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Senior Manager, Communications

Company Description

About Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.
 

Job Description

Opportunity at a Glance


This position is responsible for providing strategic communications counsel for institutional communications to enhance consistency, strategic approach, and alignment of messaging for Walden University, an Adtalem Global Education institution, in support of our strategic growth objectives. Provides strategic communications counsel for institution communications and cascades gold-tier communications information to ensure consistency of messaging and equip institutions with Adtalem highlights for need-to-know colleagues. Additionally, this person will foster engagement and build affinity among key stakeholders while capturing and conveying the unique student experience, the brand identity, and our organization’s commitment to diversity, inclusivity, and educational justice. As a member of the Global Communications and Corporate Affairs team supporting Walden University, this position will ensure the quality of communications with stakeholders through storytelling opportunities that enhance the Walden brand.  

 

Essential Duties and Responsibilities 

  •  Manages and provides input into a comprehensive communications strategy to reinforce image and reputation with students, colleagues, and alumni. 
  • Provides communications counsel and oversight of institution employee and student communications to ensure consistency of messaging and alignment with defined business objectives.  
  • Develops and deploys all colleague and student communications plans and messaging. 
  • Supports high-profile, high-sensitivity communications for institutional senior leadership as needed. 
  • Maintains quality standards for all publications and communications. 
  • Identify and develop opportunities for content generation  
  • Conducts ongoing and annual assessments of communications effectiveness at the institution level as it relates to brand reputation, awareness and achieving communications goals.  

Qualifications

  • Bachelor’s degree in journalism, communications, public relations or related field 
  • Minimum 10+ years of experience in corporate communications, public relations, strategic planning, branding or related field 
  • Demonstrated experience leading and developing in-house internal communications, PR agency experience in addition a plus 
  • Experience working with various levels of management 
  • Ability to communicate effectively with a wide variety of audiences and constituencies 
  • Strategic thinker with experience formulating multi-faceted communications plans, recommending optimal channel usage, timing and cadence of communications and gaining buy-in from functional area leads and project stakeholders. 
  • Mastery of communications in an educational environment (or similar) and using communication to influence change within an organization 
  • Expertise in managing multiple initiatives simultaneously; ability to collaborate with a variety of colleagues across Adtalem and its institutions.  
  • Must possess exceptional business writing, editing, training, communication, organizational and presentation skills. 

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $80336.75 and $140851.54. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • Participation in Adtalem’s Flexible Time Off (FTO) Policy
  • 12 Paid Holidays

    For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

    You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

 

 

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

 

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CEO of Adtalem Global Education
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Stephen Beard
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Average salary estimate

$110594.145 / YEARLY (est.)
min
max
$80336.75K
$140851.54K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Communications, Adtalem Global Education

Join Adtalem Global Education as a Senior Manager, Communications, where you'll play a pivotal role in shaping the voice and presence of Walden University! This is more than just a job; it's an opportunity to make a real impact in the realm of education and healthcare. In this dynamic role, you'll be responsible for developing and executing a comprehensive communications strategy that not only reinforces our image and reputation but also engages with our diverse community of students and colleagues. You'll collaborate with various management levels to ensure that our messaging aligns perfectly with our strategic growth objectives. Your expertise in storytelling will be essential for capturing the unique experiences of our students and showcasing our commitment to diversity, inclusivity, and educational justice. As a member of the Global Communications and Corporate Affairs team, you will oversee high-profile communications, maintain quality standards, and assess our communication effectiveness regularly. This job is designed for someone who thrives in a collaborative environment and possesses exceptional strategic thinking skills. With over 10 years of experience in corporate communications or a related field, you’ll leverage your skills to influence change and foster engagement among our key stakeholders. Come be a part of something bigger, where your work will not only inform but inspire. Gain the satisfaction of educating and empowering those who are ready to change the world, all while enjoying a hybrid work model that accommodates both in-office collaboration and remote flexibility.

Frequently Asked Questions (FAQs) for Senior Manager, Communications Role at Adtalem Global Education
What responsibilities does a Senior Manager, Communications at Adtalem Global Education have?

The Senior Manager, Communications at Adtalem Global Education is tasked with crafting and managing a comprehensive communications strategy that enhances the image and reputation of Walden University. This includes providing strategic counsel on communications to ensure message consistency, overseeing internal communications, and developing plans to engage with key stakeholders effectively.

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What qualifications are needed for the Senior Manager, Communications position at Adtalem?

Candidates for the Senior Manager, Communications role at Adtalem Global Education should have at least a bachelor's degree in journalism, communications, or a related field, along with 10 or more years of experience in corporate communications or public relations. The role requires exceptional writing and presentation skills and experience in strategic planning and branding.

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How does the Senior Manager, Communications contribute to Adtalem's branding efforts?

In the Senior Manager, Communications role, you'll significantly contribute to Adtalem's branding by implementing communication strategies that enhance brand reputation across multiple platforms, ensuring the unique student experience is highlighted while aligning communications with broader institutional objectives and enhancing overall visibility.

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What type of work environment can a Senior Manager, Communications expect at Adtalem Global Education?

The Senior Manager, Communications at Adtalem can look forward to a hybrid work model, allowing for three in-office days and two remote days each week. Starting in 2025, this will transition to a four-day in-office schedule. This setup is designed to foster creativity and collaboration, creating a supportive environment for personal and professional growth.

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What are the career advancement opportunities for a Senior Manager, Communications at Adtalem?

Adtalem Global Education encourages professional growth, and a Senior Manager, Communications can advance to higher executive roles within communications or other departments, benefiting from Adtalem's focus on leadership development and its commitment to nurturing talent across the organization.

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Common Interview Questions for Senior Manager, Communications
Can you describe your experience with developing strategic communications plans?

When answering this question, focus on specific examples from your career that highlight your strategic thinking and the processes you used to develop and implement communications plans. Discuss how these plans supported business objectives and mention any metrics that demonstrate success.

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How do you ensure messaging consistency across different channels?

To effectively answer this, talk about your approach to setting brand guidelines and how you maintain alignment across various communications channels. Highlight tools or processes you utilize to monitor and assess messaging consistency within organizational communications.

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How have you measured the effectiveness of your communication strategies in the past?

Discuss specific metrics or KPIs you have used to assess the effectiveness of your communication strategies, such as engagement rates, feedback surveys, or brand awareness studies. Provide examples of adjustments you made based on your findings.

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Can you give an example of how you've engaged key stakeholders in communications efforts?

Share a successful experience where you engaged stakeholders effectively, detailing your communication strategy and the methods you employed to ensure their input was valued and their messages were aligned with institutional objectives.

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What strategies do you use to maintain high-quality standards in communications?

Highlight your processes for reviewing and editing communications, including collaboration with other teams or departments. Provide examples of quality control measures you have implemented that resulted in improved outputs.

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Describe your approach to storytelling in communications.

When answering, focus on the elements of storytelling that resonate with audiences. Discuss how you've used narratives to convey key messages and enhance brand identity, and why you believe storytelling is vital in educational communications.

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How do you prioritize multiple initiatives when managing communications?

Explain your time management and organizational skills. Discuss strategies you use, such as prioritization frameworks or tools that help you keep track of ongoing communications projects and ensure timely delivery.

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What role does diversity and inclusivity play in your communications strategy?

Emphasize your understanding of the importance of diversity and inclusivity in communications. Share examples of how you've integrated these values into your messaging and strategies to ensure all voices are represented.

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How do you adapt communications to different audiences?

Talk about your ability to tailor messages for diverse audiences. Provide specifics on how you adjust language, tone, and medium based on the audience's needs and backgrounds to maximize engagement.

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What motivates you to work in communications, particularly in an educational environment?

Share your passion for communications and education by discussing how they intersect to create impactful changes in people's lives. Convey your enthusiasm for helping institutions share their mission and values effectively.

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We provide global access to knowledge that transforms lives and enables careers. Adtalem Global Education is focused on a path to become the leading provider of professional talent to the healthcare industry. We are committed to serving student...

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Full-time, hybrid
DATE POSTED
January 7, 2025

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