Cashier/Sales Associate - Mid-Day/2nd Shift

As a Cashier/Sales Associate at GPM Investments, you will engage customers with exceptional service, handle cash transactions efficiently, maintain a well-stocked sales floor, and help keep the store clean and inviting. You'll also have the opportunity to upsell products and encourage customers to join our loyalty rewards program.

To qualify for the Cashier/Sales Associate position at GPM Investments, you must be at least 18 (or 21 in certain states), capable of working weekends and holidays, have basic math skills, and possess effective communication abilities. Retail experience is a plus, but not essential, as we value a positive attitude and a willingness to learn.

The Cashier/Sales Associate position at GPM Investments typically involves mid-day and closing shifts. Flexibility in scheduling is crucial to accommodate customer needs, especially on weekends and holidays.

GPM Investments is dedicated to its employees, offering a range of benefits for Cashier/Sales Associates. These include paid time off, a 401(k) retirement savings plan with a 6% employer match, and weekly pay, contributing to a supportive work environment.

At GPM Investments, we strongly believe in promoting from within. As a Cashier/Sales Associate, you’ll have opportunities to grow your career through training and development programs, aiming to help you achieve your professional goals and reach higher positions within the company.

To tackle a difficult customer, remain calm and attentive. Listen carefully to their concerns, empathize with their situation, and seek to resolve the issue while maintaining a friendly demeanor, reflecting the values of GPM Investments in customer service.

Share a specific experience where your actions directly benefited a customer's experience, highlighting how your friendly approach helped resolve their needs or concerns.

Discuss your approach to upselling, mentioning techniques such as understanding customer needs, suggesting complementary products, and using genuine enthusiasm to create a positive shopping experience.

Explain your methods for prioritizing responsibilities, such as focusing on urgent customer needs first, efficiently managing your time, and collaborating with teammates to ensure all tasks are completed smoothly.

Express your admiration for GPM Investments' commitment to community and customer service, and how you resonate with their values and goals, making you excited to contribute to the team.

Mention aspects like cleanliness, friendly staff interactions, well-stocked shelves, and an engaging store layout, emphasizing how these contribute to a positive customer experience.

Highlight your attention to detail and emphasize practices like frequent counts, double-checking transactions, and following established procedures to ensure cash handling accuracy.

Discuss the importance of teamwork and your willingness to take responsibility for ensuring both the inside and outside of the store remain clean and welcoming for all customers.

Detail your approach to effective multi-tasking, such as staying organized, maintaining focus, and remaining adaptable to shifting priorities while providing excellent customer service.

Research typical salaries for similar positions and state your expectations confidently, indicating your flexibility and understanding of GPM Investments' pay structure.