Job details

Retail Parts Pro Store 9496

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Job Description

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

What is a Retail Parts Pro?

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education

Certificates, Licenses, Registrations

Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

California Residents click below for Privacy Notice:

https://jobs.advanceautoparts.com/us/en/disclosures

Average salary estimate

$50000 / YEARLY (est.)

min

max

$40000K

$60000K

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What You Should Know About Retail Parts Pro Store 9496, Advance Auto Parts

Join Advance Auto Parts as a Retail Parts Pro at our Store 9496 in Plant City, FL! In this dynamic role, you’ll leverage your expertise in automotive systems and parts knowledge to deliver exceptional service to our DIY customers. You’ll be the go-to person for advanced troubleshooting and project assistance, ensuring each customer leaves feeling satisfied with their experience. Not only will you provide guidance on the right parts, but you’ll also help with battery installations, wiper replacements, and other DIY services. As a key holder, you will manage daily operations, assist in inventory processes, and maintain a clean, welcoming store environment. We’re looking for someone who thrives in a fast-paced setting, loves to communicate, and takes pride in problem-solving. If you’re passionate about cars and enjoy working with people, this full-time position is a fantastic opportunity to grow your career in the automotive industry. With competitive pay and the chance to achieve personal and store sales goals, you’ll enjoy a rewarding role while helping to keep our customers’ vehicles running smoothly. Join us and make a difference for yourself and the community in Plant City! We adhere strictly to equal opportunity employment practices and welcome applicants from all walks of life.

Frequently Asked Questions (FAQs) for Retail Parts Pro Store 9496 Role at Advance Auto Parts

What are the key responsibilities of a Retail Parts Pro at Advance Auto Parts?

As a Retail Parts Pro at Advance Auto Parts, your main responsibilities include providing a GAS2 selling experience to DIY customers, achieving personal and store sales goals, and managing DIY services like battery and wiper installations. Additionally, you will maintain high standards of customer service and store appearance, as well as handle key-holder responsibilities like safety and shift management.