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Account Executive West (Public Safety)

Mark43 is approved to hire in Canada, the UK, and 40 U.S states, including AL, AZ, CA-excluding San Francisco, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, and WI. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. 

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We’re a SaaS company catering to public safety agencies. We build powerful, scalable, and elegant software that sets a new standard for the tools our first responders and government agencies rely on. Our users are diverse, and we are therefore committed to fostering diversity of thought and experience within our team.

Mark43 is excited to expand our sales team with a focus on our newest product offering, Insights. This innovative data and analytics product enables public safety agencies to leverage data for actionable decision-making and enhanced operational efficiency. As an Account Executive, you will play a critical role in bringing this groundbreaking solution to public safety agencies around the country.

We’re seeking a proactive and strategic professional with a deep passion for delivering value to customers through data-driven SaaS solutions. You will manage the full sales lifecycle, cultivate new business opportunities, and build strong relationships with key stakeholders to expand Mark43’s key product offerings.

 

What You Can Expect to Work On

  • Drive adoption of Mark43’s Insights product through targeted sales demos, data-driven storytelling, and relationship building.
  • Gain a deep understanding of the Insights product, its unique value proposition, and how it addresses agencies' challenges around data management and decision-making.
  • Lead customers through the sales cycle, from initial discovery to closing, with a strong focus on navigating the complexities of government procurement processes.
  • Build and maintain a pipeline of prospects by identifying new opportunities within our existing markets, developing relationships with key decision-makers, and leveraging government contracting vehicles.
  • Travel as needed to customer sites, industry events, and trade shows to network and demonstrate Insights' capabilities.
  • Collaborate closely with Product, Marketing, and Customer Success teams to refine sales strategies and incorporate customer feedback into future product iterations.
  • Maintain meticulous records of sales activity and pipeline development in CRM tools like Salesforce.
  • Continuously evaluate and refine your sales approach, focusing on process improvement, effective use of technology, and feedback integration.

 

What We Expect From You

  • 8-10 years of experience in enterprise SaaS sales, with a strong track record of working with government customers.
  • Minimum of 5 years of experience selling data-centric or analytics solutions, ideally to government agencies.
  • Passion for supporting government agencies in optimizing their decision-making processes through advanced technology.
  • Proven ability to build and maintain relationships with senior executives and technical teams.
  • Familiarity with government procurement processes, including GSA Schedules and other contracting vehicles.
  • Exceptional communication and presentation skills, with the ability to translate complex technical concepts into clear, compelling value propositions.
  • Proficiency in managing sales activities through CRM tools and leveraging data to track and drive performance.
  • An entrepreneurial mindset, thriving in a fast-paced, early-stage environment.
  • Demonstrated success in meeting or exceeding quotas and developing high-performing sales strategies.

 

What You Can Expect From Us

  • The opportunity to be a key player in launching a transformative product that leverages the power of data for better decision-making.
  • Collaboration with cross-functional teams, including Product, Engineering, and Customer Success, to shape the future of Mark43’s Insights offering.
  • A supportive, mission-driven environment that values your expertise and fosters professional growth.
  • Building mission-critical and socially responsible software to enable government agencies and first responders to serve their communities more effectively.
  • A team that values collaboration, integrity, and the pursuit of excellence.

Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
 

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What You Should Know About Account Executive West (Public Safety), Mark43

Join our team at Mark43 as an Account Executive West (Public Safety) and play a pivotal role in enhancing public safety through innovative technology. We are a SaaS company committed to revolutionizing the tools that public safety agencies rely on. With our cutting-edge product, Insights, you will empower agencies to maximize their data for smarter decision-making and improved efficiency. This exciting remote position welcomes applicants from Canada, the UK, and numerous U.S states. As an Account Executive, you will take ownership of the full sales lifecycle, engaging with key stakeholders, conducting targeted sales demonstrations, and navigating the complexities of government procurement processes. Your expertise will help grow Mark43's impact as you build strong relationships and drive the adoption of our groundbreaking Insights product. If you have a passion for leveraging data to benefit public safety and possess 8-10 years of experience in enterprise SaaS sales, particularly with government clients, we would love to hear from you. Be part of a mission-driven environment that values diversity and collaboration while you help shape the future of our product offerings at Mark43.

Frequently Asked Questions (FAQs) for Account Executive West (Public Safety) Role at Mark43
What are the main responsibilities of the Account Executive West (Public Safety) at Mark43?

As an Account Executive West (Public Safety) at Mark43, your main responsibilities will include driving the adoption of the Insights product, managing the complete sales cycle, cultivating new business opportunities, and maintaining relationships with key stakeholders, especially within government agencies. You will also collaborate with product, marketing, and customer success teams while leveraging CRM tools to keep track of sales activity.

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What qualifications are needed for the Account Executive West (Public Safety) position at Mark43?

To qualify for the Account Executive West (Public Safety) role at Mark43, you should have 8-10 years of experience in enterprise SaaS sales, with a minimum of 5 years selling data-centric or analytics solutions to government customers. Exceptional communication skills, an understanding of government procurement processes, and a passion for technology in public safety are essential.

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What does the sales cycle look like for the Account Executive West (Public Safety) at Mark43?

The sales cycle for an Account Executive West (Public Safety) at Mark43 involves initial customer discovery, conducting targeted sales demos, and guiding clients through decision-making and the complexities of government procurement processes. You'll work closely with various stakeholders to ensure a smooth transition and successful adoption of the Insights product.

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How can a successful Account Executive West (Public Safety) help Mark43's mission?

A successful Account Executive West (Public Safety) at Mark43 can directly contribute to the mission of empowering agencies by effectively communicating the unique value propositions of the Insights product, fostering relationships with decision-makers, and ensuring public safety agencies can harness their data to improve operational efficiency.

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What is the company culture like for the Account Executive role at Mark43?

The company culture at Mark43 for the Account Executive role is mission-driven, supportive, and collaborative. We value diversity of thought and experience, encouraging everyone to contribute their insights while fostering professional growth within a fast-paced, innovative environment focused on creating meaningful solutions for public safety.

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Common Interview Questions for Account Executive West (Public Safety)
What strategies would you use to drive the adoption of the Insights product?

To drive adoption of the Insights product, I would leverage targeted sales demonstrations, utilize data-driven storytelling to highlight success cases, and build strong relationships with key decision-makers in public safety agencies. Tailoring my approach to each agency's unique needs would be crucial in showcasing how Insights can optimize their operational efficiency.

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How do you manage the complexities of government procurement processes?

Managing the complexities of government procurement processes requires in-depth knowledge of the systems in place, strong relationship-building with procurement officials, and a structured approach to navigating proposals and contracts. I rely on my experience and keen understanding of compliance to ensure smoother transactions.

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Can you describe your experience selling to government customers?

My experience selling to government customers has involved understanding the specific needs and challenges they face, particularly in public safety. I've built long-lasting relationships and consistently exceeded sales quotas through solution-oriented strategies that resonate with government priorities.

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What’s your approach to building a pipeline of prospects?

I build a pipeline of prospects by identifying potential agencies through market research, attending industry events, and leveraging existing network connections. Maintaining regular follow-ups and nurturing these relationships ensures a robust lead pipeline.

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How do you leverage CRM tools to manage your sales process?

I utilize CRM tools to track customer interactions, manage sales activities, and analyze data to refine my sales strategies. Keeping organized records helps in ensuring timely follow-ups and evaluating the sales pipeline effectively.

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What techniques do you use for effective data-driven storytelling?

For effective data-driven storytelling, I focus on presenting clear, relevant data that illustrates benefits and outcomes. I tailor narratives to address specific pain points of the audience, thereby making the information accessible and compelling.

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How do you ensure that you're meeting or exceeding your sales quotas?

I ensure I'm meeting or exceeding sales quotas by setting clear, measurable goals, continuous evaluation of my strategies, and prioritizing high-potential leads. Adapting to feedback and learning from each interaction helps me improve overall performance.

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What role does collaboration play in your sales strategy?

Collaboration is key to my sales strategy; working closely with cross-functional teams like marketing and product helps in aligning efforts and incorporating valuable customer feedback into future strategies, ultimately enhancing the sales process.

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How do you handle objections from potential clients?

Handling objections involves active listening and understanding the concerns of potential clients. I respectfully address their objections by providing relevant information and demonstrating how our solutions can alleviate their challenges.

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What excites you about working in public safety technology?

I am passionate about public safety technology because it has the potential to significantly impact communities. Working with agencies to enable better decision-making through data-driven solutions inspires me and fosters a sense of contribution to society.

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The Mark43 mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all.

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DATE POSTED
December 10, 2024

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