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Camera Surveillance Operator

Adriana's Insurance Services is the fastest growing and best performing bilingual insurance agency in the United States. With over 30 years of experience and more than 40 Offices in Southern California, our company has a career opportunity for everyone who is looking to grow.   

We are seeking a detail-oriented Camera Surveillance Operator to join our team in Irvine. In this role, you will monitor live and recorded camera feeds, document activity, and help maintain a safe and secure environment for our company. If you have a keen eye for detail, thrive under pressure, and are tech-savvy, this position offers a dynamic opportunity to support our security efforts. 

Key Responsibilities: 

  • Monitor live and recorded camera feeds to detect and report unusual activity. 
  • Maintain situational awareness and promptly escalate any incidents to management or law enforcement as needed. 
  • Conduct regular system checks to ensure all cameras and surveillance equipment are functioning properly. 
  • Document daily activities, incidents, and maintenance logs accurately. 
  • Assist with reviewing recorded footage to investigate specific incidents or claims. 
  • Coordinate with the management to ensure company property and personnel are protected at all times. 
  • Adhere to all privacy and confidentiality guidelines when handling sensitive information. 
  • High school diploma or GED; additional certification in security or surveillance is a plus. 
  • Previous experience in camera surveillance, security monitoring, or a related role highly preferred. 
  • Strong attention to detail and the ability to focus for extended periods. 
  • Proficiency with surveillance software and basic computer skills. 
  • Excellent written and verbal communication skills. 
  • Ability to handle high-pressure situations calmly and effectively. 
  • Must be reliable, punctual, and able to work flexible hours, including nights and weekends if needed. 
  • Paid training 
  • Career advancement opportunities 
  • Health, Dental, Vision and Life Insurance 
  • 401k Plan 
  • Paid vacation 
  • Employee discount on our services: Car Insurance, Life Insurance, Traffic School, DMV, and Immigration Services 
  • Competitive salary and benefits package. 
  • Opportunities for professional development and growth. 
  • A supportive and inclusive workplace culture. 
  • The chance to make a meaningful impact on people's lives. 

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Camera Surveillance Operator, Adriana's Insurance

Join Adriana's Insurance Services as a Camera Surveillance Operator and become an integral part of our team in Irvine! We take pride in being the fastest-growing bilingual insurance agency, dedicated to maintaining a safe environment for our employees and clients for over 30 years. In this dynamic role, you'll monitor live and recorded camera feeds, ensuring that any unusual activity is promptly reported. Your keen attention to detail will be crucial as you conduct regular system checks and meticulously document daily activities and incidents. You'll also assist in reviewing footage for specific investigations and collaborate with management to keep both personnel and property secure. If you thrive under pressure and enjoy working with technology, this position is ideal for you. Our supportive culture fosters career advancement opportunities and professional growth, making it a great place to kick-start or advance your career in security monitoring. Plus, enjoy a range of benefits including health insurance, a 401k plan, paid vacation, and discounts on our services. Join us at Adriana's Insurance Services, where you can make a meaningful impact on people’s lives every day!

Frequently Asked Questions (FAQs) for Camera Surveillance Operator Role at Adriana's Insurance
What are the primary responsibilities of a Camera Surveillance Operator at Adriana's Insurance Services?

As a Camera Surveillance Operator at Adriana's Insurance Services, your primary responsibilities include monitoring both live and recorded camera feeds to detect and report any unusual activities. You'll be expected to maintain situational awareness, conduct regular system checks of surveillance equipment, and document incidents accurately. Additionally, you'll assist with reviewing footage during investigations and need to coordinate with management to ensure the ongoing protection of company property and personnel.

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What are the qualifications needed for the Camera Surveillance Operator role at Adriana's Insurance Services?

To qualify for the Camera Surveillance Operator position at Adriana's Insurance Services, applicants must have at least a high school diploma or GED, although additional certifications in security or surveillance are advantageous. A background in camera surveillance, security monitoring, or a similar role is preferred. Key skills include strong attention to detail, proficiency in surveillance software, and excellent communication skills. Candidates should also be able to handle high-pressure situations effectively.

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What kind of training does Adriana's Insurance Services provide for new Camera Surveillance Operators?

Adriana's Insurance Services offers paid training for new Camera Surveillance Operators, where you'll learn the ropes of monitoring surveillance systems, documenting activities, and adhering to company protocols. The training is designed to ensure that you are well-equipped to handle the responsibilities of this important role and contribute to maintaining safety within the organization.

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What opportunities for career advancement exist for Camera Surveillance Operators at Adriana's Insurance Services?

Career advancement opportunities at Adriana's Insurance Services for Camera Surveillance Operators are plentiful. As you gain experience and demonstrate your skills, you can explore various pathways within the company, including promotions to supervisory roles or specialized positions in security management. The supportive culture at Adriana's ensures that employees have the resources and encouragement needed to grow their careers.

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What benefits can Camera Surveillance Operators expect at Adriana's Insurance Services?

Camera Surveillance Operators at Adriana's Insurance Services enjoy a competitive benefits package that includes health, dental, vision, and life insurance, as well as a 401k plan with contributions. Employees also benefit from paid vacation, employee discounts on services such as car insurance and traffic school, and the opportunity for professional development, making it an attractive choice for job seekers.

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Common Interview Questions for Camera Surveillance Operator
What made you interested in the Camera Surveillance Operator position?

It's essential to express your passion for security and protecting people. Share any relevant experiences that ignited your interest in surveillance and highlight how you can contribute to creating a safer environment at Adriana's Insurance Services.

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How do you handle stressful situations while monitoring camera feeds?

Discuss your strategies for staying calm and focused under pressure. You might explain how practicing mindfulness or using systematic checks helps you maintain composure, ensuring you effectively identify and address unusual activities.

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Can you give an example of a time you reported suspicious activity?

Share a specific situation where you observed unusual behavior. Explain how you documented the activity, notified the relevant authorities, and followed up on the incident, emphasizing your attention to detail and commitment to safety.

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How proficient are you with surveillance software and technology?

Be honest about your experience with surveillance software. Highlight any specific systems you have used and demonstrate your eagerness to learn new technologies if needed, showing you are adaptable and tech-savvy.

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What do you think are the key skills for a Camera Surveillance Operator?

Emphasize skills like attention to detail, communication, situational awareness, and calmness under pressure. Illustrate each skill with a brief example of how it applies to monitoring surveillance effectively.

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How do you keep yourself motivated during long periods of monitoring?

Talk about strategies you use to remain engaged, such as taking brief breaks, rotating responsibilities if possible, and setting small goals to maintain focus. Mention any techniques you use to ensure alertness and productivity.

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What steps would you take to investigate an incident captured on surveillance footage?

Outline a structured approach to incident investigation, including reviewing footage, documenting findings meticulously, and following standard operating procedures to escalate the matter. Emphasize the importance of maintaining confidentiality.

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How do you ensure compliance with privacy and confidentiality guidelines?

Explain your understanding of privacy laws and internal policies. Discuss measures you take to safeguard sensitive information, such as restricted access protocols and data handling best practices.

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What would you do if a camera malfunctions during an incident?

Show your problem-solving skills by outlining steps to troubleshoot the issue, including checking connections and notifying technical support. Emphasize the importance of documenting the incident and any lapses in coverage.

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Why do you believe teamwork is essential in the role of a Camera Surveillance Operator?

Highlight the collaborative aspect of security operations. Discuss how effective communication with team members and management is crucial for quickly addressing incidents and ensuring a cohesive approach to maintaining safety.

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Adriana's Insurance, the largest insurance brokerage with over 30 years of experience in Southern California, has been helping individuals, families and businesses find insurance policies with more savings and no contracts. Adriana's Insurance is ...

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Full-time, on-site
DATE POSTED
December 16, 2024

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