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Salesforce Platform Engineer - job 3 of 3

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

Technical expert that will independently identify, engineer, and optimize Salesforce technology solutions that address critical business needs. Continuously seeking to improve existing methods and processes. Read and adapt literature and publicly available information to accomplish assignments. Demonstrate proficiency in a broad range of techniques and methods for information technology engineering, including software development, data warehousing, statistics, machine learning, and/or technology. Technology Engineers will be aligned to a specific area: Information, Software, Data, or Infrastructure.

Responsibilities:

  • Understand, design, implement, demonstrate and deploy Salesforce Technology solutions using Point and click OOO features, Apex, Triggers, LWC, REST/SOAP integrations by studying Business needs, futuristic use cases, system data flows, work processes, investigating the production problems.
  • Analyzes and resolves technical problems using analytical problem-solving techniques/methods.
  • Conducting the estimation, design and code reviews, identifying the system or process or solution gaps, and constructing or providing recommendation for corrective actions.
  • Creating design models, best practices for vendors and other staff members to follow.
  • Studying the Salesforce Release Notes and bringing the PoV on new features that can be incorporated into system and business processes.
  • Conducting POC for the new features, documenting and demonstrating the observations and learnings, constructing the Business Use Case, cost estimation and execution plan for them.
  • Highly autonomous and productive in performing activities, requiring minimal direction from the Supervisor.
  • Constructing the Technical specifications and technical design documents.
  • Provides Technical leadership and mentors and consults vendors or less experienced staff in planning, procedures and best practices.
  • Working with Product Owners, Solution Architects, Application Architects for new projects and maintaining good relationships with cross functional teams.
  • Understand and adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, and the software development lifecycle.

Qualifications

  • Bachelor’s degree in relevant field and at least 5 years of relevant experience OR Master’s degree in relevant field and at least 4 years of experience.
  • Understand the broad objectives of the project as well as his/her role in achieving those objectives and modify approach when required. Escalates open issues to ensure execution success and keeps stakeholders informed through effective verbal and written communication.
  • Learn, understand and master new methods and technologies, and act as a resource or mentor for others.
  • Effectively organize and present project objectives and progress. Contribute to technical publications and presentations.
  • Obtain estimates/quotes from vendors and provide as input into overall project time and cost estimates.
  • Maintains relationships with affiliates, subsidiaries, and vendors in accordance with Abbvie Values, Vendor Management Office, and Purchasing to further the mission, vision and goals of the organization.
  • Produces and maintains required technical documentation associated with work product.
  • Understand and adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, and the software development lifecycle.
  • Must have 4 years of each of the following:
  1. Salesforce administration and development experience;
  2. Designing & implementing new processes & facilitating user adoption;
  3. Identifying & analyzing upstream & downstream impact analysis through applications, systems, & processes.
  4. Building custom applications with triggers/Apex code/Aura/LWC/SOAP/REST Integration; Flows, Platform Events.
  5. Writing SOQL/SOSL & SQL with any RDBMS (e.g. SQL Server/Oracle/DB2

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

  • This job is eligible to participate in our short-term incentive programs. ​​

​​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

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What You Should Know About Salesforce Platform Engineer, AbbVie

Join the innovative team at AbbVie as a Salesforce Platform Engineer in Mettawa, IL! This role is crucial for crafting technology solutions using Salesforce that significantly impact our business operations. You'll be at the forefront of engineering enhancements, focusing on improving existing processes and systems. As a Salesforce Platform Engineer, your tasks will involve using Salesforce's Point and Click features, Apex, Triggers, and Lightning Web Components (LWC) to understand and deploy solutions that meet business needs. You’ll analyze existing technical challenges and work proactively to resolve issues. Collaboration is key in this role; you’ll work closely with Product Owners, Solution Architects, and fellow engineers to get feedback and refine solutions. Not only will you lead the development and execution of design models, but you’ll also mentor other team members, sharing your expertise. We’re looking for someone who thrives in a dynamic environment and is not afraid to dive deep into technical details while maintaining a broad overview of project goals. If you have a passion for technology and innovation and want to make a difference in healthcare through your engineering skills, this role at AbbVie is for you!

Frequently Asked Questions (FAQs) for Salesforce Platform Engineer Role at AbbVie
What are the responsibilities of a Salesforce Platform Engineer at AbbVie?

A Salesforce Platform Engineer at AbbVie is responsible for identifying, engineering, and optimizing Salesforce technology solutions that cater to critical business needs. This includes designing and implementing improvements, analyzing technical problems, and mentoring less experienced team members.

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What qualifications are needed for the Salesforce Platform Engineer position at AbbVie?

To qualify for the Salesforce Platform Engineer role at AbbVie, candidates should have a Bachelor’s degree and at least five years of relevant experience, or a Master’s degree with four years of experience. Key skills include Salesforce administration, development experience, and proficiency in Apex, Triggers, and LWC.

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How does AbbVie support the professional development of Salesforce Platform Engineers?

AbbVie promotes professional development for Salesforce Platform Engineers by encouraging continuous learning. This includes providing opportunities for mentorship, access to technical publications, and workshops related to emerging technologies and best practices in Salesforce engineering.

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What type of projects will a Salesforce Platform Engineer work on at AbbVie?

Salesforce Platform Engineers at AbbVie will work on a variety of projects that involve designing and deploying Salesforce solutions to improve business processes. This includes conducting proofs of concept for new features, designing technical specifications, and collaborating with cross-functional teams to drive innovation.

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What is the work culture like for a Salesforce Platform Engineer at AbbVie?

AbbVie fosters a collaborative and inclusive work culture for Salesforce Platform Engineers, where innovation and continuous improvement are valued. Employees are encouraged to share ideas, participate in team projects, and develop their skills within a supportive environment.

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Common Interview Questions for Salesforce Platform Engineer
Can you describe your experience with Salesforce development and administration?

Highlight your relevant experience with Salesforce, including your knowledge of administration tasks, development with Apex, and any projects where you implemented new processes or enhancements.

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How do you approach problem-solving in technical scenarios?

Explain your analytical techniques for identifying issues within Salesforce systems or integrations, and give examples of how you've successfully resolved past technical problems.

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What strategies do you use to stay updated on Salesforce features?

Discuss your methods for keeping track of Salesforce updates, such as reviewing release notes, participating in webinars, or engaging with the Salesforce community.

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Describe a time you had to mentor someone on the Salesforce platform.

Share a specific story where you helped a colleague or a team member understand a Salesforce concept or practice, emphasizing your communication and teaching skills.

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How would you conduct a proof of concept for a new Salesforce feature?

Outline the steps you would take to plan, implement, and evaluate a proof of concept, including the criteria you would use for success and how you would document your findings.

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Have you ever had to analyze the upstream and downstream impacts of a Salesforce solution?

Provide insights into your experience with impact analysis, describing how you evaluate the effects changes may have on other applications and processes.

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What is your experience with integrations in Salesforce?

Detail your experience using REST/SOAP integrations in Salesforce, discussing specific projects where you implemented or optimized integration solutions.

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Can you discuss a project where you had to collaborate with cross-functional teams?

Explain a collaborative project, emphasizing how you worked with Product Owners and Architects to reach project goals and ensure alignment among stakeholders.

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What role does documentation play in your work as a Salesforce engineer?

Stress the importance of maintaining clear, comprehensive documentation throughout the project lifecycle to facilitate knowledge transfer and ongoing maintenance.

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How do you ensure quality and compliance in your Salesforce projects?

Discuss your methods for incorporating compliance measures in your work, including adherence to corporate policies, best practices, and quality assurance processes.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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DATE POSTED
April 8, 2025

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