General Maintenance Worker I

As a General Maintenance Worker I at ABM, your daily responsibilities will include carrying out preventive maintenance and addressing reactive maintenance repairs related to various equipment or systems. This includes everything from mechanical and plumbing tasks to electrical work and HVAC maintenance. You’ll also be responsible for responding to emergency situations, like spills, ensuring that repairs and maintenance are done promptly to keep our facilities in top shape.

The qualifications for the General Maintenance Worker I position at ABM typically include a background in maintenance, with experience in some fields, such as mechanical, electrical, plumbing, or HVAC systems. It’s important to have a good understanding of safety procedures as well. While formal certifications can be beneficial, on-the-job experience is often highly valued, and a willingness to learn and tackle challenges is key.

ABM offers a comprehensive benefits package for the General Maintenance Worker I position that includes medical, dental, and vision health insurance, a 401(k) plan with immediate vesting, short and long-term disability insurance, generous paid time off (PTO), and paid holidays. These benefits are designed to ensure that our employees feel secure and supported both in and out of work.

ABM is committed to fostering a diverse and inclusive work environment for all employees, including those in the General Maintenance Worker I position. By embracing our workforce's diversity, we aim to provide superior client service and create a culture of respect and engagement. We also have policies and practices in place to accommodate individuals with disabilities, ensuring that everyone has a fair opportunity to succeed.

During the interview process for the General Maintenance Worker I position at ABM, you can expect to engage in discussions focused on your experience and skills related to maintenance tasks. The interview may include practical scenarios that test your problem-solving abilities and your understanding of safety protocols. Additionally, they may ask about your teamwork and communication skills, as these traits are essential in a facility management role.

When answering this question, highlight specific HVAC projects you've worked on, detailing your role in maintenance, repairs, and troubleshooting. Explain any certifications or training you have, and offer examples of how you’ve successfully managed HVAC issues to ensure comfort and efficiency in facilities.

Discuss your method for assessing urgency and importance, perhaps using examples of past situations where you had to manage multiple tasks. Explain how you communicate with your team and keep track of urgent repairs to maintain an efficient workflow.

Talk about specific safety protocols you've adhered to in previous positions, including the use of personal protective equipment (PPE) and following safety guidelines. Mention how you ensure a safe work environment for yourself and your team while addressing maintenance issues.

Share a concrete example of a challenging maintenance issue. Explain the problem, the steps you took to diagnose it, and the resolution you implemented. This showcases your problem-solving skills and ability to remain calm under pressure.

Respond by detailing your approach to emergencies, emphasizing your calm demeanor and quick thinking. Provide an example of a past emergency response, how you prioritized actions, and the outcome, showcasing your ability to act decisively.

List specific tools and equipment relevant to a General Maintenance Worker I role, such as hand tools, power tools, and maintenance software. Explain your proficiency and comfort level with these tools, highlighting any specialized equipment you've operated.

Describe your methods for monitoring quality, such as performing regular checks and testing repairs before considering them complete. Talk about how you document your work and follow up to ensure that everything meets safety and performance standards.

Share your passion for troubleshooting and improving systems. Discuss how seeing the immediate impact of your work on the environment and people you support serves as motivation, and reflect on how you enjoy learning new techniques and skills.

Provide examples that illustrate your flexibility and capability in both independent and team settings. Explain how you can take initiative when working alone while valuing teamwork and collaboration when tackling larger projects or issues.

Express your admiration for ABM’s commitment to diversity, employee development, and superior client service. Mention specific aspects of the company’s values and mission that resonate with you, and discuss how your skills align with the company’s goals.