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Case Manager - Anoka, Hennepin, or Dakota County

Are you looking for an opportunity to make a difference in the lives of people who have disabilities? At ACCORD, we are looking for Case Managers to work with our clients residing in either Anoka, Hennepin, or Dakota County areas (depending on where you live.)

Our Case Managers enhance the quality of the case management services, maximize satisfaction and promote cost effectiveness. The successful candidate will be accountable for the full individual's care cycle; assess needs, evaluate treatment options, create care plans, coordinate care and monitor progress to meet individual's health and human services needed.

Look What We Offer!

****$1500 New Hire Bonus ***** paid in quarterly installments at 3,6,9, 12 months*****

Competitive wage and benefit package with PTO, 8 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more.

Compensation:

$45,000-52,000 (Based on experience)

Job Location:

Hybrid - you will work from the office in St. Paul, in the communty, and from home.

Essential Responsibilities:

  • Developing a community support plan (goals) for each of our individuals. (Typical caseload is 40-45 individuals)
  • Assisting the individual to access services, develop service agreements and documentation through case notes
  • Informing the person or legal guardian of service options that are a fit for their needs
  • Meeting one-on-one with each individual at least twice a year to evaluate progress and to adjust the individual's needs as needed.
  • Help Identification of potential providers that will guide each individual towards those goals.
  • Evaluation and monitoring of the services identified in the plan.
  • Making sure to follow the case management rule 185.
  • Complying with MN Health Care Programs in relation to the delivery of waiver services (such as CADI, BI, EW, DD) including having MnChoices assessments completed with individual plans in place and using state systems as required.

Meet ONE of the following criteria: ­­­­­

  • Bachelor's Degree in Human Services, Social Work, Psychology, Sociology, or a related field.
    • If you hold a Social Work degree, we expect you to be currently licensed as a Social Worker as required by the Minnesota Board of Social Work.
  • OR Bachelor's degree in any other field with at least one (1) year of experience working with individuals with a mental illness or disability
  • Good written and oral communication skills.
  • Excellent at working independently and in crisis situations.
  • Comfortable with high-volume paperwork.
  • Attention to detail and process oriented.
  • Able to pass a DHS (Department of Health Services) background check, valid driver’s license and clean driving record
  • Reliable transportation.

Work Environment

The Case Manager in this position typically works the majority of the time in the community and office setting. Candidates will be expected to work generally from Monday – Friday, daytime hours, with some flexibility based on program needs. The person in this position will work Full Time, Non-Exempt, 40 hours per week.

Competitive wage ($22-$25 depending on qualifications) and benefit package with PTO, 9 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more.

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Average salary estimate

$48500 / YEARLY (est.)
min
max
$45000K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Case Manager - Anoka, Hennepin, or Dakota County, Accord

Are you driven by a desire to impact lives positively? If so, the Case Manager role at ACCORD could be the perfect fit for you! As a Case Manager, you will be working closely with individuals in the Anoka, Hennepin, or Dakota County areas, helping clients with disabilities navigate their care and access essential services. Your main goal will be to enhance the quality of case management, ensuring that clients feel supported and satisfied with the services they receive. You'll be responsible for managing the entire care cycle for each individual on your caseload of 40-45 clients. This involves assessing client needs, evaluating treatment options, creating personalized care plans, and continuously monitoring progress. The role requires you to provide one-on-one meetings with clients, often doubling as opportunities to evaluate and adjust their plans based on their evolving needs. At ACCORD, we believe in rewarding our team members, which is why we offer a compelling $1500 new hire bonus, competitive wages between $45,000 to $52,000, and a broad benefits package that includes health, dental, and vision insurance, paid time off, and more. The work environment is hybrid, giving you the flexibility to work from home, in the community, and from the office in St. Paul. Join us at ACCORD, and let’s improve lives together!

Frequently Asked Questions (FAQs) for Case Manager - Anoka, Hennepin, or Dakota County Role at Accord
What are the responsibilities of a Case Manager at ACCORD?

As a Case Manager at ACCORD, your primary responsibilities will include developing community support plans for individuals, assessing their needs, informing them of service options, meeting with clients to evaluate their progress, and coordinating the care they receive. You'll be monitoring the services identified in each client's care plan and ensuring compliance with case management rules.

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What qualifications do you need to be a Case Manager at ACCORD?

To qualify for the Case Manager position at ACCORD, you need a Bachelor's Degree in Human Services, Social Work, Psychology, Sociology, or a related field. Alternatively, you can have a degree in another field alongside at least one year of experience working with individuals with mental illness or disabilities. If you hold a Social Work degree, a current license from the Minnesota Board of Social Work is required.

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What is the caseload like for a Case Manager at ACCORD?

As a Case Manager at ACCORD, you'll typically manage a caseload of 40-45 individuals. This involves developing individualized support plans, providing administrative oversight, and engaging directly with clients to ensure they are receiving tailored services that meet their needs.

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What benefits does ACCORD offer for Case Managers?

ACCORD offers a competitive wage and a comprehensive benefits package for its Case Managers. This includes health, dental, and vision insurance, a $1500 new hire bonus, paid time off, a retirement savings plan, tuition assistance for further education, and mileage reimbursement for direct service travel.

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What is the work environment like for Case Managers at ACCORD?

Case Managers at ACCORD typically enjoy a hybrid work environment, allowing them to work from home, in the community, and at the St. Paul office. This role generally follows daytime hours from Monday to Friday, with some flexibility based on program needs.

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Common Interview Questions for Case Manager - Anoka, Hennepin, or Dakota County
What attracted you to the Case Manager position at ACCORD?

When answering this question, express your passion for helping individuals with disabilities and your desire to be part of a compassionate team. Highlight ACCORD's commitment to quality care and community support.

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Can you describe your experience with developing care plans for clients?

Share specific examples of care planning processes you've been involved in, detailing how you assessed needs, defined goals, and coordinated services. Emphasize your ability to adapt plans based on client progress.

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How do you handle high caseloads and paperwork?

Discuss your organizational skills and time management strategies. Explain how you prioritize tasks and maintain thorough documentation while ensuring each client receives the attention they need.

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What strategies do you use to build a rapport with clients?

Focus on your interpersonal skills and ability to listen actively. Provide concrete strategies for connecting with clients, such as empathy, regular communication, and respecting their individual goals.

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What do you consider when evaluating progress in your clients?

Explain the key metrics you consider and how you use qualitative and quantitative data to assess client outcomes. Mention the importance of client feedback in adjusting care plans.

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How do you stay informed about changes in healthcare regulations?

Share your commitment to professional development and staying updated through training, webinars, and industry publications. Mention any specific resources or networks you actively engage with.

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Describe a time you faced a difficult situation with a client and how you resolved it.

Use the STAR (Situation, Task, Action, Result) technique to outline the scenario clearly, focusing on your problem-solving skills and ability to stay calm and resourceful under pressure.

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What role does collaboration play in case management?

Emphasize the importance of teamwork in your approach. Discuss how you coordinate with other professionals and service providers to ensure clients receive comprehensive care.

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What tools or software have you used in your case management work?

Mention specific case management systems or software you've used, and discuss how these tools help streamline your workflows and contribute to better client outcomes.

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Why do you believe you’re a good fit for ACCORD’s Case Manager position?

Highlight your alignment with ACCORD's mission and values. Discuss your relevant skills, experience, and personal qualities that would help you contribute positively to their team.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 10, 2025

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