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Project Support Specialist (Allegro Smart!)

Job Description

About the job

Allegro Smart! was established in 2018 and is now one of the biggest and highest rated by customers loyalty program in Poland and Europe. It is simply one of the most exciting projects in the history of Allegro.

Allegro Smart! delivers unparalleled customer experience providing unlimited free deliveries, free returns and many other benefits to millions of customers. And that’s only the beginning! We’re ahead of a period of intense development and innovations, to make the programme even more attractive to our customers and to gain new ones, both in Poland, as well as in the new markets, in which we are now expanding to.

We’re currently looking for a Project Support Specialist who will join our team and support Allegro Smart! Activities in the Central European market as well as support building partnerships for all Smart markets.

What does this role involve

  • You will operationally support Allegro Smart! initiatives in the Central European markets  

  • You will also take part in building new partnerships for Poland and other markets. The planned partnerships with external companies will be built to extend the Smart! value proposition to drive loyalty for Smart! and deliver enhanced value for our customers. 

  • You will review the results of activities and recommend changes to improve their efficiency 

  • You will be coordinating the implementation of particular activities focused on the Central European market within project team (Technology, Marketing, Commerce, Delivery Experience, Legal, CX and others business units)

  • You will be a part of the International Expansion and Partnerships Team in Smart! supporting  Smart! expansion in Central Europe

What we offer

  • A hybrid work model. Well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)

  • A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)

  • English classes that we pay for related to the specific nature of your job

  • Work in a team you can always count on – we have on board top-class specialists and experts in their areas of expertise

  • Team tourism, training budget and an internal educational platform, MindUp (with training courses on work organization, means of communication, motivation to work and various technologies and substantive issues)

  • If you want to learn more,  check it out for yourself

This job is for you, if

  • You have at least 2-3 years of experience in project/product management within area of e-commerce, technology, retail/FMCG or similar

  • You have experience in cross-functional teams in fast changing and demanding environment, experience in international projects will be an advantage 

  • You are data-driven person with strong analytical skills and you can draw conclusions and insights based on KPIs

  • You have an ambition to test and pilot innovative solutions and ideas

  • You are driven by performance and delivering results

  • You have experience in product/brand management or product owner in tech (experience in launching new product will be your added value)

  • You are proactive, communicative and collaborative 

  • You have higher education (preferably in business areas)

  • You are fluent and precise in communication in English, and Polish

Send in your CV and see why it is #dobrzetubyć (#goodtobehere)

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Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Project Support Specialist (Allegro Smart!), Allegro

Are you a detail-oriented problem solver with a passion for project management? If so, Allegro Smart! has an exciting opportunity for you as a Project Support Specialist. Since its inception in 2018, Allegro Smart! has been one of the most highly-rated customer loyalty programs in Poland and Europe, offering unmatched benefits like unlimited free deliveries and returns to millions of satisfied users. As a Project Support Specialist, you'll play a crucial role in driving our initiatives across the Central European market. You'll collaborate with various departments such as Technology, Marketing, and Legal, ensuring our projects run smoothly and efficiently. Your analytical mindset will be key in reviewing activity outcomes and suggesting improvements to boost our effectiveness. Plus, you'll help build valuable partnerships in Poland and other markets, enriching the Smart! value proposition. If you thrive in a dynamic team where innovation is key, and you're eager to learn and grow with us, Allegro Smart! is the perfect place for you. With a hybrid work model and a range of employee benefits tailored to your needs, you'll have everything required to excel in your career!

Frequently Asked Questions (FAQs) for Project Support Specialist (Allegro Smart!) Role at Allegro
What responsibilities does a Project Support Specialist at Allegro Smart! have?

As a Project Support Specialist at Allegro Smart!, your main responsibilities include operationally supporting initiatives in the Central European markets, coordinating activities across various business units, and reviewing results to recommend improvements. You'll also play a key role in building partnerships that enhance our offerings.

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What qualifications are needed to become a Project Support Specialist at Allegro Smart!?

To qualify for the Project Support Specialist position at Allegro Smart!, you should have 2-3 years of experience in project or product management, particularly in e-commerce or technology fields. Strong analytical skills, a proactive attitude, and experience in cross-functional teams are also essential.

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How does Allegro Smart! support professional growth for Project Support Specialists?

Allegro Smart! is dedicated to professional growth, providing access to training via their internal educational platform, MindUp. Team tourism and a training budget further facilitate learning and development, ensuring you enhance your skills continually.

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What kind of work environment can a Project Support Specialist expect at Allegro Smart!?

At Allegro Smart!, a Project Support Specialist enjoys a hybrid work model with well-located offices featuring modern amenities. Collaborative and supportive colleagues create an environment where team members can thrive together and achieve their goals.

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What benefits does Allegro Smart! offer employees in this role?

Employees in the Project Support Specialist role at Allegro Smart! can take advantage of a cafeteria plan for fringe benefits, English classes, and a contemporary workspace. Additional perks include flexible working hours and a strong team of experienced professionals.

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Common Interview Questions for Project Support Specialist (Allegro Smart!)
Can you describe your experience with project management in e-commerce?

During your interview, emphasize specific projects you've managed, illustrating your role and the outcomes. Highlight any challenges you faced, your analytical approach, and how you collaborated with cross-functional teams to achieve project objectives.

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How do you prioritize tasks in a fast-paced environment?

Explain your methodology for prioritization, such as using KPIs or stakeholder feedback to assess task importance. Provide a real-life example where your prioritization led to successful project completion under tight deadlines.

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Describe a time when you had to analyze data to make a decision.

Share an instance where you used data analysis to influence outcomes. Clearly describe the data you examined, your analytical process, and how your findings led to actionable insights that benefitted a project or initiative.

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What methods do you use to foster collaboration in a cross-functional team?

Discuss how you implement communication tools or strategies, like regular check-ins or collaborative platforms, to enhance cooperation. Mention a successful project where collaboration was key to achieving results.

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How do you approach building partnerships with external companies?

Outline your strategy for partnership development, including researching potential partners, initiating conversations, and maintaining relationships. Provide an example where your efforts led to a successful partnership.

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What challenges have you faced when managing international projects?

Talk about specific challenges, such as cultural differences or varying regulations, and how you tackled them. Highlight adaptability and communication as key aspects of your approach.

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In what ways do you ensure successful project implementation?

Describe your project management framework, possibly discussing milestone tracking and stakeholder engagement. Share an effective implementation plan you’ve executed to mitigate risks and meet project goals.

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How do you handle feedback and criticism from your team members or stakeholders?

Discuss the importance of constructive feedback and how you use it as a growth opportunity. Share an experience where you received critical feedback and how you incorporated it into your project management practices.

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What role does data play in your decision-making process?

Explain your belief in data-driven decision-making and how you source and analyze relevant data to inform project directions. Cite examples of decisions positively influenced by data you reviewed.

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Why do you want to work as a Project Support Specialist at Allegro Smart!?

Convey your passion for the role and the company. Discuss what excites you about Allegro Smart!’s commitment to customer experience and innovation, and how you see yourself contributing to its growth and success.

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Allegro is the most popular Polish shopping destination with about 17 million users monthly and over 1.1 million items sold on the platform daily. Making a site like this work requires a lot of engineering and as the site grows, we learn and adopt...

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Full-time, hybrid
DATE POSTED
December 6, 2024

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