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Senior/Staff Product Manager

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

This role can be based out of Singapore, Shanghai, Hong Kong and Australia (Sydney/Melbourne).

Responsibilities

  • Define Airwallex’s products, from strategy and solution design to roadmap and delivery plans

  • Collaborate closely with engineering, design, and commercial teams to ensure that our product can handle increased user adoption, usage, and complexity while maintaining its core value proposition.

  • Inform product strategy and approach by deeply understanding our user requirements, target markets, and competitive landscape

  • Iterate quickly on new product launches, feature enhancements, and user feedback

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

  • Experience in Product Management, go-to-market propositions, product design, product planning and development

  • Experience considering both user requirements and commercial strategy in order to drive meaningful product growth

  • Experience taking products from ideation to delivery, ideally at global scale

  • Ability to manage difficult tradeoffs such as long term product vision and short term growth requirements

  • Ability to thrive in data driven, cross functional teams that can move ideas to reality in very short periods of time

  • Flexibility to work across multiple time zones

  • Exceptional communication skills with the ability to convey product strategy to both technical and non-technical audiences

  • Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial technology

  • Bachelor's degree in Computer Science, Engineering, or a related field.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

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What You Should Know About Senior/Staff Product Manager, Airwallex

As a Senior/Staff Product Manager at Airwallex, based in vibrant Singapore, you will play a crucial role in defining and driving our innovative product strategy. Imagine being at the forefront of transforming how over 100,000 businesses handle their payments and financial needs globally! You'll collaborate closely with our talented engineering, design, and commercial teams to craft product solutions that resonate with users, ensuring we maintain our competitive edge while adapting to increasing market demands. Your knack for understanding user requirements paired with commercial strategies will be essential as you take products from ideation to successful delivery. We thrive in a fast-paced, creative environment, pushing the limits of technology to deliver remarkable experiences for our customers. If you are someone who loves to iterate quickly based on user feedback and can maneuver trade-offs between long-term vision and short-term gains, this role is for you. Join a diverse team of passionate builders at Airwallex and help shape the future of global payments and financial solutions. Let’s create something extraordinary together!

Frequently Asked Questions (FAQs) for Senior/Staff Product Manager Role at Airwallex
What responsibilities does a Senior/Staff Product Manager at Airwallex hold?

As a Senior/Staff Product Manager at Airwallex, your primary responsibilities include defining the product strategy, creating detailed roadmaps, and ensuring seamless collaboration with cross-functional teams. You will focus on crafting customer-centric solutions while considering both user needs and the commercial landscape to drive product growth.

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What qualifications are needed for the Senior/Staff Product Manager role at Airwallex?

To qualify for the Senior/Staff Product Manager position at Airwallex, candidates should have experience in product management, ideally encompassing product design and development at scale. A Bachelor's degree in Computer Science, Engineering, or a related field is beneficial, along with exceptional communication skills to convey strategy effectively to both technical and non-technical audiences.

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What opportunities for professional growth exist for a Senior/Staff Product Manager at Airwallex?

At Airwallex, a Senior/Staff Product Manager has ample opportunities for professional growth, from leading product initiatives to collaborating across various teams globally. You'll get to work in a dynamic environment where your contributions shape the product landscape, thus advancing your career in significant ways alongside a talented cohort.

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How does collaboration work in the Senior/Staff Product Manager role at Airwallex?

Collaboration is pivotal for a Senior/Staff Product Manager at Airwallex. You will work closely with engineering, design, and commercial teams to ensure every product can adapt to increased user demands while staying aligned with the overall vision. This teamwork fosters an environment that encourages creativity and rapid iteration.

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What is the significance of user feedback for a Senior/Staff Product Manager at Airwallex?

User feedback is incredibly significant for a Senior/Staff Product Manager at Airwallex. It allows you to iterate quickly on product launches and feature enhancements, which is essential for delivering exceptional product experiences. Understanding what users need directly informs your strategies and decisions.

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Common Interview Questions for Senior/Staff Product Manager
Can you describe your experience with product management?

When answering this question, focus on your previous roles and specific projects where you led product management efforts. Highlight the methodologies you used, the challenges you faced, and how you managed cross-functional teams to deliver products successfully.

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How do you prioritize product features?

For this question, discuss your approach to balancing immediate user needs with long-term product vision. Mention specific frameworks or tools you use, such as the RICE scoring model or MoSCoW prioritization, and provide a real-life example of how you applied it.

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What strategies do you use for gathering user feedback?

Explain the various channels you utilize for gathering user feedback, such as surveys, user interviews, and analytics. Share a success story where user feedback significantly influenced product direction and led to improved outcomes.

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How do you handle conflicts in a cross-functional team?

Discuss your conflict resolution skills by providing examples of past experiences. Focus on your communication style, negotiation skills, and ability to find common ground while maintaining a focus on the product objectives.

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What is your approach to user research?

Outline your methodology for user research, specifying any tools or techniques you employ. Mention both qualitative and quantitative methods, and share examples of how research impacted product decisions in your previous roles.

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Can you give an example of a successful product launch you've managed?

When asked this, provide a detailed account of a specific product launch, describing your role in the project, the goals you set, and the strategies you used to ensure its success, including metrics of success post-launch.

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How do you ensure that a product meets market needs?

Discuss how you continually assess market trends, user needs, and competitive products. Explain how you integrate market research with your product strategy to ensure alignment with customer demands.

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What do you think is the biggest challenge for product managers today?

Share your insights on the evolving challenges in product management, focusing on aspects like rapid technological changes, scaling products for global markets, or keeping user-centricity at the core during development.

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How do you use data to inform your product decisions?

Describe your approach to utilizing data analytics to understand user behavior and product performance. Discuss specific tools or methods you use to derive insights and how they guide your product roadmap.

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How do you communicate your product vision to your team?

Highlight your communication skills by detailing how you share your product vision with varying audiences, ensuring clarity and engagement. Mention strategies like visual roadmaps, storytelling, and regular updates to keep everyone aligned.

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Full-time, hybrid
DATE POSTED
January 3, 2025

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