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Youth Development Mentor: Rebound Program

Are you passionate about mentoring youth to overcome life's challenges?

Access Services is hiring a Youth Development Mentor to join our Rebound program, based out of our Orwigsburg, PA office, and serving pre-teens and teens across Schuylkill County. This job is hybrid, with some in office requirements for meetings located in Orwigsburg, PA and community based activities with youth across Schuylkill County. Rebound reduces the need for youth to be placed outside of their homes.

Our Youth Development Mentor, also known as a "Life Skills & Resiliency Coordinator" provides services to youth (ages 10 to 18), helping them build life skills and resiliency, and empowering them to find purpose and direction. We support youth who have behavioral health needs, are experiencing challenging family dynamics, truancy challenges, and/or pending juvenile charges. By promoting positive social interaction, educational growth, life skills and coping skills, we encourage youth resiliency to overcome trauma.

As a Youth Development Mentor, you will work directly with youth who are referred by various children's services, such as Children & Youth Services (CYS), Juvenile Probation Office (JPO), and mental health providers. Part of your role will be to assist youth face-to-face – you will help with homework, teach household skills, display positive coping skills, etc. The other part of your role will focus on administrative and advocacy tasks such as assisting with intake, reaching out to school staff, and communicating with referral sources and partnering agencies about client progress.

Youth Development Mentor Work Schedule: Hybrid, 40 hours per week, Monday-Friday, generally 12PM-8 PM.

This hybrid schedule will include work from home, work in the community with the youth, and travel to work with youth and team members at the Orwigsburg, PA office. The hybrid schedule is focused on the needs of youth and will change slightly between the school year and summer months. It will include some flexibility for evenings and occasional weekends to meet the needs of youth.

Key Responsibilities of Youth Development Mentor:

  • Engage youth who are referred and help them identify and achieve goals towards success and independence by building rapport, maintaining appropriate boundaries and providing an environment conducive to learning.
  • Develop, implement, and update individual goal plans in collaboration with youth and the team.
  • Maintain case notes, files, releases, and progress reports.
  • Participate in the referral process by initiating the intake process and completing assessments.
  • Connect youth to resources and activities in the community.
  • Develop and facilitate life skills lessons for individual and group interactions
  • Provide testimony at all hearings deemed necessary by collaborative agencies.
  • Obtain and review academic records related to attendance, grades, discipline, and missing assignments.
  • Provide regular case updates to referring agency.
  • Collaborate and coordinate services to meet client needs with external providers and partners.

Education:

  • Bachelor's degree from an accredited college or university preferably in human services, social work, psychology, education, criminal justice, or related field plus 2 years of work experience working directly with youth

OR

  • Associate degree plus a minimum of 5 years of work experience working directly with youth required.

Experience:

  • Two (2) or more years of experience working with youth who have had social, behavioral, and mental health concerns AND/OR
  • Two (2) or more years of experience working with the juvenile justice system.
  • Proficiency in additional languages (ex: Spanish) is a benefit to any candidate who applies, and may negotiate for higher pay rates.

Transportation:

  • Valid driver’s license with 2+ years of driving experience, no suspensions, reliable vehicle, and car insurance (required)
  • Willingness to drive throughout Schuylkill County during the workday to meet with clients (required - mileage reimbursement provided)
  • Willingness to transport young adults in your vehicle as needed (required)

Pay:

  • Starting pay is $18/hourly, negotiable based on education and experience in the field
  • Reimbursement for youth activities/food/meals when serving with youth
  • Mileage reimbursement for work related travel

Our full-time comprehensive benefits package includes:

  • Health, Vision, Rx, & Dental insurances, HSA/FSA, 401k program.
  • Tuition Reimbursement Program.
  • 20 days PTO (vacation/sick), 7 agency holidays, 2 floating holidays.
  • Mileage/Toll Reimbursement, paid travel time between worksites.
  • Life Insurance, Short/Long Term Disability, Catastrophic Sick Leave, Paid Parental Leave.
  • Employee Assistance Program (telehealth/in person).
  • Referral Bonuses up to $750 per hire.
  • College tuition discounts, Credit Union perks, retail discounts.

Access Services is an Equal Opportunity Employer.

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What You Should Know About Youth Development Mentor: Rebound Program, Access Services

Are you passionate about mentoring youth and helping them overcome life's challenges? Access Services is excited to announce that we're looking for a Youth Development Mentor to join our Rebound Program, based out of our Orwigsburg, PA office. This role is all about making a positive impact in the lives of pre-teens and teens across Schuylkill County. The Youth Development Mentor, also known as a Life Skills & Resiliency Coordinator, works directly with youth aged 10 to 18, empowering them to build vital life skills and resiliency. You’ll engage with youth who are facing behavioral health challenges, family difficulties, and other hurdles. Your hands-on approach will help them with homework, teach coping skills, and foster positive social interactions. The position offers a hybrid work schedule that blends in-office responsibilities, community involvement, and home-based tasks, typically from 12 PM to 8 PM, Monday through Friday. You'll have the chance to develop and update individual goal plans while collaborating with various children’s services and providers. Plus, you can do all this knowing you’re part of a compassionate team that is dedicated to helping each young person find their purpose and direction. Join us at Access Services and be the mentor you wish you had when you were a kid, creating lasting changes in your community!

Frequently Asked Questions (FAQs) for Youth Development Mentor: Rebound Program Role at Access Services
What are the main responsibilities of a Youth Development Mentor at Access Services?

As a Youth Development Mentor at Access Services, your main responsibilities include engaging with youth to help them identify and achieve their goals, developing and facilitating life skills lessons, maintaining case notes and progress reports, and coordinating with external providers to meet client needs. You will also assist with the referral process and provide regular updates to referring agencies, ensuring that each youth receives personalized and effective support.

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What qualifications are necessary to become a Youth Development Mentor at Access Services?

To qualify for the Youth Development Mentor position at Access Services, you should possess a Bachelor's degree in a relevant field such as human services or psychology, along with two years of hands-on experience working with youth. Alternatively, an Associate degree combined with five years of experience is acceptable. Experience working with youth who have social, behavioral, and mental health concerns, as well as familiarity with the juvenile justice system, will strengthen your application.

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What skills are important for a Youth Development Mentor at Access Services?

Key skills for the Youth Development Mentor role at Access Services include excellent interpersonal skills to build rapport with youth, strong organizational skills for maintaining case files and documentation, and the ability to develop creative life skills programs. Additionally, proficiency in additional languages, such as Spanish, can enhance your contributions and increase compensation opportunities.

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Does the Youth Development Mentor position at Access Services require travel?

Yes, the Youth Development Mentor position at Access Services involves travel throughout Schuylkill County to meet with clients. A valid driver's license, reliable vehicle, and insurance are essential, as you will be reimbursed for mileage related to work activities. Flexibility in your schedule may also be expected to meet the needs of the youth.

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What type of benefits does Access Services offer for the Youth Development Mentor role?

Access Services provides a comprehensive benefits package for the Youth Development Mentor role, which includes health, vision, dental insurance, retirement plans, and generous paid time off (20 days of PTO, plus holidays). Additional perks include tuition reimbursement, mileage reimbursement, and employee assistance programs, making this position one that values both your personal and professional well-being.

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Common Interview Questions for Youth Development Mentor: Rebound Program
How would you establish trust with the youth you work with as a Youth Development Mentor?

To establish trust, I would focus on being consistent, approachable, and transparent. It's crucial to show genuine interest in their lives and challenges. Building rapport takes time, so I would actively listen and engage in open conversations that allow them to express themselves and set their own goals.

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What strategies would you use to help youth set and achieve goals?

I would encourage an open dialogue where youth can express their aspirations. Using SMART criteria (Specific, Measurable, Achievable, Relevant, Time-bound), I would guide them in setting realistic goals. I would also provide ongoing support and celebrate their accomplishments, no matter how small, to keep them motivated.

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How can you support youth dealing with behavioral challenges?

Supporting youth with behavioral challenges requires a sensitive approach. Establishing a safe space for discussion is essential, as well as incorporating therapeutic techniques such as positive reinforcement, role-playing, and coping strategies that empower them to manage their behaviors effectively.

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Can you describe a time when you successfully collaborated with other professionals on a youth's case?

In my previous role, I collaborated with school counselors, social workers, and parents to develop an individualized support plan for a youth struggling with academic issues. This multi-disciplinary collaboration allowed for a comprehensive approach, resulting in improved school attendance and engagement.

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What is your approach when dealing with families who may be resistant to intervention?

When facing resistance from families, I would focus on building trust and understanding their perspectives. I would involve them in problem-solving discussions, highlight the benefits of intervention, and ensure they feel valued in the process. By addressing their concerns openly, we can work together towards common goals.

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How do you plan to stay current with best practices in youth development?

I plan to stay current by engaging in ongoing professional development, participating in workshops and training, and networking with other professionals in the field. I subscribe to relevant journals and follow thought leaders to continuously expand my knowledge and apply the latest techniques in my practice.

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How would you measure success as a Youth Development Mentor?

Success as a Youth Development Mentor can be measured by the progress youth make toward their goals, their increased engagement in school and community activities, and improvements in their overall well-being. Regular updates and assessments with youth and stakeholders will help gauge effectiveness and areas for enhancement.

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In what ways can you utilize community resources to benefit the youth?

Utilizing community resources can enhance the support offered to youth. I would actively connect them with after-school programs, mentoring opportunities, and counseling services. Building partnerships with local organizations can also create a comprehensive support network for the youth and their families.

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What is your approach to facilitating life skills lessons?

My approach to facilitating life skills lessons is to incorporate interactive and experiential activities that promote engagement. I believe in using real-life scenarios and involving youth in role-playing exercises to build skills like problem-solving, communication, and decision-making in an enjoyable and relatable manner.

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How would you ensure that your communication with youth is effective?

Ensuring effective communication with youth involves using clear, age-appropriate language and showing empathy. I would actively listen, encourage open dialogue, and employ non-verbal cues to demonstrate understanding. Tailoring my communication style based on the individual's needs and preferences is crucial to building strong connections.

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Since 1976, Access Services has been developing ways to provide support services to individuals with special needs in Eastern Pennsylvania. Access Services, headquartered in Fort Washington, Pennsylvania, is a non-profit organization with staff me...

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Full-time, hybrid
DATE POSTED
March 20, 2025

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