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Manager Assistant - Daniel Burnham Court - San Francisco

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. 


Action Property Management, the leader in community management, is seeking a full-time  Manager Assistant to join our team at our team. The Manager Assistant will provide comprehensive administrative and operational support to the team. This role requires strong organizational skills, attention to detail, and a commitment to providing excellent customer service.


The Manager Assistant will be supporting our luxury association, Daniel Burnham Court in San Francisco. Reporting directly to the General Manager, the Manager Assistant plays a crucial role in providing administrative and technical support to ensure the seamless operation of the association. As a Manager Assistant, you'll collaborate closely with the General Manager, assisting with various tasks such as drafting letters, managing Action List items, maintaining a correspondence log by Association, and contributing to research projects as required.


Schedule: Monday - Friday 9am to 5:00pm


Compensation: $40 per hour + comprehensive benefits package




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What You'll Do
  • Administrative Support - Manage daily office operations, handle correspondence, schedule appointments, and prepare reports.
  • Resident Services - Assist residents with inquiries, process payments, and coordinate move-ins/move outs.
  • Architectural Review - Support the architectural review process, including scheduling meetings and tracking project progress.
  • Financial Management- Assist with financial tasks, such as processing invoices and maintaining records.
  • General Support - Perform various tasks as assigned, such as coordinating meetings, preparing communications, and managing vendor relationships.


What You'll Need
  • At least 1 year of administrative or clerical experience. HOA property management experience is a plus!
  • High School Diploma or equivalent. College education preferred.
  • Strong organizational and time management skills
  • Excellent communication skills, both written and verbal
  • Proficiency in MS Office Suite
  • Minimum typing speed of 40 wpm
  • Ability to multitask and manage competing deadlines
  • Positive and professional demeanor
  • Customer service oriented
  • Proactive


Team Member Perks
  • Competitive and comprehensive health benefits and total rewards package
  • Paid vacation, sick time, and even your birthday holiday!
  • On-going hospitality and property management training
  • Opportunities for career growth and advancement
  • Values-driven company culture promoting teamwork and excellence


Why You'll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.  Join us at Action Property Management and make a meaningful impact.


We are proudly rated over 4 Stars on Glassdoor. Check out what team members have to say about us: https://tinyurl.com/actionglassdoor


Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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CEO of Action Property Management
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Matthew Holbrook
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What You Should Know About Manager Assistant - Daniel Burnham Court - San Francisco, Action Property Management

At Action Property Management, we believe that every detail matters, which is why we're on the lookout for an enthusiastic Manager Assistant to join our team at Daniel Burnham Court in San Francisco! With over four decades in the industry, our company prioritizes community and integrity, and as a full-time Manager Assistant, you'll play a vital role in ensuring our operations run smoothly. You’ll be directly supporting the General Manager, tackling a variety of tasks from managing daily office operations to ensuring residents' inquiries are met with excellent service. Your outstanding organizational skills and attention to detail will help you thrive in drafting correspondence, keeping our correspondence log updated, and even lending a hand on research projects. You’ll also help our residents with payments, coordinate move-ins and move-outs, and assist with architectural reviews. If you have at least a year of administrative experience and are proficient in the MS Office Suite, this is a fantastic opportunity that also offers ongoing training and career growth potential. By joining us, you’ll be part of a dedicated team that truly loves what they do and is committed to enhancing the lives of our homeowners. We promise a supportive work environment, a competitive salary of $40 per hour, and an impressive benefits package, along with unique perks like time off for your birthday! At Action, we’re not just about work; we’re about creating a community where you can thrive.

Frequently Asked Questions (FAQs) for Manager Assistant - Daniel Burnham Court - San Francisco Role at Action Property Management
What are the responsibilities of a Manager Assistant at Action Property Management?

As a Manager Assistant at Action Property Management, you'll manage daily office operations, handle correspondence, and assist residents with inquiries. You’ll also track architectural projects, coordinate move-ins/move-outs, and help maintain financial records. Your role is integral in supporting the General Manager and ensuring smooth administrative operations at Daniel Burnham Court.

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What qualifications are needed for the Manager Assistant position at Action Property Management?

To qualify for the Manager Assistant position at Action Property Management, you'll need at least one year of administrative or clerical experience. While HOA property management experience is a plus, a high school diploma is required and a college education is preferred. Strong organizational skills, proficiency in MS Office, and excellent written and verbal communication abilities are also essential.

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What is the work schedule for a Manager Assistant at Action Property Management?

The work schedule for the Manager Assistant at Action Property Management is Monday through Friday, from 9 am to 5 pm. This schedule allows for a consistent work-life balance while being part of a dedicated team at Daniel Burnham Court.

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What benefits does Action Property Management offer to its Manager Assistants?

Action Property Management offers a competitive benefits package that includes medical, dental, and vision coverage, paid vacation, sick time, and even a holiday on your birthday! Additionally, you’ll have access to ongoing training opportunities and support for career advancement, creating a fulfilling work experience.

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How can one apply for the Manager Assistant position at Action Property Management?

To apply for the Manager Assistant role at Action Property Management, you can visit our careers page where you will find detailed application instructions. Be sure to highlight your relevant experience and skills in your application to stand out!

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Common Interview Questions for Manager Assistant - Daniel Burnham Court - San Francisco
Can you describe your experience in administrative support roles as it relates to the Manager Assistant position?

In your answer, illustrate specific examples of your past administrative roles, highlighting your organization, communication, and multitasking skills. Connect these experiences directly to the responsibilities of a Manager Assistant at Action Property Management.

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How do you handle competing deadlines in your work as a Manager Assistant?

To effectively handle competing deadlines, prioritize tasks based on urgency and importance. Discuss tools or methodologies you’ve used to stay organized and keep track of your progress, which is essential for the fast-paced environment at Action Property Management.

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What steps do you take to ensure excellent customer service as a Manager Assistant?

Emphasize your proactive approach to customer service. Discuss how you actively listen to residents' inquiries, resolve issues promptly, and maintain a positive demeanor, as these are crucial aspects of the Manager Assistant role at Action Property Management.

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Can you provide an example of how you managed a challenging project in a previous role?

Share a specific project that showcases your problem-solving abilities and collaborative skills. Explain the challenges faced and how you overcame them, reflecting on how this experience prepares you for project management at Daniel Burnham Court.

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How familiar are you with using MS Office Suite for administrative tasks?

Highlight your proficiency in MS Office, mentioning specific software like Excel for record-keeping or Word for drafting correspondence. Discuss how you use these tools to enhance efficiency in an administrative environment, which is vital for the Manager Assistant role.

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What motivates you to work in property management?

Talk about your passion for community management and how it aligns with the values of Action Property Management. Share your enthusiasm for helping homeowners thrive and your desire to contribute positively to a community like Daniel Burnham Court.

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How do you approach communication with residents and team members as a Manager Assistant?

Discuss your communication style, focusing on clarity, respect, and openness. Explain your methods for effectively communicating with both residents and team members, which is essential for maintaining a positive environment at Action Property Management.

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What strategies do you use to stay organized in a busy work environment?

Share the organizational tools and techniques you use, such as calendars, task lists, or project management software. Mention how these strategies can help you excel in the Manager Assistant role at Action Property Management.

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Why do you want to work for Action Property Management as a Manager Assistant?

Express your admiration for Action Property Management’s values and its stellar reputation in the industry. Share how you believe your skills and experience make you a great fit for the Manager Assistant role specifically at Daniel Burnham Court.

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How do you ensure confidentiality when dealing with sensitive resident information?

Highlight your understanding of the importance of confidentiality in property management. Discuss specific practices you use to protect resident information, demonstrating your professionalism in the Manager Assistant role at Action Property Management.

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To Improve the Quality of People's Lives.Our goal is to improve the quality of life for...1. Team Members & Their Families2. Residents3. Board Members4. Vendors5. The Community

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Full-time, on-site
DATE POSTED
December 26, 2024

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