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Insurance Sales Agent - Pleasantburg

It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

 

Exempt/Non Exempt:

 

Hourly

Job Description:



 

Reports to (job title):

Retail Sales Leader

                                                         

I.  Position Description

Primary Duties and Responsibilities (details of the basic job functions):

Responsible for the sale of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch location:

  • Uses sales techniques and product knowledge to identify customer-specific needs with a primary focus of generating new business sales, and growing ACG’s overall insurance book of business. 
  • May support escalated service and/or retention of existing insureds.
  • Effectively overcomes objections to close the sale and/or retain the insured.
  • Required to meet/exceed individual established sales targets annually.
  • Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership.
  • Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.
  • Participates in local branch events, to solicit new business, create and expand business networks.
  • Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand.
  • Responds to customer inquiries and requests relating to membership, and financial products.
  • Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate.

Supervisory Responsibilities (briefly describe, if applicable, or indicate None):

none

II. Required Qualifications (these are the minimum requirements to qualify)

Education (include minimum education and any licensing/certifications):

  • High School diploma or equivalent.
  • Current Property & Casualty Insurance Sales license
  • Current Life Insurance Sales license, or obtain within 90 days of hire
  • Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
  • Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit.

Experience:

  • 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking)

Knowledge and Skills:

  • Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads.
  • Possess consultative selling techniques utilizing thorough product knowledge.
  • Strong prospecting skills
  • Excellent verbal and written communication skills combined with strong customer focus
  • Ambition, motivation, and drive
  • Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications.
  • Excellent listening skills and ability to understand customer needs.

III. Preferred Qualifications

  • Two years of professional sales experience in an insurance environment or related industry (i.e., financial/banking). 
  • College level coursework preferred.

IV. Work Environment

Works primarily in a temperature-controlled branch location. Ability to work irregular hours with possible weekend work. May travel to local branch events.  Ability to work from remote/virtual environment with supervisor approval.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.  

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

What You Should Know About Insurance Sales Agent - Pleasantburg, ACG

Join AAA The Auto Club Group as an Insurance Sales Agent in pleasant Greenville, SC! If you’re passionate about helping others and looking to advance your career in the insurance industry, this full-time position might be the perfect fit for you. In this role, you will be responsible for selling ACG branded and brokered insurance products alongside memberships and financial services in a dynamic branch setting. You will engage with clients, utilizing your sales techniques and product knowledge to identify their specific needs while generating new business sales. With a focus on growing ACG’s insurance book, you'll also support service and retention efforts, effectively overcoming objections to close sales and retain members. By conducting thorough insurance reviews, you'll recommend suitable products, assess risks, and issue policies. Participating in local branch events allows you to expand your network and build rapport with customers, enhancing their loyalty to the AAA brand. To succeed in this role, you’ll need customer service experience, keen sales skills, and a desire to exceed expectations. A high school diploma is essential, along with a Property & Casualty Insurance Sales license and a willingness to obtain a Life Insurance Sales license within 90 days. If you’re a motivated self-starter with a passion for helping people navigate their insurance needs, consider joining our diverse team at AAA The Auto Club Group, where your career can truly drive forward!

Frequently Asked Questions (FAQs) for Insurance Sales Agent - Pleasantburg Role at ACG
What are the primary responsibilities of an Insurance Sales Agent at AAA The Auto Club Group?

As an Insurance Sales Agent at AAA The Auto Club Group, you will be tasked with selling various insurance products, memberships, and financial offerings. Your primary responsibilities will include identifying customer needs, generating new business sales, conducting thorough insurance reviews, and providing exceptional customer service to retain existing insureds. You will leverage your strong sales skills and product knowledge to meet or exceed annual sales targets.

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What qualifications are required for the Insurance Sales Agent position at AAA The Auto Club Group?

To qualify for the Insurance Sales Agent role at AAA The Auto Club Group, candidates must have a high school diploma or equivalent. Additionally, a current Property & Casualty Insurance Sales license is necessary, and a Life Insurance Sales license must be obtained within 90 days of hire. Experience in a customer-facing role, particularly in a fast-paced business environment, is also required, along with strong communication skills and sales abilities.

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How does AAA The Auto Club Group support the professional development of Insurance Sales Agents?

AAA The Auto Club Group is committed to the professional growth of its Insurance Sales Agents. The company provides ongoing training, access to advanced technology, and a supportive work environment that emphasizes teamwork. Agents can participate in local branch events to enhance their networking skills and gain insights into the latest industry trends, ensuring they are well-equipped to succeed in their roles.

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What skills are essential for success as an Insurance Sales Agent at AAA The Auto Club Group?

Success as an Insurance Sales Agent at AAA The Auto Club Group hinges on strong sales skills, consultative selling techniques, and a customer-focused mindset. Agents should possess excellent verbal and written communication abilities, strong listening skills, and the capacity to understand and fulfill customer needs effectively. Additionally, familiarity with CRM software and Microsoft Office is beneficial.

Join Rise to see the full answer
What is the work environment like for an Insurance Sales Agent at AAA The Auto Club Group?

Insurance Sales Agents at AAA The Auto Club Group primarily work in a temperature-controlled branch environment, which allows for a comfortable setting to engage with clients. The role may require irregular hours and occasional weekend work, as well as participation in local events. Flexibility to work remotely may also be available upon supervisor approval, making this an adaptable environment for diverse work lifestyles.

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Common Interview Questions for Insurance Sales Agent - Pleasantburg
Can you describe a time when you successfully closed a sale?

Highlight a specific instance where you used your sales skills to close a deal effectively. Discuss the approach you took, how you identified customer needs, and any obstacles you overcame to seal the sale, showcasing your consultative selling techniques.

Join Rise to see the full answer
How do you handle objections from potential clients?

Address how you view objections as opportunities to better understand customer concerns. Provide examples of strategies you use, such as active listening, empathy, and informative responses, to alleviate doubts and guide clients toward making informed decisions.

Join Rise to see the full answer
What techniques do you use to stay motivated in a sales environment?

Share your personal strategies for maintaining motivation, whether through setting personal goals, tracking progress, celebrating small wins, or seeking support from colleagues. Illustrate how your positive mindset contributes to your performance and success.

Join Rise to see the full answer
How do you approach expanding your client base?

Discuss your methods for prospecting new clients, such as utilizing referrals, networking, and participating in community events. Explain how you leverage your skills to build relationships and establish a solid pipeline of potential business.

Join Rise to see the full answer
Why do you want to work for AAA The Auto Club Group?

Express your admiration for AAA The Auto Club Group's commitment to providing quality service and innovative products. Emphasize how their values align with your personal goals and how you believe you can contribute to their mission in a positive, impactful way.

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What do you think makes a successful Insurance Sales Agent?

Reflect on essential qualities like strong communication skills, persistence, customer focus, and the ability to adapt to changing circumstances. Discuss how these traits not only help in meeting sales targets but also in fostering lasting client relationships.

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How do you stay up to date on insurance industry trends?

Share your commitment to professional development through various methods such as attending workshops, reading industry publications, and participating in relevant continuing education courses. Emphasize the importance of being knowledgeable to serve clients effectively.

Join Rise to see the full answer
Describe a situation where you turned a dissatisfied customer into a loyal one.

Provide a specific example showcasing your conflict resolution skills. Detail the steps you took to address their concerns, how you effectively communicated solutions, and the positive outcome that resulted in increased loyalty.

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What strategies would you employ to conduct an insurance review effectively?

Outline a systematic approach to conducting insurance reviews, including gathering customer information, assessing their current coverage, and recommending appropriate products tailored to their needs. Highlight the importance of building trust during this process.

Join Rise to see the full answer
Can you explain the importance of teamwork in a sales environment?

Discuss the collaborative nature of successful sales environments, where teamwork can enhance overall performance. Provide examples of how you have worked with colleagues to share leads, strategize on approaches, or support each other in meeting sales goals.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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