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Head of Sales

What we do

Adaptive is a rapidly growing vertical software company of 34 building world class financial tools for real estate and construction. We have raised $26m from Emergence, a16z, and other top funds as well as a collection of angels from companies like Brex, Ramp, Airbase, Square, and Shopify.

Why join us?

Power the local built environment

We serve the small businesses that are building communities across our country. Your favorite local café, the new house on the corner, or the ADUs helping to solve the housing crisis were all built by our customers--those that have lived in their cities for their entire lives and have a true passion for their craft. These are creative, dynamic, skilled individuals who bring neighborhoods to life by conceiving of and constructing environments where people connect and build memories.

Join a world class team

We have built a culture rooted in collaboration and execution - and experience! We have deep backgrounds in finance, technology and construction and a fast-growing customer base. We have the momentum, team, and vision to win in this massive market. We'd love for you to join us.

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Role summary

As Adaptive’s first Head of Sales, you’ll play a pivotal role in driving our revenue growth and scaling our sales organization. This is a unique opportunity to join a well-funded, rapidly growing startup with clear product-market fit, and help shape the foundation of our sales team. You’ll work closely with our CEO to design and execute a scalable sales process, refine our go-to-market strategy, and build a high-performing team of Account Executives (AEs) and Business Development Representatives (BDRs).

We’re looking for someone who thrives in early-stage environments, understands the dynamics of high velocity sales, and is excited to roll up their sleeves to lead from the front. You’ll need to balance strategic vision with hands-on execution—closing deals, mentoring team members, and iterating processes to build a revenue engine that scales.

Responsibilities

  • Drive ARR Growth Through a Repeatable, Scalable Sales Process: Develop and implement a repeatable, efficient sales process, optimizing CRM usage, pipeline visibility, and forecast accuracy to create a predictable revenue engine.

  • Recruit and Lead a High-Performing Sales Team: Build, onboard, and mentor a team of AEs and BDRs, equipping them with the tools, training, and processes they need to succeed. Create a collaborative and accountable team culture that drives results.

  • Define and Optimize the Sales Funnel: Establish clear roles and handoffs between BDRs, AEs, and CS to ensure pipeline efficiency, strong lead conversion, and shorter sales cycles.

  • Refine the ICP and GTM Strategy: Continuously assess and refine the ideal customer profile (ICP) to ensure the team is targeting the right market segments with tailored messaging and efficient sales motions.

  • Establish Metrics and Accountability: Set clear KPIs for both AEs and BDRs, tracking metrics like lead conversion rates, win rates, pipeline velocity, and ARR growth. Use data to drive decisions and iterate processes.

  • Collaborate Cross-Functionally: Partner closely with marketing, product, and CS teams to align on lead generation, messaging, and feature development to support sales efforts.

Qualifications

  • Proven Success in Scaling High Velocity SaaS Sales: At least 5 years of experience in B2B SaaS sales, ideally within the SMB space, with a demonstrated track record of scaling ARR from low single digits to double digits.

  • Leadership Experience: Strong ability to recruit, coach, and retain top sales talent, with a proven record of building high-performing teams of AEs and BDRs.

  • Process-Oriented and Data-Driven: Expertise in designing and optimizing sales processes, including CRM setup and pipeline management, with a focus on measurable outcomes and forecast accuracy.

  • Results-Oriented: Demonstrated ability to deliver against ambitious revenue targets while maintaining a scalable and efficient sales process.

  • Customer-Centric Mindset: Deep understanding of customer needs, the buyer’s journey, and strategies to drive lead conversion and customer acquisition.

  • Strong Communicator and Collaborator: Excellent written and verbal communication skills, with the ability to align cross-functional teams and influence stakeholders.

  • High Agency and Adaptability: Thrives in ambiguity, takes ownership of challenges, and balances strategy with hands-on execution in a fast-paced startup environment.


What we offer

  • Opportunity to build the sales foundation for a rapidly growing, well-funded startup with clear product market fit

  • A highly driven, tight-knit, and passionate team

  • Strong cash and equity compensation

Adaptive Glassdoor Company Review
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CEO of Adaptive
Adaptive CEO photo
Jeff Goins
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Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Head of Sales, Adaptive

Adaptive, a dynamic vertical software company in New York, is on the lookout for a seasoned Head of Sales to join our exciting journey. As we build world-class financial tools for the real estate and construction sectors, your role will be pivotal in crafting the foundation of our sales organization. We’re seeking someone who thrives in fast-paced environments and is ready to engage directly with our CEO to design a scalable sales process. As the first Head of Sales at Adaptive, you'll have the unique opportunity to shape strategies, recruit and nurture a talented team of Account Executives and Business Development Representatives, and drive our revenue growth. Your expertise in high-velocity sales will help us optimize our CRM, establish strong sales funnels, and refine our customer targeting. Moreover, you'll be instrumental in creating a collaborative team culture that motivates and delivers results. This role is not just about leading; it’s about being a hands-on leader who connects strategic vision with daily execution. If you’re excited about being an integral part of a well-funded startup, where your contributions will directly impact our growing customer base of passionate builders and creators, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Head of Sales Role at Adaptive
What are the key responsibilities of the Head of Sales at Adaptive?

The Head of Sales at Adaptive will play a crucial role in driving revenue growth by developing a repeatable and scalable sales process. Responsibilities include recruiting and mentoring a high-performing sales team, optimizing the sales funnel, refining the ideal customer profile, setting metrics, and collaborating cross-functionally with marketing and product teams to enhance lead generation and customer acquisition efforts.

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What qualifications are required for the Head of Sales position at Adaptive?

Candidates for the Head of Sales position at Adaptive should possess a minimum of 5 years of B2B SaaS sales experience, preferably in the SMB sector. Strong leadership skills, a process-oriented mindset, and a proven record of scaling ARR are essential. Additionally, strong communication skills and adaptability in a fast-paced startup environment are critical for success.

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How does the Head of Sales contribute to the team culture at Adaptive?

The Head of Sales at Adaptive plays a vital role in cultivating a collaborative and accountable team culture. This involves mentoring sales personnel, establishing performance metrics, and fostering an environment that encourages team members to achieve their best. This leadership will also set the tone for teamwork and collaboration across various departments within the company.

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What growth opportunities are available for the Head of Sales at Adaptive?

As the Head of Sales, you will have a significant opportunity to shape the sales foundation of a rapidly growing startup. With a direct impact on revenue and strategy, the role positions you for potential promotions within the organization as Adaptive continues to scale. The exposure to various facets of the business can also lead to broader leadership opportunities in the future.

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What is the company culture like at Adaptive for the Head of Sales role?

At Adaptive, the culture is rooted in collaboration, execution, and passion for building communities through the construction sector. The Head of Sales will join a driven and tight-knit team focused on innovation and delivering results while also being supported by a strong company mission to empower local businesses.

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Common Interview Questions for Head of Sales
Can you describe your experience with scaling sales teams in a startup environment?

When answering this question, highlight previous roles where you successfully built or scaled sales teams. Focus on challenges faced, how you overcame them, and specific growth metrics achieved during your tenure.

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How do you design a sales process that is both scalable and repeatable?

Discuss your approach to identifying key stages in the sales process, utilizing data-driven insights, and implementing CRM tools to enhance visibility and efficiency. Provide examples from past experiences for context.

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What metrics do you consider most essential for measuring sales performance?

Focus on both quantitative and qualitative metrics: lead conversion rates, ARR growth, win rates, and pipeline velocity. Emphasize how these metrics can inform decision-making and process improvement.

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How would you ensure alignment between the sales and marketing teams?

Talk about your strategies for fostering collaboration between sales and marketing, such as creating shared goals, holding regular sync meetings, and utilizing feedback loops to enhance messaging and outreach.

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What strategies do you use to retain top sales talent?

Explain how you promote a positive team culture, provide opportunities for professional development, and recognize individual and team achievements. Detail specific initiatives you’ve implemented in previous roles.

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How do you approach defining the ideal customer profile (ICP)?

Describe your process for analyzing existing customer data, market research, and sales trends to refine the ICP. Mention the importance of continuous assessment in optimizing targeting efforts.

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Can you share an example of a successful go-to-market strategy you developed?

Provide a specific example that outlines your thought process in market analysis, customer segmentation, and messaging tactics. Highlight measurable outcomes resulting from the strategy implemented.

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How do you encourage accountability among your sales team?

Discuss how establishing clear KPIs, regular performance reviews, and fostering open communication can drive accountability. Share specific tactics that you’ve found effective in your past experiences.

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What do you consider the best practices for effective pipeline management?

Emphasize the importance of maintaining visibility, regular updates, and data-driven insights to enhance pipeline management. Share strategies that have worked well in your previous roles.

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How do you handle underperforming team members?

Explain your approach to identifying issues, providing support through one-on-one coaching, and setting clear improvement goals. Share any success stories of individuals you’ve helped turn around.

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To strive to be the very best in all aspects of business, relationships, and quality.

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Full-time, on-site
DATE POSTED
December 5, 2024

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