Strategic Business Development Representative

As a Strategic Business Development Representative at Achievers, you will engage closely with the Account Management team to identify growth opportunities within our existing enterprise customer accounts. Your key responsibilities will include conducting detailed research, building account hierarchies, and collaborating with Customer Success Managers to craft personalized outreach strategies. You’ll be instrumental in analyzing industry trends and maintaining CRM data accuracy, all while staying informed about market developments to elevate our customer engagement efforts.

To thrive as a Strategic Business Development Representative at Achievers, candidates should possess strong research and analytical skills alongside excellent communication abilities. Experience with CRM systems and data analysis tools is preferable, along with a background in sales or research within a SaaS environment. A Bachelor’s degree in Business, Marketing, or a related field will be beneficial. Your capability to present complex information clearly and work effectively in a fast-paced team environment will set you up for success in this role.

Achievers is dedicated to fostering a culture of continuous learning and professional development. As a Strategic Business Development Representative, you will have access to our Internal Mentorship Program and a variety of resources, including full access to the LinkedIn Learning Library. We encourage our employees to set ambitious career goals, and we actively support lateral and upward mobility within the company, ensuring you have ample opportunity to grow your skill set and advance your career.

At Achievers, we pride ourselves on maintaining a hybrid-first work environment that supports flexibility and innovation. Our office located in Liberty Village, Toronto, is designed to enhance collaboration and spontaneous interactions among team members. You’ll have the chance to work closely with diverse colleagues who foster an inclusive atmosphere, where your contributions are celebrated and valued. We are committed to ensuring our workplace reflects the rich diversity of our employees, which bolsters creativity and teamwork.

Achievers offers a comprehensive benefits package to support the well-being of our employees. As a Strategic Business Development Representative, you'll enjoy competitive pay, parental leave top-up, health benefits, RRSP matching, and flexible vacation options. We believe in recognizing employee contributions through our Points-based Employee Recognition Program. Moreover, we provide access to professional development opportunities, employee-led resource groups, and a range of wellness initiatives to help you thrive both personally and professionally.

When answering this question, highlight any direct experience you have with account mapping, including how you've researched company hierarchies and stakeholder relationships. Share specific examples of how your mapping contributed to successful outreach and relationship building. It’s essential to express your analytical approach and any tools you’ve utilized to keep your research organized.

In response to this question, explain your prioritization process by discussing how you evaluate accounts based on potential growth, urgency, or past interactions. You might mention using CRM systems for tracking and organizing your tasks. Demonstrating your method for assessing and managing your workload effectively highlights your organizational skills, which are key for a Strategic Business Development Representative.

To effectively answer this question, you should discuss your understanding of the varying needs and perspectives of different stakeholders. You can provide examples of how you have previously crafted messages that resonate with those individual stakeholders, emphasizing the importance of research and leveraging customer success stories to make your outreach compelling and relevant.

When addressing this question, it’s crucial to highlight how collaboration with Account Managers and Customer Success Managers enhances your ability to identify opportunities and refine strategies. Provide examples showcasing how teamwork helped you develop tailored outreach and achieve common goals. Emphasizing your belief in teamwork will resonate well with Achievers’ culture.

Your answer should reflect a proactive approach to staying updated on industry developments, such as subscribing to industry publications, attending webinars, or networking with industry professionals. Share methods that demonstrate your commitment to informed decision-making and strategic planning, which can greatly benefit your role as a Strategic Business Development Representative.

When faced with this question, you should share a specific instance where your analysis led to actionable insights or strategies that positively impacted sales. Explain the data you analyzed, the conclusions you drew, and how you implemented changes based on your findings. This will showcase your analytical skills and thought process as a Strategic Business Development Representative.

Discussing how to process rejection showcases your resilience and growth mindset. Share examples where you faced setbacks but used them to refine your strategy or approach. Explain how you maintain a positive attitude and leverage feedback to improve your outreach and overall performance, which is valuable for a role in business development.

To respond effectively, focus on key technologies that support data management, communication, and prospecting, such as CRM software, data analysis tools, and various outbound engagement platforms. Mention any specific tools you have experience with and how they have enhanced your productivity. Being specific demonstrates your preparedness for the role.

Your answer should convey how you set personal goals and track progress in your role as a Strategic Business Development Representative. Discuss strategies you employ to stay focused and motivated, such as celebrating small wins, seeking feedback, and collaborating with your peers. This highlights your commitment to continuous improvement and self-motivation.

Reflect on aspects of the role that excite you, such as the thrill of driving growth, connecting with different stakeholders, or the satisfaction of closing deals. Articulate how these rewards inspire you to perform at your best and contribute positively to Achievers' mission. This will resonate with your interviewer and emphasize your enthusiasm for the position.