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Veterinary Regional Manager - Central Florida

Company Description

Alliance Animal Health is a fast-growing, private equity backed Veterinarian Service Organization that operates as a majority owner and business partner to many veterinarian practices across the US. Our goal is to make it easier for our practices at every step by providing world-class business solutions like talent acquisition, marketing, human resources, finance, and operations, so that they can focus their energy on providing incredible care for animals. In fact, our Core Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust and Service. 

 

We want our doctor partners to choose what's best for their practice because they are the experts in medicine, while we customize the support, the co-ownership approach, and business solutions based on their goals. We pride ourselves on maintaining a culture of open communication and collaboration to deliver innovative solutions to advance today’s veterinary environment - without disrupting the medical autonomy and what makes each of our hospitals unique.  Because at the end of the day, our central support team exists to serve our practices. So, if you’re excited about using your talents to make an impact on the health and wellness of people and pets - we’d love to talk with you!

Job Description

The Veterinary Regional Manager will be responsible for overseeing each individual practice manager and leading the hospitals across Alliance Animal Health’s network of veterinary hospitals in our growing region of the Central Florida area. You will work with the Regional Director, the Vice President of Operations, the Veterinary Partner Doctors and Practice Managers to enhance performance at their respective hospitals. You will also work with the Internal Operations team to lead the implementation of initiatives and projects at the hospitals in your region.

You will also be expected to grow with the region as Alliance Animal Health adds partner hospitals to the region.

Role & Responsibilities:

Leadership and management:

  • Directly responsible for overseeing and leading the practice managers at each hospital.
  • Responsible for working directly with the practice managers on the operations at the hospital, including staffing, inventory, budgeting, employee and client scheduling, marketing, employee training, and human resources.
  • Act as a key resource and partner to the managing veterinarian at each location and responsible for building a strong relationship with that doctor. Also responsible for partnering with them on the work you are doing with the practice manager and incorporating their feedback and goals in your work with each practice.
  • Collaborate with the Vice President of Operations to review the financial reports with the practice leadership team and develop strategies for each practice.
  • Responsible for reviewing the non-financial reports (inventory budgets; scheduling budgets) and driving plans of improvement based on the results.
  • Responsible for the post-acquisition integration process for newly acquired clinics.
  • Expected to travel to the practices 4 days per week and have 1 office day (but could be at practices 5 days a week as needed).

Qualifications

  • Strong communication, team-building and leadership skills
  • Highly organized and able to manage time effectively
  • 3+ years of experience managing multiple locations for a multi-site operator in the veterinary, dental or medical industries
  • Self-starter that is excited to work in an entrepreneurial environment and can take initiative
  • Strong analytical skills and experience reviewing budgets and financial statements
  • Proficient with full suite of Microsoft office products
  • Bachelor’s degree or equivalent is required
  • Must live within or be willing to relocate to the Central Florida or the Wesley Chapel/Zephyrhills area

Additional Information

At Alliance Animal Health, our Passion, Engagement, Trust & Service model isn’t just for our partner hospitals, it’s our commitment to our Central Support teams too! This means we go out of our way to offer an inspiring and engaging work culture, excellent learning and development opportunities and career progression opportunities as our network grows. The compensation package for this position includes a competitive base salary, target bonus, paid time off and benefits.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin

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CEO of Alliance Animal Health
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Matt Sussman
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Average salary estimate

$90000 / YEARLY (est.)
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What You Should Know About Veterinary Regional Manager - Central Florida, Alliance Animal Health

Are you ready to take the next big step in your career? Join Alliance Animal Health as the Veterinary Regional Manager for Central Florida! In this dynamic role based in Tampa, FL, you will lead and support our network of veterinary hospitals. Alliance Animal Health is all about empowering every one of our practices to thrive by providing the necessary business solutions so they can concentrate on delivering exceptional care for pets. As the Veterinary Regional Manager, you will collaborate with practice managers and veterinarians to elevate operational performance, ensuring each hospital reaches its full potential. You'll enhance staffing, manage budgets, and train personnel while forging meaningful relationships with managing veterinarians and practice leaders. With travel planned across practices four days a week, you'll be fully immersed in the operational flow, making a tangible impact in the lives of animals and their owners every day. You'll also have the opportunity to assist in integrating newly acquired clinics into our stellar network. If you have a passion for veterinary care and excellent leadership skills, this position is calling for you! At Alliance Animal Health, we value open communication and collaboration, and we're excited to find someone who shares our core values: Passion, Engagement, Trust, and Service. Come help us make a difference in the veterinary industry!

Frequently Asked Questions (FAQs) for Veterinary Regional Manager - Central Florida Role at Alliance Animal Health
What are the main responsibilities of the Veterinary Regional Manager at Alliance Animal Health?

The main responsibilities of the Veterinary Regional Manager at Alliance Animal Health include overseeing practice managers across the network of veterinary hospitals in Central Florida, enhancing operational performance, managing staffing and budgets, collaborating with veterinarians, and integrating newly acquired clinics into the system. This role is central to ensuring that each hospital operates efficiently while providing personalized support tailored to their specific needs.

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What qualifications are needed to become a Veterinary Regional Manager at Alliance Animal Health?

To qualify for the Veterinary Regional Manager position at Alliance Animal Health, candidates should have strong communication, team-building, and leadership skills, along with a Bachelor’s degree or equivalent. They should also possess at least 3 years of experience managing multiple locations in the veterinary, dental, or medical sectors, alongside proficient knowledge of Microsoft Office and strong analytical skills to review budgets and financial statements.

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How does the Veterinary Regional Manager contribute to the culture of Alliance Animal Health?

The Veterinary Regional Manager plays a crucial role in fostering a positive culture at Alliance Animal Health by ensuring open communication, teamwork, and collaboration among practice managers and veterinary staff. This position involves building strong relationships and integrating feedback from managing veterinarians, ensuring that all practices maintain their unique qualities while benefiting from shared resources and support.

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What kind of support does the Veterinary Regional Manager provide to practice managers?

The Veterinary Regional Manager provides comprehensive support to practice managers by guiding them in operational areas such as staffing, budgeting, and marketing. They work directly with practice managers to develop improvement strategies based on financial and non-financial reports, ensuring that each practice not only meets its goals but also thrives within the Alliance Animal Health network.

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What does the career progression look like for a Veterinary Regional Manager at Alliance Animal Health?

Career progression for a Veterinary Regional Manager at Alliance Animal Health can be quite rewarding. As the company continues to expand, there are numerous opportunities for professional growth and development in management roles, operational leadership, and strategic initiatives within the veterinary field. Alliance Animal Health is committed to providing learning and development opportunities to ease the path for career advancement.

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Common Interview Questions for Veterinary Regional Manager - Central Florida
What strategies would you implement to improve operational performance at a veterinary practice?

To improve operational performance, I would conduct a thorough assessment of current practices using key performance indicators and employee feedback. From there, I would develop customized goals focusing on areas like staffing efficiency, client satisfaction, and financial management. Continuous monitoring and open communication with the practice managers and veterinarians will ensure that we adapt quickly to any challenges.

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Can you describe your experience managing multiple locations in the veterinary industry?

In my previous role, I oversaw several veterinary practices where I implemented streamlined operations, enhanced staff training and development programs, and integrated best practices to achieve operational excellence. By maintaining regular communication with each practice and understanding their unique needs, I was able to foster a collaborative environment that significantly improved performance across all locations.

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How do you handle conflicts within a management team?

Handling conflict effectively requires strong communication and active listening. I approach conflicts by first understanding the different perspectives involved and then facilitating a discussion that aims at reaching a mutually beneficial solution. Encouraging open dialogue and focusing on shared goals is vital to resolving conflicts and maintaining a cohesive management team.

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What is your approach to building relationships with managing veterinarians?

Building strong relationships with managing veterinarians starts with establishing trust and respect. I prioritize regular check-ins, actively seek their input, and involve them in decision-making related to practice operations. By demonstrating that I value their expertise and incorporating their feedback into our strategy, I strengthen our partnership for the benefit of the practice.

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How would you ensure that a newly acquired clinic is seamlessly integrated into the existing network?

The integration of a newly acquired clinic requires careful planning and execution. I would begin with an onboarding process that involves the practice managers and veterinary staff, allowing us to understand their specific needs and operations. Providing support throughout the transition and establishing clear communication channels will help maintain their unique culture while aligning with our network’s standards.

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What financial metrics do you consider essential when analyzing a veterinary practice’s performance?

When analyzing a veterinary practice's performance, essential financial metrics include revenue trends, expense ratios, profitability, and client retention rates. These indicators provide insight into operational efficiency and financial health, allowing for data-driven decision-making to enhance performance and profitability.

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Describe a time you improved team morale and performance in a veterinary setting.

In a previous role, I implemented a staff recognition program that celebrated accomplishments and facilitated team-building activities. By fostering a positive work environment and acknowledging everyone's contributions, we saw noticeable improvements in team morale, which in turn led to increased productivity and client satisfaction.

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What methods do you use to track and report on the success of implemented operations strategies?

I utilize a combination of data analytics and feedback mechanisms to track the effectiveness of operations strategies. By setting measurable goals and regularly reviewing key performance indicators, I can assess the success of implemented strategies and adjust them as needed to ensure continuous improvement and alignment with our objectives.

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How do you prioritize tasks when managing multiple veterinary practices?

When managing multiple veterinary practices, prioritization is key. I assess tasks based on urgency and overall impact on each practice's goals. Utilizing organization tools, I maintain a schedule that allows me to distribute my time effectively across locations, ensuring that high-priority issues are addressed promptly without neglecting long-term strategic planning.

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What motivates you to succeed in a regional management role in the veterinary field?

I am motivated by the opportunity to make a meaningful impact on the health and well-being of animals and their owners. Knowing that my leadership can enhance operational success and improve patient care energizes me. Additionally, being part of a collaborative team dedicated to empowering veterinary practices aligns perfectly with my passion for the field.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 13, 2025

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