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Senior Key Account Manager (with Chinese)

Job Description

What will your work involve? 

  • You will be responsible for developing the GMV of a portfolio of Chinese merchants.
  •  To do this, you will analyse their potential and the strategic categories to be developed, working closely with them to identify the initiatives and plans that will develop their growth.
  • You will be responsible for delivering a commercial & marketing plan in the field of acquiring assortment from key strategic partners (brands, sellers, manufacturers),
  • You will be responsible for onboarding, educating, negotiating, building and maintaining long-term relationships with Chinese partners,
  • You will work closely with various internal departments, including category managers, customer experience, marketing, advertising, PR, legal and technology, to optimize solutions and build comprehensive knowledge about available tools and their use
  • You will be involved in the improvement of the products, by presenting the issues as well as the possible solutions for your clients

We are looking for a specialist who:

  • Has a minimum of 3-years experience in (cross-border) e-commerce or import/export relationship with Chinese companies
  • Is sales & customer oriented in the approach of topics
  • Is fluent in Chinese and English, both written and spoken (C1 Level minimum)
  • Is a team player and enjoys working in an international environment
  • Is able to work under pressure and is able to adapt to a fast-growing environment 
  • Has excellent analytical and organizational skills
  • Is experienced in GSuite and MS Office (Excel, Word, PowerPoint)
  • Is a self-starter and results-focused
  • Is able to build and maintain long-term relationships with key clients

What we offer

  • A hybrid work model. Well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)
  • A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)
  • English classes that we pay for related to the specific nature of your job
  • Work in a team you can always count on – we have on board top-class specialists and experts in their areas of expertise
  • Team tourism, training budget and an internal educational platform, MindUp (with training courses on work organization, means of communication, motivation to work and various technologies and substantive issues)
  • If you want to learn more,  check it out for yourself

Do you want to get to know us better? Listen Allegro

Send in your CV and see why it is #dobrzetubyć (#goodtobehere)

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Senior Key Account Manager (with Chinese), Allegro

Are you ready to take your career to the next level as a Senior Key Account Manager with Chinese proficiency at Allegro in Warsaw, Poland? In this exciting role, you will dive deep into the world of cross-border e-commerce, collaborating with a portfolio of Chinese merchants to drive their growth and develop their GMV. Your analytical skills will shine as you identify strategic categories and initiatives aimed at maximizing their potential. You'll be at the forefront of crafting innovative commercial and marketing plans, all while onboarding and nurturing long-term relationships with key partners. Your fluency in both Chinese and English will be pivotal as you navigate these connections, and your expertise in GSuite and MS Office will support your efficient workflow. You'll also work closely with internal teams to harness available tools and optimize solutions, enhancing the overall client experience. If you thrive under pressure and adapt quickly in fast-paced environments, this position is perfect for you. Join a team of experts who will cheer you on as you develop your skills and contribute to Allegro's success in the international market. We are committed to providing you with a supportive work culture, excellent resources, and opportunities for professional growth. So, if you're ready to blend your passion for sales with your knowledge of the Chinese market, we can't wait to meet you and discuss how you can make a significant impact within our company!

Frequently Asked Questions (FAQs) for Senior Key Account Manager (with Chinese) Role at Allegro
What are the responsibilities of a Senior Key Account Manager at Allegro?

As a Senior Key Account Manager at Allegro, your responsibilities will revolve around developing the GMV of Chinese merchant partnerships. This will involve analyzing market potential, crafting commercial and marketing plans, and onboarding key partners. You'll work closely with various internal teams and maintain long-term relationships to foster growth.

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What qualifications are needed for the Senior Key Account Manager position at Allegro?

To qualify for the Senior Key Account Manager position at Allegro, candidates should possess a minimum of 3 years of experience in cross-border e-commerce or import/export dealings with Chinese companies. Fluency in Chinese and English at a C1 level, excellent analytical skills, and experience with GSuite and MS Office are also required.

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How does Allegro support its Senior Key Account Managers in skill development?

At Allegro, we value continuous learning for our Senior Key Account Managers. We offer a training budget, team tourism, and access to an internal educational platform known as MindUp, which includes numerous training courses on various work-related topics, allowing you to further enhance your skills.

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What is the work environment like for a Senior Key Account Manager at Allegro?

The work environment for a Senior Key Account Manager at Allegro is hybrid and dynamic, featuring various well-equipped offices with modern amenities. You'll collaborate with a diverse team of experts and specialists, allowing you to thrive in a supportive and innovative culture focused on success.

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What benefits do Senior Key Account Managers receive at Allegro?

Senior Key Account Managers at Allegro enjoy a range of benefits through a cafeteria plan, allowing you to select your desired perks. These may include medical packages, sports benefits, meal vouchers, and paid English classes tailored to your role.

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Common Interview Questions for Senior Key Account Manager (with Chinese)
Can you describe your experience working with Chinese merchants in a cross-border e-commerce setting?

When answering this question, focus on your specific experiences, the challenges you faced, and how you successfully navigated cross-cultural issues during negotiations or partnership development.

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What strategies do you use for developing commercial plans for key accounts?

Discuss various strategies you employ, such as market analysis, understanding customer needs, and using data to identify growth opportunities. Provide examples of successful plans you've implemented in the past.

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How do you handle relationship building with clients under pressure?

Explain how you approach relationship-building during stressful periods, emphasizing your communication skills, empathy, and ability to remain calm. Illustrate this with a relevant example from your previous roles.

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What tools or software are you experienced with that help enhance account management?

Mention specific tools you've used, like GSuite or CRM systems, and how they've helped you streamline processes or improve client communication, providing examples of their impact on your work.

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Can you give an example of a successful negotiation you led in your career?

Share a specific example of a negotiation you've led, focusing on your preparation, strategy, and the outcome. Highlight how your approach resulted in a positive relationship and benefits for both parties.

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How do you prioritize your workload when managing multiple key accounts?

Describe your organizational techniques, such as creating to-do lists, leveraging project management tools, and outlining priorities based on each account's needs and deadlines.

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What do you consider the most important factor in maintaining long-term partnerships with clients?

Emphasize communication, trust-building, and consistent follow-up as crucial factors in long-term partnerships. Provide an example demonstrating how you've successfully maintained a partnership over time.

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How do you analyze market potential for your accounts?

Discuss the various methods you use for market analysis, such as reviewing sales data, studying competitor strategies, and engaging directly with clients to understand market dynamics.

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How do you adapt your approach in a fast-paced work environment?

Illustrate your adaptability with examples of how you've adjusted your strategies or workflows in response to sudden changes or challenges in past roles.

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Why do you want to work at Allegro as a Senior Key Account Manager?

Express genuine interest in Allegro's mission, values, and growth potential in the e-commerce sector. Highlight how your skills and experience align with the company's needs and how you can contribute to its success.

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Allegro is the most popular Polish shopping destination with about 17 million users monthly and over 1.1 million items sold on the platform daily. Making a site like this work requires a lot of engineering and as the site grows, we learn and adopt...

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Full-time, hybrid
DATE POSTED
December 8, 2024

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