Network Technician
"Enriching the community through lifelong learning and discovery"
Do you want to accomplish important things in and for our community? Do you believe that libraries can change lives? If so, join our team of dedicated, passionate individuals. Excellent customer service is the number one priority for all ACPL positions. At ACPL, we believe that every staff member plays a key role in delivering top quality service to the residents of Allen County. We are seeking individuals who are interested in helping ACPL further our mission of enriching the community through lifelong learning and discovery.
Are you a tech-savvy wizard with a passion for keeping networks running seamlessly? Join our dynamic IT Services team at the Allen County Public Library as a Network Technician! You’ll be the go-to expert for ensuring our network infrastructure operates smoothly and efficiently. From providing exceptional customer-centric network support to implementing innovative networking solutions, you’ll play a crucial role in enhancing the library experience for our community. If you love solving connectivity puzzles, staying ahead of network trends, and making a real impact, this is the perfect opportunity for you to shine!
Our Network Technicians work out of our Data Center, providing onsite and remote maintenance, troubleshooting, and support for computer hardware and software issues. Key responsibilities include managing help desk tickets, performing preventative maintenance, and providing support for various operating systems and software. The specialist will also create user accounts, monitor network health, ensure data backups, and maintain network security. Staying current with IT trends and maintaining records of system installations and modifications are essential.
Qualifications: The ideal candidate should have experience in implementing, maintaining, and repairing computer and network systems. Proficiency in troubleshooting tools and techniques, as well as critical thinking skills, are required. Preferred qualifications include certifications like CompTIA Network+ or Security+ and experience with programming languages such as SQL, Python, JavaScript, or C#. Strong communication skills and the ability to work effectively with diverse individuals and teams are also important. Join us to contribute to a dynamic team dedicated to maintaining and enhancing our IT infrastructure.
If you are an energetic, motivated, and dedicated individual who is passionate about making a difference and thrives in a collaborative environment, we would love for you to consider joining our fun group of IT professionals.
To see the full job description click here.
The schedule for the position will be Monday - Friday 8am - 5pm
- Associate’s degree in information systems, or a related field; AND two (2) years of experience providing hardware and software problem resolution and network operations technical support; OR an equivalent combination of education, training and experience.
- Valid driver's license
- Compensation is $19.17 per hour and up based on related and comparable experience.
- Comprehensive benefits package from your first day of employment- including medical, dental, vision, life & long-term disability insurance
- Two (2) weeks of sick leave
- Three (3) weeks of vacation leave
- Ten paid holidays and two (2) personal days each year
- Flexible Spending Account/Health Savings Account
- The Library contributes 14% to your retirement fund (PERF)
- Deferred compensation plan (457b)
- Employee Assistance Program (EAP)
- Variety of voluntary insurance plans
- Wellness bonus opportunity (up to $510/year!)
- Gym membership reimbursement (up to $520/year!)
- Free Parking
You will be asked to upload a resume. Cover letters are optional.
Position will remain open until filled.
Everyone belongs at the Allen County Public Library. We are on a mission to recognize, cultivate, and celebrate diversity. We offer collections, services, programs, assistance, and spaces that enrich and reflect our community. We are committed to nurturing an inclusive workforce and establishing ourselves as a communal space of respect, safety, and service. All are welcome to pursue lifelong learning and discovery at ACPL regardless of identity, origin, ability, religion, race, culture, socioeconomic status, age, or other differences.
The Allen County Public Library is an equal opportunity employer.
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Are you ready to make a real difference in your community? Join the Allen County Public Library (ACPL) as a Network Technician! This role is perfect for tech-savvy individuals who are passionate about keeping networks operating flawlessly. Here at ACPL, we believe that every interaction counts, and we pride ourselves on excellent customer service. As a Network Technician, you will be the backbone of our IT Services team, ensuring our network infrastructure runs smoothly and efficiently. Your main responsibilities will include troubleshooting and resolving computer hardware and software issues, managing help desk tickets, and performing preventative maintenance. You’ll also create user accounts and monitor network health, all while staying updated on the latest IT trends. If you enjoy solving connectivity puzzles and implementing innovative solutions, this is the perfect opportunity to shine! With a supportive team around you, you will contribute to enriching our community through lifelong learning and discovery. The ideal candidate will possess an Associate’s degree in information systems or a related field with two years of experience in technical support. Certifications like CompTIA Network+ or Security+ are preferred. At ACPL, we understand the value of work-life balance, which is why our Network Technicians enjoy a weekday schedule and a comprehensive benefits package that includes paid vacation, sick leave, and contributions to retirement funds. If you're energetic, motivated, and have a passion for making a difference, apply today and join our fun group of IT professionals!
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