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Specialty Representative, Migraine - Upland, CA

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.

Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.

  • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
  • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.
  • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers
  • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
  • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
  • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance

Qualifications

 

  • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
  • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required
  • Proven track record of leadership success and solid presentation skills. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
  • Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment.
  • Preferred: Proven track record of success in sales performance within respective therapeutic areas.
  • Preferred: Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred.
  • Preferred: Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders
  • Preferred: English language proficiency verbally and in writing (for all non-English speaking countries).
  • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
  • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.

Key Stakeholders 

External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.
Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$85000 / YEARLY (est.)
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$70000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Specialty Representative, Migraine - Upland, CA, AbbVie

Join AbbVie as a Specialty Representative for Migraine in Upland, CA, where you'll play a vital role in our mission to transform lives through innovative healthcare solutions. In this field-based role, you'll be the face of our brand, executing strategic sales performance while building lasting relationships with healthcare professionals. You'll utilize your expertise to understand customer needs and challenges, ensuring that patients are at the heart of every interaction. Your day-to-day will involve delivering on brand KPIs, managing targeted accounts, and developing effective call plans to maximize sales opportunities. If you have a collaborative spirit and a flair for navigating complex environments, you'll excel by proactively identifying customer styles and adapting your approach to serve them best. Furthermore, your strong business acumen and strategic thinking abilities will guide you in differentiating AbbVie’s offerings from competitors, allowing you to build credibility among healthcare providers. This role requires a Bachelor’s degree in health or a related field, and candidates with five years of relevant experience, especially in a pharmaceutical context, are encouraged to apply. If you’re up for the challenge and want to make a real difference in patients' lives, AbbVie is the place for you!

Frequently Asked Questions (FAQs) for Specialty Representative, Migraine - Upland, CA Role at AbbVie
What are the main responsibilities of a Specialty Representative at AbbVie?

As a Specialty Representative for Migraine at AbbVie, your main responsibilities include executing brand strategies, managing assigned territories, and building strong relationships with healthcare providers. You'll focus on delivering sales performance against key metrics, creating and evaluating call plans, and addressing customer needs effectively, all while adhering to AbbVie’s business conduct and applicable regulations.

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What qualifications are required for the Specialty Representative position at AbbVie?

To qualify for the Specialty Representative position at AbbVie, candidates should possess a Bachelor’s degree in health sciences, pharmacy, or a related field. Alternatively, at least five years of relevant industry experience can substitute for a degree. Additionally, candidates should have three years of experience in the pharmaceutical or health science field and demonstrate strong leadership, communication, and analytical skills.

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What skills are essential for a Specialty Representative at AbbVie?

Essential skills for a Specialty Representative at AbbVie include strong presentation and communication abilities, excellent understanding of strategic and critical thinking, and the capacity to adapt one's selling approach based on customer behavior. A proven track record in sales performance within therapeutic areas, particularly within the pharmaceutical industry, will also be highly valued.

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How does a Specialty Representative at AbbVie contribute to sales performance?

A Specialty Representative at AbbVie contributes to sales performance by actively engaging with healthcare providers, understanding market dynamics, and delivering targeted sales pitches that resonate with providers’ needs. By executing thorough pre-call planning and post-call evaluations, representatives continuously enhance their strategies to achieve sales goals and foster relationships that lead to successful brand advocacy.

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What does the career path look like for a Specialty Representative at AbbVie?

A career as a Specialty Representative at AbbVie can lead to various opportunities, including advancement to managerial roles, specialized therapeutic areas, or positions within sales training and development. With continued success and the acquisition of advanced skills, representatives can progress into higher level strategic positions that allow for greater impact within the organization.

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Common Interview Questions for Specialty Representative, Migraine - Upland, CA
How do you approach building relationships with healthcare providers?

When building relationships with healthcare providers, I focus on understanding their needs and challenges through active listening and open communication. I aim to establish trust by being reliable, providing valuable insights, and adding genuine value to their practice, aligning my efforts with their goals.

Join Rise to see the full answer
Can you describe a successful sales strategy you implemented in a previous role?

In my previous role, I implemented a targeted account-based sales strategy that involved detailed market analysis, identifying key opinion leaders, and tailoring my communication based on their specific needs. This approach not only increased engagement but significantly boosted our sales performance in that territory.

Join Rise to see the full answer
How do you stay updated on developments in the pharmaceutical industry?

I stay updated on developments in the pharmaceutical industry through continuous education, including attending relevant webinars, reading industry publications, and participating in networking events. Staying informed allows me to provide the best insights to my customers and adapt strategies as needed.

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How do you handle objections during a sales call?

When handling objections during a sales call, I remain calm and attentive, acknowledging the concern before addressing it. I use it as an opportunity to delve deeper into the customer’s needs, and provide evidence-based responses that guide them toward understanding the value of our solution.

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What metrics do you find most important when evaluating sales performance?

I consider metrics such as sales growth, market share, customer engagement scores, and achievement of key performance indicators as vital for evaluating sales performance. Each provides insights into both the success of strategies and areas needing improvement.

Join Rise to see the full answer
Can you give an example of a time when you turned a dissatisfied customer into a satisfied one?

I once encountered a dissatisfied physician due to a misunderstanding about product usage. I took the initiative to meet with them, listened to their concerns, clarified the functionalities, and offered tailored solutions. This open dialogue not only resolved their issue but transformed them into an advocate for our brand.

Join Rise to see the full answer
Describe your experience with managing multiple accounts.

Managing multiple accounts requires effective time management and organization. I prioritize tasks based on account needs and potential impact, employing CRM tools to track interactions and plan strategic visits. This structure enables me to allocate appropriate attention to each account while maximizing coverage.

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What strategies do you use to differentiate AbbVie’s products from the competition?

To differentiate AbbVie’s products from the competition, I identify key benefits that resonate with healthcare providers based on their unique needs. Sharing clinical data, customer testimonials, and articulating our brand’s value proposition helps to underline our superiority and build credibility.

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How do you prioritize your sales activities?

I prioritize my sales activities by analyzing account potential and urgency, using metrics to categorize them based on their likelihood to yield results. This allows me to allocate my time effectively, ensuring that high-priority accounts receive focused attention to drive optimal outcomes.

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How do you effectively collaborate with your colleagues to achieve sales targets?

Collaboration with colleagues is achieved through regular communication, sharing insights, and aligning on strategies. I believe in fostering a team environment where collective knowledge strengthens our outreach efforts, so I actively participate in team meetings and workshops to enhance our collective capabilities.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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Full-time, on-site
DATE POSTED
January 6, 2025

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