Senior Technical Consultant - Identity and Access Management

As a Senior Technical Consultant - Identity and Access Management at AHEAD, your main responsibilities include leading the implementation of identity solutions using Okta and Microsoft Entra ID, architecting large-scale Active Directory deployments, conducting environment analyses, troubleshooting issues, and developing IAM policies. You'll also assist clients during transitions to Microsoft Entra ID services and perform compliance access reviews. Additionally, mentoring team members and contributing to business development alongside sales specialists are key aspects of this role.

To be considered for the Senior Technical Consultant - Identity and Access Management position at AHEAD, candidates should have 3-5 years of experience in identity and access management, with a deep understanding of platforms like Okta and Microsoft Entra ID. A solid grasp of IAM principles including SSO and MFA, familiarity with IT security standards, and proficiency in scripting languages or SQL are also crucial. Strong analytical, problem-solving, and project management skills will set you apart as a qualified candidate.

A Senior Technical Consultant - Identity and Access Management at AHEAD would engage in a variety of projects such as implementing and managing identity solutions, executing major Active Directory migrations, conducting technical health checks, and developing security compliance reports. You would also be involved in clean-up preparations for clients' Active Directory environments and facilitating tenant setups for Microsoft Entra ID, in addition to creating migration activity plans and ensuring adherence to security policies.

AHEAD actively supports professional development through initiatives like cross-department training and continuous learning opportunities. Senior Technical Consultants - Identity and Access Management have access to sponsorship for certifications and credentials, allowing them to grow their expertise in current technologies and methodologies. Additionally, internal groups like Moving Women AHEAD and RISE AHEAD foster an environment where diverse perspectives can expand professional growth.

At AHEAD, Senior Technical Consultants - Identity and Access Management enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan, paid holidays, and paid time off. The company also provides paid parental and caregiver leave, ensuring employees have the time they need for personal commitments. For detailed benefits, candidates can visit AHEAD's benefits page.

When discussing your experience with Okta and Microsoft Entra ID, focus on specific projects where you implemented or managed identity solutions using these platforms. Highlight any migrations you led and your role in executing tasks that improved clients' security environments. Provide examples of challenges you faced and how you overcame them, showcasing your problem-solving abilities.

In answering this question, outline your systematic approach to troubleshooting. Explain how you analyze the issue, assess resources, and collaborate with team members or clients for information. Highlight the importance of documenting both the issue and the resolution process, as this aids in future similar tasks and enhances team communication.

When developing IAM policies, emphasize your focus on aligning policies with business goals and compliance regulations. Discuss how you gather requirements from various stakeholders, assess risks, and incorporate best practices in IAM. Mention the value of user feedback in refining these policies, and ensure to explain the importance of regular audits for continual improvement.

In your response, stress the importance of comprehensive and clear documentation. Describe practices you follow such as creating detailed records of processes, configurations, and changes made to systems. Emphasize the role of documentation in ensuring compliance, aiding troubleshooting, and serving as a reference for future projects or team members.

Discuss your strategies for maintaining effective communication with clients, such as regular updates through meetings, emails, and reports. Highlight your ability to manage expectations and provide clarity regarding project status or potential issues. Showcase examples where your proactive communication fostered trust and collaboration with clients.

When answering this question, be prepared to provide a detailed example that illustrates your role, the objectives, the challenges faced, and the outcomes achieved. Emphasize your technical expertise, teamwork, and any innovative solutions you proposed that led to the project’s success, ensuring to mention metrics or feedback as proof of efficacy.

Discuss specific projects you’ve worked on involving Azure B2B and B2C integrations. Highlight your understanding of protocols like SAML, OAUTH, or OpenID Connect, and how you successfully implemented them in client environments. Mention any particular challenges you faced during these implementations and how you addressed them.

When discussing how you stay current in IAM trends and technologies, mention specific resources such as industry blogs, webinars, or professional networks you engage with. Highlight any certifications or training you pursue to continuously enhance your skills. Emphasize that being proactive in education is essential to bringing value to your consulting role at AHEAD.

In your answer, illustrate your commitment to mentorship by discussing how you offer guidance through hands-on training, sharing resources, and encouraging junior team members to take on increasing responsibilities. Provide examples where your mentoring led to improved team dynamics or performance, showcasing your role as a supportive and inspiring leader.

Discuss your steps in managing complex user provisioning scenarios, emphasizing a methodical approach to gathering user requirements and configuring solutions. Explain your experience with automation tools to streamline this process and the importance of regular reviews to ensure accuracy in provisioning and de-provisioning, reducing potential security risks.