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Executive Assistant

🌎 Work from any corner of LATAM and be a part of the #remoteworkrevolution!‼️

About our Client:

Our client, founded in Denmark in 2018, is a Shopify-certified expert agency specializing in Conversion Rate Optimization (CRO) for e-commerce businesses. With a global presence spanning countries like Norway, Sweden, the UK, the USA, and more, they focus on enhancing website performance, boosting conversion rates, and driving revenue growth through custom Shopify solutions. Their expertise includes website optimization, custom design and development, and long-term client partnerships, ensuring measurable results backed by a satisfaction guarantee.

Scope of the role:

We are seeking a highly organized and proactive Executive Assistant to provide high-level administrative support to our leadership team. The Executive Assistant will manage day-to-day operations, optimize executives’ time, and facilitate communication across teams. This role requires exceptional organizational skills, discretion, and the ability to handle multiple priorities in a fast-paced environment

Responsibilities:

Administrative Support

  • Manage complex executive calendars, scheduling meetings, appointments, and events.
  • Arrange domestic and international travel, including flights, accommodations, and detailed itineraries.
  • Prepare and edit documents, presentations, reports, and correspondence with accuracy and professionalism.
  • Handle expense reporting, reimbursements, and budget tracking.

Communication Management

  • Act as a gatekeeper, managing incoming calls, emails, and correspondence, prioritizing responses on behalf of executives when appropriate.
  • Serve as a liaison between executives, internal teams, clients, and external stakeholders.
  • Draft and distribute meeting agendas, take detailed meeting minutes, and track follow-up action items.

Strategic and Project Support

  • Assist in planning and executing special projects, ensuring milestones and deliverables are met on time.
  • Conduct research and provide summaries or insights to support executive decision-making.
  • Maintain and update key records, reports, and performance metrics.

Relationship Management

  • Build and maintain strong relationships with internal and external stakeholders, ensuring clear and professional communication.
  • Plan and coordinate team events, corporate meetings, and other engagements as needed.

Problem-Solving and Crisis Management

  • Anticipate executive needs and proactively address issues.
  • Manage last-minute changes and resolve scheduling conflicts efficiently.
  • C1 English level, with excellent verbal and written communication skills (Must Have)
  • 2+ years of experience as an Executive Assistant or in a similar role. . (Must Have)
  • Exceptional organizational and time-management skills.
  • Outstanding verbal and written communication abilities.
  • High level of discretion and ability to handle confidential information.
  • Strong proficiency in Microsoft Office Suite, Google Workspace (Word, Excel, PowerPoint, Outlook), and other productivity tools.
  • Experience with project management tools, CRM platforms, and Shopify (Preferred)
  • Proactive and resourceful problem-solver with a high level of initiative.
  • Adaptable and able to thrive in a fast-paced, dynamic environment.
  • Professional demeanor with excellent interpersonal skills.
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What You Should Know About Executive Assistant, Activate Talent

Join our client as an Executive Assistant and immerse yourself in the exciting world of e-commerce optimization! Based in Denmark but operating globally, this Shopify-certified expert agency is not just about driving revenue growth but fostering a remote work culture that empowers you to work from anywhere in LATAM. As the Executive Assistant, you’ll be at the heart of the company, providing essential support to the leadership team. You will manage complex calendars, scheduling meetings, and coordinating travel plans across various locations. Your top-notch organizational skills will shine as you prepare presentations, draft correspondence, and manage expense reports with precision. Plus, you’ll be the vital communication bridge between executives, internal teams, clients, and external stakeholders ensuring nothing gets lost in the shuffle. This role isn’t just about keeping things organized; you will also assist in planning special projects and conducting research to aid executive decision-making. If you love a challenge, anticipate needs, and tackle issues before they arise, then this dynamic role at the forefront of an innovative agency could be exactly what you’re looking for. With your proactive nature and exceptional communication skills, you’ll thrive in this fast-paced environment and make a real impact in the company's success!

Frequently Asked Questions (FAQs) for Executive Assistant Role at Activate Talent
What are the responsibilities of an Executive Assistant at our client?

As an Executive Assistant at our client, you'll manage executive calendars, schedule meetings, arrange travel, prepare documents, and facilitate communication. Your role also includes conducting research to support executive decisions and managing relationships with stakeholders, ensuring that everything runs smoothly in a fast-paced environment.

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What qualifications are needed for the Executive Assistant position with our client?

To be considered for the Executive Assistant role with our client, candidates should have at least 2 years of experience in a similar position. Essential qualifications include a C1 English level, excellent organizational and time-management skills, proficiency in Microsoft Office and Google Workspace, and the ability to handle confidential information discreetly.

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What kind of work environment can an Executive Assistant expect at our client?

An Executive Assistant at our client can expect a dynamic and fast-paced work environment that supports remote work throughout LATAM. The company values collaboration, communication, and proactive problem-solving, allowing individuals to thrive in a culture focused on results and employee satisfaction.

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Is prior experience with project management tools required for the Executive Assistant role at our client?

While not absolutely required, having experience with project management tools and CRM platforms is preferred for the Executive Assistant position at our client. These tools will help you effectively plan and execute projects, ensuring all milestones are met in a timely manner.

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What skills are crucial for success as an Executive Assistant at our client?

Success as an Executive Assistant at our client hinges on exceptional organizational skills, outstanding communication abilities, and the capacity to manage multiple priorities effectively. Having a proactive mindset, adaptability, and a high level of discretion are also crucial for thriving in this role.

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Common Interview Questions for Executive Assistant
How do you manage competing priorities as an Executive Assistant?

In answering this question, emphasize your organizational skills. Discuss how you use tools like calendars and task lists to prioritize tasks by deadlines and importance, ensuring that key responsibilities are met without compromising quality.

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Can you provide an example of how you handled a scheduling conflict?

Share a specific scenario where you encountered a scheduling conflict and resolved it. Detail your thought process, the steps you took to communicate with all parties involved, and how you found a satisfactory outcome, highlighting your problem-solving skills.

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What tools and software do you use to stay organized?

Mention specific tools like Microsoft Office Suite, Google Workspace, or any project management software you’re familiar with. Explain how these tools help streamline your workflow and improve communication with your team.

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How do you handle confidential information?

Discuss your understanding of the importance of confidentiality in an Executive Assistant role. Provide examples of how you’ve managed sensitive information in the past, focusing on your discretion and the protocols you follow to maintain confidentiality.

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Describe your experience with preparing presentations for executives.

When discussing your experience, talk about the kinds of presentations you’ve created, how you gather information, and your approach to making the content engaging and informative. Also, mention any software you are comfortable using for presentations.

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How do you maintain professional relationships with stakeholders?

Valuing professional relationships is crucial. Share how you establish communication based on respect and clarity, and provide examples of how you have successfully built these relationships through consistent and thoughtful engagement.

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What motivates you in your role as an Executive Assistant?

Express your passion for supporting executives and contributing to the overall success of the organization. Explain how overcoming challenges and being part of a collaborative team motivates you to excel in your role.

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How would you describe your communication style?

Delineate your communication style as clear, concise, and adaptable to your audience. Provide examples of how you adjust your communication approach when interacting with different stakeholders, ensuring that messages are understood effectively.

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What strategies do you use to remain productive while working remotely?

Discuss your personal productivity strategies, such as setting a structured schedule, minimizing distractions, and using task management tools. Explain how you maintain communication with your team to ensure collaboration and accountability.

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How do you ensure accuracy in your work as an Executive Assistant?

Share your methods for ensuring accuracy, such as double-checking your work, creating templates for consistency, and asking for clarification when needed. Highlight the importance of detail-oriented work in your role.

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Full-time, remote
DATE POSTED
December 17, 2024

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