Copy of Support Operations Associate I
Skills
- Strong customer service orientation
- Interest in technology
- Ability to multitask in technical mediums
- Logical thinking and problem solving
- Technical aptitude and computer skills
Responsibilities
- Provide phone-based customer support regarding Alarm.com products and services
- Develop troubleshooting steps for technical concerns
- Document knowledge sharing within the team
- Collaborate to improve quality and service
- Participate in training sessions for product knowledge
Education
- Bachelor’s Degree, preferred
Benefits
- Competitive pay and benefits
- Subsidized medical plan options
- 401(k) with employer match
- Paid maternity and bonding leave
- Casual dress work environment
Average salary estimate
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Headquartered in Tysons, VA, with offices in 10 US cities, Alarm.com is the leading platform for intelligently connected properties. We create innovative technology that deepens the connection between people and the things they care about most: th...
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