Account Receivable, Cash Collection Specialist - New York City or EST (remote)

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

About the team:

Our Accounting team based in Paris is recruiting an Account Receivable - Cash Collection Specialist. You'll be the East coast counterpart of an international team of three.

This role can be based hybrid in our NYC office, or remotely from an EST time zone in the United States.

• Handle daily operational activities related to Account Receivable (A/R) and cash-collection for all our legal entities:
• Run and control the invoice interface from billing system to accounting
• Be in charge of the customers payments reconciliation
• Run the revenue recognition
• Manage the aging balance and act on reducing the DSO
• Calculate, control and analyse the doubtful customers
• Participate in managing the processing fees (provide data to the billing team to identify and implement action plans)
• Monitor assigned accounts to identify outstanding debts
• Find and contact customers to inquire about their overdue payments, in close relationship with the sales teams
• Book customers payments
• Run and control the invoice interfaces from the billing system to the accounting
• Analyse and control the data consistency, suggest improvements
• Participate to the monthly, quarterly,  and year-end close, reconciliations and reporting
• Ensure A/R and cash collection policies, procedures and controls are documented and up to date
• Provide VP Accounting, FP&A and CFO with any miscellaneous adhoc requested linked to A/R
• Assist in building a scalable and efficient global accounting and finance function and take a leading role in the improvement of our accounting and financial systems for A/R and cash-collection matters (optimization and exploitation of NetSuite)

• A degree in Accounting or Finance highly preferred
• Proven experience in an Accounts Receivable department and/or cash collection
• Data oriented mindset: Excellent data collection and computing skills with meticulous attention to detail
• Excel capabilities and Google Docs web application skills
• Excellence in dealing and understanding IT systems: an important part of this position is to deal with various IT systems, and be able to identify and fix issues
• Excellent organization skills: ability to plan and organize work so that it is efficient and effective
• Previous experience working with an ERP, ideally Netsuite, is a plus
• French and Spanish communication skills are a plus
• Ability to liaise and collaborate in a multicultural environment

Key traits we look for:

You are coachable, you are resilient, you are solution oriented coming to the table with great ideas, and you find the fun in a good challenge! 

We will invest in you, as you invest in us. We believe that owning your growth and owning your success starts with you, but it's up to us to help provide the platform for learning, growing and building your career!

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together.

People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💵 Competitive salary package & equity

🏨 Medical, dental, and vision insurance is 100% covered

📈 401k plan with company matching!

✈️ Unlimited PTO — take the time you need to come to work feeling great!

⭐️ Wellness, internet, and childcare reimbursements

💚 Generous parental leave policy

DE&I Statement: 

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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