Are you ready to step into the world of opulence and redefine legendary service?
Action Property Management is seeking an exceptional individual to join our elite team as a Full-Time Concierge/Valet at our prestigious luxury high-rise, The Carlyle, located in Westwood. As the face of The Carlyle, you will take on a pivotal role in curating an exceptional experience for our residents and guests, setting the tone for their visit and ensuring they feel welcome and valued. We’re looking for a confident and charismatic individual who genuinely cares about people and leaves a remarkable, lasting impression.
Compensation: $23.00 - $26.00
Schedule: Various days. Generally: 2:30 pm-11:00 pm. Must be able to work weekends.
Here are a few perks to joining this amazing team:
Career Growth Opportunities.
Annual Bonus - based on tenure.
Full uniform and dry cleaning provided
Flexible Schedules
Fun Team Oriented Environment – Holiday celebrations, Staff Appreciation Lunches, Training & Mentoring
Why You’ll Love Working at Action
Birthday Holiday: Enjoy a special day off to celebrate your birthday.
One-on-One Mentoring: Receive personalized guidance and support for your professional growth.
10 Days’ Vacation: Take time to relax and recharge with generous vacation days.
Team Member Incentive Program: Earn rewards for your hard work and dedication.
Comprehensive Health Benefits Plan: Our comprehensive benefits package includes medical, dental, vision, 401(k) with company match, and life and disability support for qualifying team members.
Pet Insurance: Care for your furry friends with our pet insurance options.
Year-End Bonus: Celebrate your contributions with an annual bonus.
Employee Discounts: Enjoy discounts on retail, travel, and entertainment through LifeMart.
What You’ll Do (Job Duties)
In representing Action Property Management and the Association, my role involves delivering exceptional 5-star customer service and ensuring 100% resident satisfaction. I oversee and supervise the operations of the front driveway, directing all incoming traffic and coordinating with the valet to manage vehicle status. I escort residents and guests into the building in line with hospitality guidelines, assist with loading and unloading luggage, groceries, and other items from vehicles, and maintain the appearance of the front door, front driveway, and lobby. Additionally, I perform valet duties such as retrieving, parking, and relocating vehicles, and I am cross-trained in concierge responsibilities. I monitor lobby activity, maintain access control, provide concierge services, answer and direct incoming phone calls, and manage the receipt and distribution of resident parcels. Addressing resident and guest concerns and questions, I demonstrate a strong understanding of the association's governing documents.
Requirements:
Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
At least 6 months of customer service experience. Hospitality, luxury retail, or fine dining experience is preferred
Must be willing to Valet as all these positions will be cross-trained in everything.
Must have a valid California Driver's License
Hospitality Management college students or recent graduates are highly desired
Polished and professional appearance and demeanor
Upbeat and positive team player attitude
Strong judgment and solutions-oriented
Proactive customer service approach
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Join us in our mission to redefine the HOA industry and ensure residents LOVE where they live.
Action Property Management is an Equal Opportunity Employer and supports a Drug-Free Workplace. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Step into the world of luxury and become the heart of service at The Carlyle in Westwood, where Action Property Management is on the hunt for a passionate Luxury Community Concierge. In this full-time role, you'll be the first impression for our residents and guests, creating a warm and welcoming atmosphere that represents the prestigious community. Your day-to-day will involve a delightful mix of managing the front driveway operations, providing five-star customer service, and engaging in everything from assisting with luggage to answering resident inquiries. You'll be surrounded by a team that values professionalism while also having fun at work, with perks like mentoring, generous vacation days, and even pet insurance! The ideal candidate should have some customer service experience, a valid California driver's license, and above all, a radiant personality that shines through every interaction. If you're ready to elevate hospitality and grow your career, The Carlyle at Action Property Management is the place to be.
To Improve the Quality of People's Lives.Our goal is to improve the quality of life for...1. Team Members & Their Families2. Residents3. Board Members4. Vendors5. The Community
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