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Senior Product Designer (Role based in Singapore) - job 1 of 2

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

The Role:

As a Senior Product Designer at Airwallex, you'll collaborate closely with cross-functional teams to ensure the feasibility of design and craft experiences that seamlessly connect our customers' needs with Airwallex's product capabilities. Your role will be instrumental in shaping user experiences that are both intuitive and effective.

Responsibilities:

  • Champion design excellence by delivering artifacts that set the standard from ideation to validated prototypes.

  • Collaborate with product and engineering stakeholders to develop information architecture, user stories, customer journey maps, and wireframe flows.

  • Transform wireframes into high-fidelity interfaces.

  • Conduct thorough user behavior interviews during the engineering development phase to maintain design integrity.

  • Analyze user behavior and pain points through regular review of usage data.

  • Participate in key internal meetings, providing valuable insights and contributing to strategic planning sessions.

Qualifications:

  • Bachelor's degree or higher in product design or a related field.

  • Demonstrated expertise through a strong online portfolio showcasing exceptional product thinking and craftsmanship.

  • 5+ years of experience in product design, with a track record of delivering impactful products.

  • Strong visual design skills with hands-on experience in crafting compelling user interfaces.

  • Expertise in industry-standard design tools such as Figma, Sketch, Adobe Photoshop, and Abstract.

  • Ability to prototype and effectively communicate design concepts using tools like InVision, Principle, or Framer.

  • Experience in conducting user research, and translating insights into actionable product features.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

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Average salary estimate

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What You Should Know About Senior Product Designer (Role based in Singapore), Airwallex

Join Airwallex as a Senior Product Designer and play a pivotal role in shaping the future of global financial services! Based in New York, you'll work alongside a talented team dedicated to providing businesses with an all-in-one payment and financial platform that's changing the way the world conducts transactions. Your mission? To craft exceptional user experiences that blend seamlessly with Airwallex's innovative solutions. You'll be at the forefront of design, translating complex user needs into intuitive interfaces while collaborating with product managers and engineers to ensure your designs come to life. Your expertise in user research and prototyping will help you maintain design quality throughout the engineering process. With over five years of experience and a robust portfolio showcasing your design prowess, you’ll contribute to everything from wireframes to high-fidelity prototypes that delight our customers. If you're ready to take on the most ambitious project of your career and design for a company that influences over 100,000 businesses globally, Airwallex is the place for you!

Frequently Asked Questions (FAQs) for Senior Product Designer (Role based in Singapore) Role at Airwallex
What are the main responsibilities of a Senior Product Designer at Airwallex?

As a Senior Product Designer at Airwallex, your primary responsibilities include delivering high-quality design artifacts throughout the development process, collaborating closely with product and engineering teams, developing comprehensive user stories and journey maps, and transforming wireframes into polished interfaces. Additionally, you will conduct user interviews to maintain design integrity and analyze user behavior to inform future improvements.

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What qualifications do I need to apply for the Senior Product Designer role at Airwallex?

To apply for the Senior Product Designer position at Airwallex, you should possess a bachelor's degree or higher in product design or a related field, along with at least 5 years of hands-on product design experience. A strong online portfolio that demonstrates exceptional product thinking, craftsmanship, and visual design skills is also essential.

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What design tools should I be proficient in for the Senior Product Designer role at Airwallex?

For the Senior Product Designer role at Airwallex, proficiency in design tools such as Figma, Sketch, Adobe Photoshop, and Abstract is required. Additionally, having the capability to prototype with tools like InVision, Principle, or Framer will strengthen your application, showcasing your ability to effectively communicate design concepts.

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How does Airwallex support diversity and inclusion in hiring for the Senior Product Designer role?

Airwallex is proud to be an equal opportunity employer, actively seeking to create a diverse workforce. When hiring for the Senior Product Designer position, the company evaluates candidates based on merit, qualifications, competence, and talent, without regard to race, gender, sexual orientation, or other legally protected statuses.

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What opportunities for professional development are available for Senior Product Designers at Airwallex?

Airwallex is committed to the professional growth of its employees, including Senior Product Designers. The company encourages participation in workshops, conferences, and design-related events. Regular internal meetings and strategic planning sessions provide opportunities for designers to share insights and contribute to innovative projects, fostering an environment of continuous learning.

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Common Interview Questions for Senior Product Designer (Role based in Singapore)
Can you describe your design process as a Senior Product Designer?

When asked about your design process, articulate a clear, structured approach. Begin by discussing how you gather user requirements through research, move on to brainstorming and sketching ideas, then describe how you create wireframes and prototypes. Finally, emphasize the importance of user testing in refining your designs before final implementation.

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How do you handle feedback on your designs?

Discuss your openness to receiving feedback as a vital component of the design process. Share specific examples of how you have integrated feedback from team members or users into your work, demonstrating your ability to adapt and improve your designs based on input while maintaining the design's core vision.

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What is your experience with user research methods?

Highlight your familiarity with various user research methods such as interviews, surveys, and usability testing. Provide examples of how you've applied user research to inform your design decisions, showcasing the impact those insights had on user experience and product success.

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What design tools do you prefer and why?

Discuss your proficiency with design tools like Figma, Sketch, and Adobe Photoshop, and explain why you favor them based on your project needs. Emphasize the features that enhance your workflow and improve collaboration with other team members.

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Can you share a project that showcases your problem-solving skills?

Select a project where you faced significant challenges. Describe the problem, your analysis process, and the solutions you implemented. Detail how your design not only resolved the issue but also met user needs and contributed to the product's overall success.

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How do you prioritize tasks within tight deadlines?

Explain your time management strategies, such as breaking tasks into smaller parts, prioritizing high-impact work, and effectively communicating with your team. Illustrate your approach with examples of past experiences where you successfully met deadlines without compromising on quality.

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Describe how you collaborate with cross-functional teams.

Talk about the importance of collaboration in the design process. Provide examples of how you've effectively partnered with product managers, engineers, and other stakeholders to ensure design concepts align with technical feasibility and business goals, highlighting any successful outcomes from these collaborations.

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What methods do you use to validate your designs?

Share your approach to validating designs through methods such as user testing, A/B testing, and feedback sessions. Discuss specific instances where validation influenced your design choices, reinforcing the importance of data-driven decision-making in your design process.

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How do you keep up with design trends and industry standards?

Address the ways you stay informed about the latest design trends, such as following industry blogs, attending conferences, and participating in design communities. Emphasize your commitment to continuous learning and how you apply new knowledge to your work as a Senior Product Designer.

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What do you consider the most important aspect of user-centered design?

Explain that user-centered design is fundamentally about understanding and addressing the real needs of users. Highlight how you incorporate user insights into every stage of the design process — from initial research to final execution — to create solutions that are both effective and enjoyable to use.

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Full-time, on-site
DATE POSTED
January 6, 2025

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