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Director, New Product Risk

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

Responsibilities:

  • Establishing our Global Risk Strategy and Intelligence team reporting directly to the VP, Global Head of Risk

  • Managing the day-to-day Product Requirements Document (PRD) evaluation process for new products as a risk stakeholder, with a focus on enhancing efficiency and ensuring timely evaluations and approvals

  • Developing new policies and strategies as needed for significant product or geographic expansions, collaborating with a cross-functional team spanning the financial partnerships, operations, legal, product, and other relevant departments (i.e. MexPago acquisition)

  • Defining and driving our global risk performance KPI's and ensuring KPI achievement together with a cross functional team including the Risk Operations, Legal, Compliance and Risk Product teams

  • Collating and maintaining all metrics and dashboards to deliver a clear message on the overall state of Airwallex's risk across business lines

  • Establishing and overseeing task forces for special projects, addressing and mitigating risks beyond the group’s risk appetite, such as those related to the continuity of financial partner businesses and substantial credit losses resulting from severe economic downturns 

Qualifications:

  • 10+ years of technical experience in Consulting, Financial Services, and Payments

  • Bachelor’s degree

  • In-depth understanding of issuing and acquiring statistical analysis, modeling, scoring schemes, etc.

  • Highly developed analytical skills with the ability to synthesize complex information into quality reporting and presentations

  • Excellent interpersonal skills – the ability to positively influence stakeholders at all levels

  • Ability to work under pressure, managing tight deadlines and/or unexpected changes

  • Fluency in English required. Fluency in Mandarin is a plus

At Airwallex, you’ll be able to impact a rapidly growing, global fintech. You’ll be offered a competitive salary. We also like to create the best environment for our people by providing collaborative open office space. We organize regular team-building events, encourage flexible/remote working, and give our people the freedom to be creative.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

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What You Should Know About Director, New Product Risk, Airwallex

At Airwallex, we are looking for an experienced Director of New Product Risk to join our dynamic team in San Francisco! As the leading unified payments and financial platform, we empower over 100,000 businesses globally with innovative solutions. In this key role, you'll spearhead our Global Risk Strategy and Intelligence team, collaborating closely with the VP, Global Head of Risk. Your responsibilities will include managing the Product Requirements Document evaluation process, ensuring that our new financial products not only meet but exceed industry standards in risk management. You will develop impactful policies for significant product and geographic expansions while working cross-functionally with various teams such as financial partnerships and legal. Your insights will drive our global risk performance KPIs, enhancing transparency through well-maintained metrics and dashboards. With your deep experience in consulting and financial services, you will establish task forces for special projects, tackling risks that could affect our operations. At Airwallex, we cultivate an inclusive and vibrant work environment with flexible working options and regular team events, creating the perfect atmosphere for creative minds to thrive. If you're prepared to take on the most ambitious work of your career and shape the future of global payments, come join us at Airwallex!

Frequently Asked Questions (FAQs) for Director, New Product Risk Role at Airwallex
What are the responsibilities of the Director of New Product Risk at Airwallex?

The Director of New Product Risk at Airwallex is responsible for establishing the Global Risk Strategy and leading the evaluation process of Product Requirements Documents for new products. This includes developing risk policies for product expansions and ensuring that the organization adheres to defined global risk performance KPIs in collaboration with cross-functional teams.

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What qualifications are needed for the Director of New Product Risk position at Airwallex?

Candidates for the Director of New Product Risk role should have at least 10 years of technical experience in consulting, financial services, or payments. A bachelor’s degree is required, along with strong analytical skills and the ability to synthesize complex data into effective reporting.

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How does the Director of New Product Risk contribute to Airwallex's growth?

By leading the risk assessment for new product offerings and implementing strategic policies, the Director of New Product Risk directly supports Airwallex's reputation as a trusted financial partner, enabling us to expand our services to more businesses globally.

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What qualities are essential for a successful Director of New Product Risk at Airwallex?

Successful candidates must possess excellent interpersonal skills, the ability to positively influence stakeholders, and the capacity to work under pressure. A thorough understanding of risk analysis and the ability to navigate fast-paced environments are also critical.

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What is the work environment like for the Director of New Product Risk at Airwallex?

At Airwallex, the work environment is collaborative and creative, with flexible work options and a focus on team-building events. The culture encourages innovation, making it an exciting place for the Director of New Product Risk to thrive.

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Common Interview Questions for Director, New Product Risk
Can you describe your experience with risk management in financial products?

Highlight specific roles where you've been responsible for assessing and mitigating risks in financial products, showcasing your analytical skills and your direct contributions to previous projects.

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How would you establish performance KPIs for new products?

Discuss your approach to identifying critical metrics and collaborating with cross-functional teams to ensure that KPIs align with business objectives and risk appetites.

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What strategies would you implement to enhance the risk evaluation process?

Share ideas about streamlining procedures, using technology to improve efficiency, or employing data analytics to support decision-making in risk assessments.

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How do you work with stakeholders to influence risk policy decisions?

Provide examples of past experiences where you successfully navigated stakeholder discussions, focusing on building relationships and presenting data-driven recommendations.

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Describe a time you had to report on complex risk data. How did you handle it?

Explain your methodology in simplifying complex information and your strategies for presenting it in a way that is accessible and understandable to various stakeholders.

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How do you stay current with industry trends in risk management?

Talk about resources you use for continuing education, such as industry publications, seminars, or professional networks, and how you apply this knowledge to your work.

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What role does teamwork play in your approach to risk management?

Emphasize the importance of collaboration with different departments to gather diverse perspectives and develop comprehensive risk strategies.

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Can you discuss your experience with compliance in risk management?

Share instances where you've ensured compliance in risk frameworks, and how you collaborated with legal and compliance teams to achieve organizational goals.

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How would you handle a situation where a product risk exceeds the company’s risk appetite?

Describe a structured approach for evaluating the risk, considering alternatives, and consulting with key stakeholders to make informed decisions.

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Why do you want to work for Airwallex as Director of New Product Risk?

Articulate your alignment with Airwallex’s mission and values, and express your enthusiasm for contributing to an innovative fintech that is shaping the future of global payments.

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Full-time, hybrid
DATE POSTED
December 17, 2024

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