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Marketing Operations Manager

About AirDNA

AirDNA began with a big dream in a balmy California garage in 2015. Since then, the technology startup has grown into the leading provider of data and business intelligence for the billion-dollar travel and vacation rental industry—with offices in Denver and Barcelona. 


Our self-serve MarketMinder platform eliminates guesswork and equips Airbnb hosts with smart and competitive insights needed to succeed in the ever-evolving short-term rental landscape. 


We also arm enterprise clients with customized reports and in-depth dashboards to ensure they can scale and invest strategically. These customers include hundreds of top financial institutions, real estate companies, vacation rental managers, and destination marketing organizations around the world. 


We track the daily performance of over 10 million Airbnb and Vrbo properties across 120,000 global markets. We also collect data from over a million partner properties. This marriage of scraped and source data, enhanced by our proprietary algorithms, makes our solutions the most accurate and comprehensive in the world. 


We’re firm believers that data isn’t the destination; it’s the starting point. The launchpad. The bedrock for any future-forward business.


The AirDNA Team

At AirDNA, we’re a team of data nerds on a mission to empower our customers to smartly grow their businesses. And we're looking for people with a broad range of experiences and perspectives, who are excited by our mission, values, and drive to change the short-term rental market. In short: Life is never boring here. And we genuinely live and breathe our company values: Happy, Hungry and Honest. People who are ready to exemplify these values are especially encouraged to apply. We invite you to apply even if you are unsure about whether you meet every single requirement in this posting. We carefully consider every application, not just those that check off all the boxes.


The Role:

The Marketing Operations Manager ensures that marketing efforts are efficient, data-driven, measurable, and driving revenue growth. You will oversee the infrastructure and scalability of marketing processes, tools, and campaigns. By mastering the HubSpot Marketing platform, optimizing marketing technology, automating workflows, and tracking campaign performance, you will enable strategic insights and operational excellence, driving AirDNA and Uplisting’s growth.


Here's what you'll get to do:
  • Master HubSpot Marketing Operations: Manage and refine the HubSpot CRM architecture, ensure data quality, and troubleshoot issues to support marketing initiatives.
  • Optimize Campaign Performance: Define attribution metrics, analyze trends, and support A/B testing to ensure marketing efforts deliver measurable impact.
  • Deliver Insights Through Data Analysis: Create dashboards, track marketing ROI, and provide actionable insights to guide strategic decisions and resource allocation.
  • Ensure Data Integrity and Governance: Collaborate with cross-functional teams to uphold data consistency and governance across systems.
  • Streamline Marketing Processes: Implement standardized workflows, own UTM infrastructure, and ensure consistent campaign measurement and audience segmentation.
  • Lead Operational Excellence: Manage Google Tag Manager and analytics infrastructure, document processes, and support budget preparation and execution.


Here's what you'll need to be successful:
  • 3+ years of experience in Hubspot - Marketing Hub.
  • Demonstrated expertise in advanced Excel.
  • Full proficiency in English both verbal and written.
  • 3+ years of analytical experience using Google Analytics.
  • Analytical Expertise: Ability to analyze data for trends and opportunities, optimize campaigns, and provide actionable insights.
  • Technical Proficiency: Advanced experience with HubSpot CRM, integrating tools across platforms, and troubleshooting technical issues.
  • Process-Oriented Mindset: Proven success in designing scalable workflows, refining processes, and documenting systems for long-term efficiency.
  • Results-Focused Approach: A track record of driving measurable outcomes such as lead conversions, customer acquisition costs, and marketing ROI.
  • Strong Communication Skills: Ability to collaborate across teams, convey technical information effectively, and present data-driven insights to leadership.


Nice to have:
  • Hands-on experience with tools like Google Tag Manager, Segment, Amplitude, email marketing platforms, and analytics tools.
  • Familiarity with campaign execution best practices, including audience segmentation and lead nurturing.
  • A growth mindset and eagerness to learn in a fast-paced, dynamic environment.


Here's what you can expect from us:
  • Salary range 47,000 - 50,000 EUR annually
  • Indefinite contract
  • Eligible for a 5% annual bonus
  • 62 days per year to work from anywhere!
  • 36 holidays per year
  • Four remote fixed weeks
  • Continuing education stipend
  • 150 EUR to spend with Cobee card available monthly for public transport, daycare, pension plan, restaurants and health insurance
  • Health insurance with Sanitas (Vision + Dental included)
  • Individual growth plan to progress in the role
  • Standard working hours from 11 am to 7 pm
  • A fun and sunny office with big terraces
  • Talented international team and a vibrant work environment
  • Bottom-up management: we listen to your ideas and implement them
  • Team building events
  • Dog friendly office!


Hiring Process:
  • First stage: Interview with the People Team at AirDNA (Online-30min)
  • Second stage: Meet our Senior Director of Growth Marketing (Online-45min)
  • Third stage: Assessment
  • Final stage: Meet our Head of Revenue Operations (45min) + Peers (Online-30min)

  • Ideal start date: Q1 2025


The AirDNA Team

We're a tight-knit group who care about empowering the next generation of shared economy entrepreneurs. Life is never boring here. We're risk takers. We care about each other and lend helping hands all day, every day.


At AirDNA, we believe that a diverse team is a key part of building a great company. If you want to work with us, we want to hear from you. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


AirDNA seeks to attract the best-qualified candidates who support the mission, vision and values of the company and those who respect and promote excellence through diversity. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. The company complies with all applicable state and local laws governing nondiscrimination in employment and prohibits unlawful harassment based on any of the aforementioned protected classes at every location in which the company operates. This applies to all terms, conditions and privileges of employment including but not limited to: hiring, assessments, probation, placement, benefits, promotion, demotion, termination, layoff, recall, transfer, leave of absence, compensation, training and development, social and recreational programs, education assistance and retirement. 

We are committed to making our application process and workplace accessible for individuals with disabilities. Upon request, AirDNA will reasonably accommodate applicants so they can participate in the application process unless doing so would create an undue hardship to AirDNA or a threat to these individuals, others in the workplace or the company as a whole. To request accommodation, please email compliance@airdna.co. Please allow for 24 hours to process your request.


By applying for the above position, you will confirm that you have reviewed and agreed to our Data Privacy Notice for Applicants.

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What You Should Know About Marketing Operations Manager, AirDNA

Are you ready to dive into the thrilling world of data-driven marketing? Join AirDNA as our Marketing Operations Manager in the vibrant city of Barcelona! Since our inception in 2015, we've been on a mission to empower Airbnb hosts and vacation rental managers with insights that drive success in the bustling short-term rental market. As a key player in our team, you’ll have the exciting responsibility of refining our marketing processes, mastering HubSpot, and optimizing campaign performance to fuel our growth. Imagine transforming data into valuable insights that guide strategic decisions across our international clientele. You'll collaborate with cross-functional teams to maintain data integrity, streamline operations, and uncover insights that make a measurable difference. Plus, you’ll have the chance to lead operational excellence initiatives while working in a friendly and inclusive environment that champions innovation! We believe in continuous growth and offer perks like an individual development plan, generous holidays, and even a dog-friendly office. If you have over three years of experience with HubSpot Marketing Hub and a passion for process optimization and analytical prowess, we’d love to see your application. At AirDNA, life is never boring, and we can’t wait for you to join our diverse and talented crew dedicated to revolutionizing the shared economy. So, are you ready to embark on this exciting journey with us?

Frequently Asked Questions (FAQs) for Marketing Operations Manager Role at AirDNA
What are the main responsibilities of a Marketing Operations Manager at AirDNA?

As a Marketing Operations Manager at AirDNA, you’ll be responsible for ensuring our marketing efforts are data-driven and measurable. This includes managing and refining our HubSpot CRM architecture, optimizing campaign performance, analyzing trends, streamlining marketing processes, and delivering actionable insights through data analysis. Your focus will be on driving revenue growth and supporting both operational excellence and strategic decision-making across our marketing initiatives.

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What qualifications are needed for the Marketing Operations Manager position at AirDNA?

To qualify for the Marketing Operations Manager position at AirDNA, you should have over three years of experience with HubSpot Marketing Hub and advanced analytical skills using Google Analytics. Proficiency in advanced Excel and excellent communication skills are essential. A solid understanding of marketing technology and the ability to streamline processes and workflows will also be important to succeed in this role.

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What is the company culture like at AirDNA for a Marketing Operations Manager?

At AirDNA, the company culture is vibrant and inclusive, fostering a sense of teamwork and innovation. We embrace our values of being Happy, Hungry, and Honest, ensuring that all voices are heard. As a Marketing Operations Manager, you’ll find a supportive environment where collaboration across teams is emphasized, and your ideas will truly matter. Plus, enjoy perks like flexible working hours and team-building events in our sunny and dog-friendly office.

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How does the Marketing Operations Manager role contribute to growth at AirDNA?

The Marketing Operations Manager role is critical to AirDNA’s growth as it involves mastering the marketing technology stack and transforming data into insights. By optimizing campaign performance, analyzing marketing efforts, and ensuring effective data governance, you directly influence lead conversions and marketing ROI. This strategic oversight empowers AirDNA to scale effectively and make informed decisions that drive success for our clients and the company.

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What benefits can a Marketing Operations Manager expect at AirDNA?

As a Marketing Operations Manager at AirDNA, you can expect a competitive salary ranging from 47,000 to 50,000 EUR annually, an indefinite contract, a 5% annual bonus, and exceptional flexibility with up to 62 days per year to work from anywhere! Additional benefits include a robust health insurance package, a generous holiday allowance, a continuing education stipend, and a collaborative work environment that champions professional growth.

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Common Interview Questions for Marketing Operations Manager
Can you describe your experience with HubSpot and how it can benefit AirDNA?

Discuss your hands-on experience with HubSpot, focusing on how you’ve managed CRM architecture, data quality, and campaign performance. Highlight specific examples of how your expertise led to improved marketing efforts, such as increased lead generation or optimized workflows, that could similarly benefit AirDNA.

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How do you approach analyzing campaign performance?

When analyzing campaign performance, start by defining attribution metrics and establishing KPIs. Discuss your methods for tracking ROI and the tools you utilize, such as Google Analytics or predefined dashboards. Emphasize your commitment to data-driven decision-making and how you apply findings to optimize future campaigns.

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What strategies do you employ to ensure data integrity and governance?

To ensure data integrity and governance, I implement standardized processes that maintain data consistency across platforms. I collaborate with cross-functional teams to uphold best practices in data entry and management, regularly auditing data for accuracy, and providing training where necessary to ensure every team member understands the importance of clean data.

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Can you explain how you would streamline marketing processes at AirDNA?

Streamlining marketing processes begins with mapping out existing workflows to identify bottlenecks. I would implement standardized workflows through HubSpot and develop clear documentation for each process. I’d also regularly solicit feedback from team members to make iterative improvements.

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Describe a time when you had to troubleshoot a technical issue in a CRM system.

Share a specific example where you diagnosed and resolved a technical issue within a CRM system, detailing your approach. Focus on how you identified the problem, the steps you took to resolve it, and the ultimate impact of your solution on the campaign or overall data management.

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How do you stay updated with the latest marketing technologies?

I regularly engage with industry blogs, attend webinars, and participate in relevant training sessions. Networking with peers and joining communities focused on marketing tech helps me stay informed about emerging trends and tools, enabling me to evaluate which innovations can benefit the marketing efforts at AirDNA.

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What role does data analysis play in your decision-making process?

Data analysis is at the core of my decision-making process. I base my strategies on insights drawn from data trends, using analytical tools to guide my recommendations. I believe that robust data analysis leads to more effective marketing strategies and better resource allocation.

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How do you handle collaboration across different teams?

I foster collaboration by promoting open communication and setting up regular meetings with teams involved in our marketing initiatives. Encouraging cross-functional brainstorming sessions helps ensure everyone’s expertise is leveraged for the best marketing outcomes.

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What is your experience with A/B testing, and how have you used it to drive results?

I use A/B testing as a critical component of campaign optimization. Describe a scenario where you executed A/B tests to improve a particular marketing effort, detailing the variations tested, results obtained, and how you applied those insights to enhance future strategies.

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Why do you want to work at AirDNA as a Marketing Operations Manager?

Articulate your passion for data-driven marketing and your admiration for AirDNA’s commitment to empowering clients in the short-term rental market. Emphasize your alignment with the company’s values and how your skills could contribute to the team’s collective growth and innovation.

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AirDNA turns short-term rental data into strategic, actionable analytics. As the world's leading provider of short-term vacation rental data and analytics, we track the daily performance of over 10 million listings in 120,000 markets globally on A...

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DATE POSTED
January 14, 2025

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