinker with the ability to see the “big picture” to drive long-term strategy for vendor category or relationship.
  • Strong interpersonal, negotiation, communication, conflict resolution and problem-solving skills.
  • Expertise in analyzing complex business problems and data to design and implement innovative solutions.
  • Ability to influence internal/external stakeholders and drive decision-making in a collaborative working environment that allows for the appropriate levels of involvement and decision-making
  • Excellent cross-functional partnership skills; significant experience managing complex and cross-functional initiatives to achieve objectives and timelines including organizational change management efforts.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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What You Should Know About Associate Director, Vendor Strategy and Relationships, AbbVie

Are you ready to take the next step in your career at AbbVie as an Associate Director, Vendor Strategy and Relationships? This remote position in Illinois is your chance to lead and enhance strategic vendor relationships within our central laboratory category. At AbbVie, our mission is to deliver innovative solutions that address serious health challenges. You will be the go-to expert in managing complex, cross-functional operational aspects across Development. Picture yourself driving strategic business direction while implementing vendor governance strategies to ensure optimal portfolio delivery. Your role will be critical as you establish vendor strategies, promote innovation, and collaborate with stakeholders to identify and implement efficient and compliant business processes. You will actively monitor vendor relationship health through pertinent KPIs and resolve performance issues to achieve the best outcomes for our clients. If you're a proactive communicator with a knack for establishing strong relationships and fostering innovation, you're the perfect fit for our team. Join us in making a remarkable impact on people's lives through your expertise at AbbVie!

Frequently Asked Questions (FAQs) for Associate Director, Vendor Strategy and Relationships Role at AbbVie
What qualifications are needed for the Associate Director, Vendor Strategy and Relationships at AbbVie?

The Associate Director, Vendor Strategy and Relationships position at AbbVie requires a Bachelor’s degree in a relevant field, with a preference for a Master’s degree. Candidates should have over 10 years of experience in clinical development and working with global central laboratory vendors. It’s essential to be recognized as a subject matter expert in central laboratory capabilities and to possess strong core competencies in leadership, negotiation, and problem-solving.

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What are the key responsibilities of the Associate Director, Vendor Strategy and Relationships at AbbVie?

As the Associate Director, your primary responsibilities include overseeing strategic vendor management, establishing vendor strategies, promoting collaboration, and ensuring compliance within central laboratory relationships. You will also lead governance meetings, monitor vendor relationship health, and communicate effectively with business sponsors and stakeholders to drive operational excellence.

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How does the Associate Director at AbbVie promote innovation in vendor relationships?

In this role, the Associate Director promotes innovation by leveraging vendor relationships to identify new opportunities and implement efficient, compliant processes. By staying updated on emerging laboratory practices and technologies, you will bring forward innovative solutions that enhance relationship efficiencies and drive business objectives at AbbVie.

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What skills are crucial for the Associate Director role at AbbVie?

Strong interpersonal skills, critical thinking, and the ability to influence stakeholders are crucial for the Associate Director, Vendor Strategy and Relationships at AbbVie. Candidates must demonstrate expertise in analyzing complex business problems and driving collaborative decision-making. Proficiency in managing cross-functional initiatives and ensuring compliance with industry regulations is also key.

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What is the work environment like for an Associate Director, Vendor Strategy and Relationships at AbbVie?

The work environment for the Associate Director at AbbVie is dynamic and collaborative, with a strong emphasis on innovation and strategic thinking. You will work remotely, leading remote initiatives and meetings while engaging with global teams. This role allows for significant professional growth within a supportive and inclusive company culture dedicated to making a meaningful impact.

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Common Interview Questions for Associate Director, Vendor Strategy and Relationships
Can you describe your experience managing vendor relationships in a regulated industry?

Highlight specific instances where you've successfully overseen vendor relationships, focusing on the strategies you employed to ensure compliance and quality service delivery. Mention your understanding of regulatory requirements and how you've navigated complex operational challenges effectively.

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What strategies would you implement to improve vendor performance?

Discuss your approach to identifying performance metrics and establishing KPIs to measure efficiency and quality. Provide examples of how you've implemented feedback loops and continuous improvement initiatives that led to enhanced vendor performance in your previous roles.

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How do you prioritize tasks when managing multiple vendor relationships?

Explain your prioritization techniques, perhaps using tools or frameworks that help manage deadlines and stakeholder expectations. Share a past experience where your prioritization led to success in handling multiple demands simultaneously.

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What is your process for resolving performance issues with vendors?

Outline your systematic approach to issue resolution, including the steps you take to gather data, engage stakeholders, and facilitate open communication with vendors. Use examples to illustrate how you’ve effectively resolved conflicts.

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How do you stay updated on industry trends affecting vendor strategy?

Mention resources such as industry publications, workshops, and networking events that you use to stay informed. Describe how you analyze these trends to adapt and enhance vendor strategies within your role.

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What role does collaboration play in your management style?

Highlight your belief in collaborative leadership and provide examples of successful projects where teamwork played a key role. Discuss how you foster an atmosphere of cooperation among cross-functional teams.

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How would you handle a conflict between your organization’s needs and a vendor’s capabilities?

Illustrate your conflict resolution skills by discussing your approach to finding common ground. Emphasize the importance of communication, transparency, and seeking win-win solutions for both parties.

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What techniques do you use to analyze and assess vendor performance?

Share specific methods or tools you utilize for performance analysis, such as performance scorecards or regular audits. Talk about your experience in making data-driven decisions to enhance vendor efficiency.

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Describe a situation where you influenced a stakeholder decision regarding a vendor strategy.

Use the STAR method to recount a relevant example, emphasizing the steps you took to present your case, address concerns, and achieve a positive outcome. Highlight your communication and persuasion skills.

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What do you see as the biggest challenge facing vendor management in the industry today?

Discuss current trends, such as technological advancements or regulatory changes, that pose challenges. Provide your insights into how you would address these challenges through proactive vendor strategy and relationship management.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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Full-time, remote
DATE POSTED
December 25, 2024

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