Receptionist - job 2 of 2

About Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.
 

Opportunity at a Glance
Imagine working in a professionally satisfying job where you can make a positive impact on our organization and visitors every day. As our Receptionist, you are the company's front line and first impression. You will professionally and courteously greet visitors and direct them to appropriate employees all while providing exceptional customer service. Our ideal candidate has exemplary people skills, is courteous, detail-oriented, and listens well. You can anticipate someone's needs to provide a superior customer experience. This person will also answer in-person and phone inquiries, effectively screen, and direct phone calls, and provide general information, as warranted. Our ideal candidate will uphold the company culture, mission, and values always while making guests feel welcomed and valued. If this sounds like you, we would like to hear from you. This position is located onsite in Lisle, IL. Hours are Monday – Friday from 7:30am – 4:30pm.

Responsibilities

• Welcomes on-site visitors and determines nature of business, and announces visitors discreetly to appropriate employees via Teams or by phone.

• Presents a professional image for the company.

• Responsible for answering, screening, and directing phone calls to appropriate parties.

• Able to quickly become knowledgeable about the company and its staff to properly direct inquiries.

• Assists with compiling, preparing, and distributing special projects.

• Monitors visitor access and issues security badges/visitor passes.

• Coordinates with building management protocols and updates.

• Assists with projects and tasks to support other administrative assistants.

• Research, collect and create data points for resources.

• Maintains a high level of confidentiality.

• This position will coordinate safety and security initiatives with Enterprise Safety & Security. They will be a member of the emergency response team.

• This position is a designated Campus Security Authority.

• Completes other projects and duties as assigned.

• Performs other duties as assigned

• Complies with all policies and standards

• Bachelor's Degree preferred.
• 5 years experience in customer service, front desk, and clerical duties required.
• Excellent communication, interpersonal, multitasking, customer service, and organizational skills.
• Proficient in MS Office; Experience in MS Teams preferred.
• Prior receptionist/concierge/hospitality experience preferred.
• Ability to learn proprietary software systems on the job will be required.

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.15 and $27.36. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
  
   

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation