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Senior Business Development Manager

Hello there. We’re Zopa.


Early in 2023 Zopa Bank acquired DivideBuy, a market leading point of sale finance platform. Now part of Zopa Group, the offering will combine technology and fintech innovation to enable instant decisions and fully integrated consumer journeys with consumer protection, credit checks and safeguards of a regulated bank.   

 

We're on a step-change growth trajectory. Alongside our best-in-class POS tech solution we have the scale, trust, and market-leading credit capabilities of one of the UK’s top consumer lenders. We are uniquely positioned in the market with rapid growth and bold ambitions for the next three years where this role will be pivotal in spearheading our growth.


Join us as we embark on this new chapter, harnessing the strengths of both Zopa and DivideBuy to create cutting-edge financial solutions that truly benefit our customers. 


This team operates within the Commercial division of the POS Tribe and follows a functional working style. Their primary responsibility is to develop, nurture, and onboard new partnerships valued at £50-£75 million over the next two years with a total team target of over £350m over 2 years.


A day in the life:
  • This is a hunter role, in the role you are going to be cold calling or emailing people you have maybe not spoken to before.  
  • They will daily be making outbound calls to merchants (these can be retail businesses, Dental or veterinary practices amongst others)  
  • Working with a market-leading retail point-of-sale finance solution to corporate and commercial accounts. 
  • Working alongside the Marketing team to generate leads, with 70% coming from your own insights and the rest through a collaborative approach with the Marketing team 
  • Dealing a range of roles, Finance Director, Managing Director, IT director and many other roles whilst you look to identify the right person to win. 
  • The aim is to win new clients that meet the objectives of the business area, that drive good £ Volume and have low bad debt (customers not paying or fraud) 
  • Working with your peers and manager you will be out regularly meeting new opportunities
  • Participating in the development and roadmap of new products that will take Zopa ahead of the competition


About you:
  • As the Senior  Business Development Manager (SBDM), you will report to the Head of Business Development, who is part of the POS commercial leadership team
  • With experience as a hunter in previous roles, you will be able to initiate conversations with potential clients you haven't spoken to before, or re-engage with those discussions that have gone cold in the past.
  • You will be responsible for generating a minimum of 70% of your own new business leads, which may include existing opportunities in our Salesforce that are currently unassigned.
  • Familiarity with CRM platforms, such as Salesforce, is essential, along with an understanding of the importance of timely and accurate data input.
  • You should have an awareness of how your role will function within a regulated environment, particularly in the consumer finance product vertical, which includes areas like Consumer Finance, Personal Loans, and Motor Finance.
  • Prior experience in the Point of Sale Finance sector, fixed-term loans or revolving credit, is an advantage.


Bonus points for:
  • Experience of a regulated environment is a must for this role, however the need to be specifically from an existing provider of a like for like offer is not essential but a nice to have. 


Please note that this role will require travel to our Newcastle-Under-Lyme office, as well as client visits across the UK.


#LI-LK1


Flexible working? Yes please!

 

At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work-life balance. Our teams work in a hybrid manner, from our vibrant UK offices and the comfort of their own homes, at a frequency that suits the team and the work they do.

 

Not only that – you'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.


*Subject to having the right to work in the country of choice


Diversity Statement


Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

 

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
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What You Should Know About Senior Business Development Manager, Zopa

Hey there! We’re Zopa, and we’re looking for a passionate, results-driven Senior Business Development Manager to join our incredible team in London. As part of our exciting journey, especially after acquiring DivideBuy, you're stepping into a pivotal role at a company that genuinely cares about innovation and the customer experience. Your mission, should you choose to accept it, is to spearhead growth by developing, nurturing, and onboarding partnerships that are valued between £50-£75 million over the next two years, contributing to a total team target of over £350 million. You will be the enthusiastic ‘hunter’ of new business, enthusiastically reaching out—think cold calling and emailing potential clients, including a diverse range of merchants from retail to veterinary practices. Collaborating closely with the Marketing team will also be key, as you'll be driving 70% of your leads with your own insights. Your analytical mindset will help you identify which businesses align with Zopa’s objectives for growth. Familiarity with Salesforce will be your trusty guide as you navigate through potential leads and relationships. Your passion for building lasting partnerships, along with previous experience in business development, especially in a regulated environment, will allow you to excel in this role. We pride ourselves on our flexible work culture, allowing you to thrive whether working from our vibrant offices or from home. Plus, you could even work from abroad for up to 120 days a year! If you're excited about making a real impact at Zopa, we would love to meet you!

Frequently Asked Questions (FAQs) for Senior Business Development Manager Role at Zopa
What are the responsibilities of the Senior Business Development Manager at Zopa?

The Senior Business Development Manager at Zopa is primarily responsible for spearheading growth by developing and onboarding new partnerships worth £50-£75 million over two years. This includes making outbound calls to potential clients, generating leads independently, and collaborating with the Marketing team.

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What qualifications are required for the Senior Business Development Manager position at Zopa?

Candidates for the Senior Business Development Manager role at Zopa should have prior experience in a hunter role within business development, preferably in regulated environments. Familiarity with CRM platforms like Salesforce is essential, while an understanding of consumer finance products will be a significant advantage.

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How does the Senior Business Development Manager contribute to Zopa's growth strategy?

The Senior Business Development Manager contributes to Zopa's growth strategy by actively seeking out and nurturing new business opportunities that align with the company’s objectives. This role is crucial in driving revenue generation and building partnerships that enhance Zopa's market position.

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Is travel required for the Senior Business Development Manager at Zopa?

Yes, the Senior Business Development Manager role at Zopa does require travel, including visits to clients across the UK and to the Newcastle-Under-Lyme office. This travel is essential for developing relationships and meeting potential clients in person.

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What does a typical day look like for the Senior Business Development Manager at Zopa?

A typical day for the Senior Business Development Manager at Zopa involves making outbound calls to potential clients, working closely with the marketing team to generate leads, and engaging with various roles within businesses to identify key decision-makers.

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Common Interview Questions for Senior Business Development Manager
Can you describe your approach to generating leads as a Senior Business Development Manager?

When answering this question, highlight your strategies for lead generation, emphasizing your ability to research potential businesses, leverage existing networks, and creatively use outreach methods like cold calling or social media to build pipelines.

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How do you manage your sales pipeline effectively?

Discuss the importance of maintaining an organized approach to your sales pipeline. Talk about techniques you use to prioritize opportunities, track interactions in your CRM, and ensure timely follow-ups to keep deals moving forward.

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What experience do you have in regulated environments?

Provide examples from past roles where you navigated regulatory frameworks, especially in finance or consumer products. Discuss the steps you took to comply with regulations while still achieving sales objectives.

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How do you handle rejection or setbacks in sales?

Share your methods for maintaining motivation and resilience in the face of rejection. Mention techniques such as analyzing the situation, learning from it, and using that knowledge to improve your approach moving forward.

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Can you give an example of a successful partnership you developed?

Focus on a specific partnership that you cultivated, detailing how you identified the opportunity, the steps you took to engage the partner, and the results that came from that relationship.

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What do you believe sets Zopa apart from its competitors?

Demonstrate your understanding of Zopa’s unique advantages, including technological innovation, flexibility in offerings, and customer-centric approach. Discuss how these aspects resonate with your values.

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How do you work collaboratively with marketing teams?

Highlight the importance of collaboration with marketing teams in lead generation. Discuss specific practices you engage in, such as sharing insights on target markets and campaigns that can enhance outreach efforts.

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Describe your experience with Salesforce or similar CRM tools.

Describe how you have effectively utilized Salesforce or similar CRMs in past roles to manage relationships, track activities, and ensure accurate data input to support decision-making.

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What strategies do you use for cold calling?

Share effective techniques you use for cold calling that help to break the ice, such as building rapport quickly and personalizing your pitch based on research you've conducted about the potential client.

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Why do you want to work with Zopa as a Senior Business Development Manager?

Articulate your enthusiasm for joining Zopa, focusing on its innovative culture, growth trajectory, and commitment to customer care, while aligning your career goals with the company's mission.

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Inclusive & Diverse
Growth & Learning
Customer-Centric
Collaboration over Competition
Medical Insurance
Maternity Leave
Flex-Friendly
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Full-time, hybrid
DATE POSTED
January 3, 2025

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