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Shift Supervisor - University Campus

Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Now Hiring – Security Shift Supervisor for University Campus

 

Location: University CampusPay Rate: $24.00 / HourSchedule: Evening and Overnight Shifts

Requirements:

  • 2+ years of security experience

  • Valid Driver’s License with clean driving record

Allied Universal® is hiring a Security Shift Supervisor to oversee and coordinate security operations during evening and overnight shifts. In this role, you’ll act as a key liaison between the client, Account Manager, and security team, providing on-site leadership, coaching, and accountability to ensure consistent delivery of high-quality service. Candidates must be able to think independently, manage critical situations calmly, and demonstrate exceptional communication and customer service skills. A valid driver's license and clean driving history are required.

 

Qualifications/Requirements:

  • At least 18 years of age
  • Possess a high school diploma or equivalent, or 5 years verifiable experience
  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
  • Must be able to frequently prepare written reports and logs in neat, legible handwriting;
  • Must be able to read and understand all operating procedures and instructions
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

  • Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.

  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
  • Intermediate computer skills to utilize innovative, wireless technology at client specific sites
  • Ability to handle both common and crisis situations at the client site, calmly and efficiently
  • Display exceptional customer service and communication skills
  • Ability to handle crisis situations at the client site, calmly and efficiently
  • Able to:
    • Work in various environments such as cold weather, rain/snow or heat
    • Occasionally lift or carry up to 40 pounds
    • Climb stairs, ramps, or ladders occasionally during shift
    • Stand or walk on various surfaces for long periods of time

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1366666
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CEO of Allied Universal
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Steve Jones
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Average salary estimate

$49920 / YEARLY (est.)
min
max
$49920K
$49920K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Shift Supervisor - University Campus, Allied Universal

Join the dynamic team at Allied Universal® as a Security Shift Supervisor at the University Campus in Chicago! If you're a dedicated individual with a passion for security and safety, this is the opportunity you've been waiting for. With a pay rate of $24.00 per hour and the flexibility of evening and overnight shifts, you'll find that this job not only offers competitive compensation but also a fulfilling work environment. As a Security Shift Supervisor, you'll oversee security operations, serving as a vital link between our clients, Account Manager, and the security team. Your role will involve providing on-site leadership, coaching, and ensuring that high-quality service is delivered consistently. We're looking for someone with at least 2 years of security experience who can remain calm during critical situations and possesses exemplary communication and customer service skills. A valid driver’s license and a clean driving record are a must! At Allied Universal®, we believe in creating a diverse and inclusive work atmosphere, one that mirrors the communities we serve. By joining our team, you'll not only gain access to numerous benefits like health coverage, retirement plans, and employee assistance programs but also the opportunity to make a difference in people's lives every day. If you meet the qualifications and are ready to advance your career in a rewarding field, we encourage you to apply and be part of a culture that values purpose and impact.

Frequently Asked Questions (FAQs) for Shift Supervisor - University Campus Role at Allied Universal
What are the responsibilities of a Security Shift Supervisor at Allied Universal®?

As a Security Shift Supervisor at Allied Universal®, your main responsibilities will include overseeing and coordinating security operations during the evening and overnight shifts. You'll act as a liaison between clients and the security team, ensuring that high-quality service is consistently delivered. Your day-to-day tasks will involve coaching team members, managing critical situations effectively, and providing exceptional customer service.

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What qualifications do I need to become a Security Shift Supervisor at Allied Universal®?

To qualify for the Security Shift Supervisor position at Allied Universal®, you need to have at least 2 years of security experience and a valid driver's license with a clean driving record. Additionally, candidates must be at least 18 years old and hold a high school diploma or equivalent. Strong communication skills are essential, along with the ability to manage both crisis situations and routine security operations.

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What skills are essential for a successful Security Shift Supervisor at Allied Universal®?

A successful Security Shift Supervisor at Allied Universal® should possess excellent communication and interpersonal skills, allowing them to interact professionally with all levels of personnel and the public. Additionally, the ability to think independently, manage critical situations calmly, and demonstrate exceptional customer service is crucial for this role.

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What benefits are offered for the Security Shift Supervisor position at Allied Universal®?

Allied Universal® offers a comprehensive benefits package for full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, and employee assistance programs. Company discounts and various perks are also available to support your overall well-being.

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How can I prepare for my application as a Security Shift Supervisor at Allied Universal®?

To prepare your application for the Security Shift Supervisor position at Allied Universal®, ensure you meet the required qualifications, such as prior security experience and a clean driving record. Additionally, think about how your previous experiences highlight your leadership, communication, and customer service skills, as these are highly valued in this role.

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Common Interview Questions for Shift Supervisor - University Campus
Can you describe your prior experience in security management?

When answering this question, provide specific examples of your security management experience, highlighting your leadership skills and how you've successfully handled security operations. Mention any protocols you implemented and the impact you had on the team's effectiveness.

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How do you handle conflicts between team members?

In responding to this question, emphasize your communication and mediation skills. Explain how you approach conflicts tactfully while aiming for a resolution that maintains team harmony, detailing a specific scenario where you successfully resolved a dispute.

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What steps would you take during a security breach?

Discuss your crisis management strategy, including immediate response procedures, communication with authorities, and how you would notify affected parties. Share your understanding of maintaining calm and leadership in high-pressure situations.

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How would you ensure that your team consistently delivers high-quality service?

Highlight your coaching and mentoring abilities, along with any previous training programs you've developed or implemented. Explain how ongoing feedback and performance evaluations can help maintain service standards.

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Can you give an example of a time you improved a security procedure?

Be specific about a security procedure you optimized in a past role. Discuss the issue it addressed, the changes you proposed, and the positive results that followed, showcasing your problem-solving skills.

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What motivates you to work in the security industry?

Share your passion for helping others and maintaining safe environments. You may want to touch on personal experiences that solidified your commitment to security and community service.

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Describe how you would manage multiple tasks during a busy shift.

Demonstrate your organizational and prioritization skills. Explain your strategy for balancing various responsibilities while ensuring that critical tasks receive the attention they deserve in a busy environment.

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How do you ensure effective communication with your security team?

Discuss your preferred communication methods and tools, stressing the importance of regular check-ins and briefings. Also, provide examples of how you foster an open environment where team members feel comfortable sharing concerns.

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What qualities do you think are important in a Shift Supervisor?

Highlight key qualities such as leadership, adaptability, strong communication skills, and the ability to remain calm under pressure. Provide reasoning for why these traits are essential for managing security effectively.

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What would you do if you witnessed an unsafe situation on campus?

Outline your immediate response plan, which should include assessing the situation, taking necessary actions to mitigate risk, and documenting the incident to report to the appropriate authorities while ensuring communication with your team.

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Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

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Full-time, on-site
DATE POSTED
April 15, 2025

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