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Account Specialist TikTok

Adtucon è una società benefit all'avanguardia nel settore tech e digitale, con sede a Caserta. Un forte impegno verso l'innovazione e una solida responsabilità ambientale, sociale e civile: questi sono i valori che guidano ogni scelta e attività del nostro gruppo.

Le nostre business units e aziende si specializzano nella gestione media e performance advertising, ricerca e sviluppo di soluzioni e-commerce avanzate, e produzione di abbigliamento just in time e made to order.

Per portare avanti la nostra missione, siamo alla ricerca di un/a Account Specialist TikTok che si unisca al nostro team.

DI COSA CI PIACEREBBE TI PRENDESSI CURA

  • Analizzare e comprendere le esigenze dei clienti;

  • Formulare offerte commerciali in collaborazione con il team marketing;

  • Gestire l'intero ciclo di vendita, dal primo contatto fino alla consegna del servizio, per tutti i nostri servizi;

  • Assicurare il follow-up sul fatturato derivante dalla manutenzione annuale;

  • Mirare alla massima soddisfazione del cliente e fornire un servizio clienti di qualità;

  • Condurre il follow-up commerciale, comprendendo la gestione del retroplanning, reporting e relazioni con i clienti;

  • Condividere con il team di vendita le informazioni sugli sviluppi di mercato e sull'andamento dei clienti assegnati.

COSA VORREMMO PORTASSI CON TE

  • Esperienza nel ruolo di almeno 4 anni;

  • Costituiscono requisiti fondamentali aver gestito pacchetti clienti e la conoscenza del paid advertising;

  • Conoscenza del comparto tecnico META ,Google e TikTok (Business manager, MCC);

  • Conoscenza dei tools di riferimento (Ads power, Google analytic, Pixel, Meta business manager);

  • Conoscenza dei principali software CRM e di office automation;

  • Conoscenza avanzata della lingua inglese;

  • Empatia, ottime capacità relazionali, comunicative, organizzative e di leadership, con forte attitudine al problem solving.

NICE TO HAVE

  • Precedente esperienza lavorativa all’estero;

  • Precedente esperienza in people e/o large scale project management.

COSA VORREMMO OFFRIRTI

  • Unisciti a un team innovativo in una fase di crescita estremamente stimolante: entra a far parte di una success story tutta made in Italy;

  • Possibilità di crescere rapidamente nel tuo ruolo e oltre, tramite un programma di career progression;

  • Indipendenza e piena autonomia nel plasmare il tuo lavoro come preferisci e nel proporre cambiamenti e miglioramenti;

  • Contratto di lavoro CCNL Commercio, TD 1 anno, con possibilità di rinnovo a TI;

  • Hybrid Work Setup

  • Ufficio spazioso nel cuore di Caserta

  • Team Events & Office Snacks.


D,E&I STATEMENT

At Adtucon, we celebrate diversity and view it as an opportunity for growth and enrichment. In our organisation, we promote uniqueness and individuality, and we do not discriminate on the basis of disability, neurodiversity, gender identity, biological sex, sexual orientation, marital status, parental status (including pregnancy), age, ethnicity, origin, religion, political ideology, or other characteristics. Our selection processes are based on professional experience, attitude, and the talent of each candidate.

ESG  STATEMENT

We are committed to minimising our environmental impact and promoting positive social change. Through the use of recycled, recyclable, and compostable packaging, and monitoring our emissions, waste, and energy consumption, we strive to minimise our footprint. At the same time, we partner with local, national, and international social organisations to create events, collaborations, and charitable initiatives that truly make a difference in our communities and beyond.

Find out more on our career page.

By applying to this job at this company, you're agreeing to the candidate data privacy policy published on the website of the company.

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What You Should Know About Account Specialist TikTok, Adtucon

Are you a social media enthusiast with a knack for client relations? Join Adtucon as an Account Specialist TikTok! In this pioneering tech and digital company based in Caserta, we are driven by innovation and a commitment to social and environmental responsibility. As an Account Specialist, you’ll dive deep into understanding our clients’ needs and collaborate with our marketing team to formulate compelling business offers. You’ll manage the entire sales cycle, from the initial contact to service delivery while ensuring we maintain high customer satisfaction. Your expertise in paid advertising, especially on TikTok, META, and Google, will be crucial as you handle client packages and navigate through tools like Ads Power and Google Analytics. Working closely with our sales team, you will share vital information on market developments and assigned clients' performance to help drive our success forward. We welcome professionals with at least 4 years of experience, great communication skills, and an innovative spirit. At Adtucon, we offer a vibrant work culture with opportunities for quick advancement in your career, autonomy in your work, and a hybrid setup for better work-life balance. Plus, we value diversity and are committed to making a positive impact on our environment and community. If you're ready to join a success story made in Italy, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Account Specialist TikTok Role at Adtucon
What responsibilities will an Account Specialist TikTok at Adtucon have?

As an Account Specialist TikTok at Adtucon, you'll take on a variety of responsibilities that include analyzing client needs, managing the entire sales cycle, and ensuring top-notch customer satisfaction. Your role will involve formulating business offers alongside the marketing team and following up on revenue generated from annual maintenance. You'll also provide valuable insights to the sales team regarding market developments.

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What qualifications are needed for the Account Specialist TikTok position at Adtucon?

To be considered for the Account Specialist TikTok role at Adtucon, you should have at least 4 years of experience in a similar role, expertise in handling client packages, and knowledge of paid advertising. Experience with platforms such as TikTok, META, and Google, as well as familiarity with software like Google Analytics, is essential.

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How is the work culture at Adtucon for the Account Specialist TikTok?

At Adtucon, the work culture is innovative and supportive. As an Account Specialist TikTok, you'll enjoy independence and autonomy in your role, aimed at fostering a collaborative and growth-oriented environment where your ideas and initiatives can flourish.

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What are the opportunities for career growth for an Account Specialist TikTok at Adtucon?

At Adtucon, there are excellent opportunities for career progression for an Account Specialist TikTok. The company prioritizes personal development and offers structured career paths that can lead to advanced roles within the organization as you grow your expertise and contributions.

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Is experience abroad a plus for the Account Specialist TikTok role at Adtucon?

Yes! Previous work experience abroad is considered a nice-to-have for candidates applying for the Account Specialist TikTok role at Adtucon. Such experience can enhance your understanding of diverse markets and broaden your problem-solving capabilities.

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What type of work setup can the Account Specialist TikTok expect at Adtucon?

As an Account Specialist TikTok at Adtucon, you can look forward to a hybrid work setup. This arrangement provides flexibility, allowing you to balance your work both in the office and remotely, catering to various work styles and preferences.

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What values does Adtucon promote in the workplace for the Account Specialist TikTok?

Adtucon champions diversity, equity, and inclusion, creating an environment that celebrates individuality. As an Account Specialist TikTok, you'll be part of a workplace committed to minimizing environmental impact and fostering community engagement, aligning with ethical business practices.

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Common Interview Questions for Account Specialist TikTok
Can you describe your experience with managing client relationships as an Account Specialist?

When asked about your experience with client relationships, highlight your ability to understand client needs and how you've successfully managed expectations. Discuss specific examples where you improved a client relationship through communication or problem resolution.

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What strategies would you use to ensure a high rate of customer satisfaction?

In response to strategies for customer satisfaction, talk about your approach to active listening and follow-up. Mention tools or processes you’ve implemented in previous roles to keep clients informed and engaged throughout the service cycle.

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How do you stay updated on trends in social media advertising?

To answer this question, describe your dedication to continuous learning. Mention specific resources such as industry publications, webinars, or professional networks where you actively seek out the latest trends, particularly in platforms like TikTok.

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What experience do you have with using advertising tools on platforms like TikTok and Google?

When discussing your experience with advertising tools, provide specific examples of campaigns you’ve managed using TikTok ads, Google Analytics, and associated tools. Highlight the results achieved and any metric improvements you can quantify.

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How do you collaborate with marketing teams to create campaigns?

In your response, focus on your collaborative skills. Detail how you initiate discussions with the marketing team, share client insights, and co-develop campaigns tailored to client goals while ensuring alignment with overall marketing strategy.

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Can you share an example of how you resolved a difficult situation with a client?

When answering this question, use the STAR method (Situation, Task, Action, Result) to outline a specific example where you faced a challenge with a client, how you approached the situation, and what the positive outcome was.

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What are your thoughts on the importance of data analysis in managing client accounts?

Discuss the critical role of data analysis in your work as an Account Specialist. Emphasize how analyzing performance metrics leads to informed decisions and enhances campaign effectiveness, ultimately promoting client satisfaction.

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How would you prioritize your tasks when managing multiple client accounts?

To answer, describe your organizational skills and tools you utilize for managing time and tasks effectively. Stress the importance of setting priorities based on deadlines and the needs of each client.

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What do you understand about Adtucon’s values and how do they align with your professional ethos?

When discussing Adtucon's values, show that you’ve done your research. Explain how their commitment to innovation, social responsibility, and diversity resonates with your personal and professional values.

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Why are you interested in the Account Specialist TikTok role at Adtucon?

In your response, articulate your passion for social media and how it drives your interest in the Account Specialist role at Adtucon. Connect your personal career goals with what you know about the company's mission and the impact you hope to make.

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DATE POSTED
November 24, 2024

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