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Job details

SCM Payment Coordinator

Number of Job Openings Available:

1

Date Posted:

April 21, 2025

Department:

16001120 Allina Accounts Payable Services

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union-NCT

Weekend Rotation:

None

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

  • 1.0 FTE (40-hours per week)

  • 8-hour day shifts

  • No weekends

  • Full-Time benefit eligible

Job Description:

Organizes, coordinates, and maintains the day-to-day working components of the payment process, including the P-Card program and virtual single use credit card program, in order to assure end user needs are met as well as overall program objectives. Reviews weekly settlement runs and match check payments to attachments as needed. Works directly with suppliers for the virtual card program on accepting and applying payments. Assists in the cancellation and reissue of payments.

Principle Responsibilities

  • Payment Card Customer Service
    • Facilitates Payment Card Application Process (subject to security access).
    • Establishes and onboards new Payment Card Holders.
    • Administers shared Outlook inboxes.
    • Answers inquiries regarding JP Morgan Payment Program, and GHX Payment Program & P-Card Program.
    • Communicates, both verbally and in writing, with stakeholders across the Allina system and at all levels to answer questions related to the payment card programs.
  • Payment Card Administration
    • Processes JPM card payments on behalf of Allina’s suppliers.
    • Monitors JPM portal to review payments that require extension.
    • Processes P-Card requests through shared e-mail inboxes or Service Central tickets.
    • Supports research into all outstanding audit findings.
    • Understands project timelines and provides support.
    • Works closely with Treasury, Accounting, Information Technology, Finance, and other internal and external stakeholders on all transactions and issues.
    • Determines task resource requirements and facilitate issue resolution.
    • Reviews SPS alerts for lack of payment receipt by suppliers.
  • Non-Card Payment Administration
    • Checks payment collation and mailing for supplier payments and patient refund checks.
    • Reviews “Positive Pay” checks from banking partner to assess validity of payment.
    • Voids and reissues checks.
  • Other duties as assigned.


Required Qualifications

  • Must be 18 years of age with education and/or experience needed to meet required principle competencies as listed on the job description
  • 2+ years of related experience
  • 0 to 2 years of working knowledge of payment processes including procurement card programs involving cardholder and ghost/virtual card accounts
  • 0 to 2 years of demonstrating working knowledge of purchasing software systems, Microsoft Word and Excel software tools


Preferred Qualifications

  • Associate's or Vocational degree in a related field
  • High school diploma or GED


Physical Demands

  • Sedentary:
  • Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Pay Range

Pay Range: $20.32 to $27.68 per hour

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. 

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.  

In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.  

Benefits include:

  • Medical/Dental

  • PTO/Time Away

  • Retirement Savings Plans

  • Life Insurance

  • Short-term/Long-term Disability

  • Paid Caregiver Leave

  • Voluntary Benefits (vision, legal, critical illness)

  • Tuition Reimbursement or Continuing Medical Education as applicable

  • Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program

  • Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.

Average salary estimate

$49885.5 / YEARLY (est.)
min
max
$42133K
$57638K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About SCM Payment Coordinator, Allina Health

As a SCM Payment Coordinator at Allina Commons, you'll play an essential role in ensuring the smooth operation of our payment processes in a caring and supportive environment. Located within Allina Health, which is dedicated to delivering quality care throughout Minnesota and western Wisconsin, your responsibilities will include managing the P-Card program and the virtual single-use credit card program. You will be the friendly point of contact for our end-users, addressing their needs and ensuring our payment objectives are met. In this full-time, non-union position, you will have a chance to work within a collaborative team while enjoying a work-life balance, thanks to our 8-hour day shifts and no weekend requirements. Your day-to-day tasks will involve facilitating customer service for payment cards, onboarding new holders, and processing various payments on behalf of suppliers. You will also dive into problem-solving with internal stakeholders to ensure smooth operations. This position not only allows you to streamline processes but also gives you the opportunity to connect with various departments, including Treasury and Accounting. At Allina Health, we value your growth and well-being, providing numerous benefits that contribute to both your professional development and personal journey. If you are passionate about finance and customer service and you wish to join a mission-driven organization, we would love to hear from you!

Frequently Asked Questions (FAQs) for SCM Payment Coordinator Role at Allina Health
What are the responsibilities of a SCM Payment Coordinator at Allina Commons?

As a SCM Payment Coordinator at Allina Commons, your main responsibilities include organizing and maintaining the daily payment processes, overseeing the P-Card and virtual card programs, and providing customer service to the cardholders. You'll also review weekly settlement runs, assist with payment cancellations, and communicate across the Allina system to address any inquiries regarding payment programs.

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What qualifications are needed to become a SCM Payment Coordinator at Allina Health?

To qualify for the SCM Payment Coordinator position at Allina Health, you should be at least 18 years old with relevant experience, specifically 2+ years in related roles. A working knowledge of payment processes and software like Microsoft Word and Excel is required. An associate’s degree in a related field or a high school diploma/GED is preferred.

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What does the work schedule look like for the SCM Payment Coordinator position at Allina Commons?

The SCM Payment Coordinator role at Allina Commons offers a full-time schedule with 8-hour day shifts and is structured to provide balance with no weekend rotations. This allows you to enjoy your evenings and weekends while committing to a rewarding career supporting Allina Health's mission.

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What benefits can a SCM Payment Coordinator expect at Allina Health?

As a SCM Payment Coordinator at Allina Health, you can expect a comprehensive benefits package that includes medical/dental coverage, paid time off, retirement savings plans, life insurance, and tuition reimbursement among others. This robust package is designed to support your overall well-being and career growth, reflecting Allina's commitment to its employees.

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How does Allina Health support employee growth for a SCM Payment Coordinator?

Allina Health is dedicated to nurturing employee growth for SCM Payment Coordinators through various initiatives. These include well-being programs, personal coaching, and tuition support for continuing education. Additionally, you can participate in employee resource groups and community involvement events, allowing you to connect and grow alongside your peers.

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Common Interview Questions for SCM Payment Coordinator
How do you ensure accuracy in processing payments as an SCM Payment Coordinator?

To ensure accuracy in payment processing, it's crucial to develop a systematic approach that includes double-checking all entries, keeping thorough documentation, and utilizing any available software efficiently. Additionally, collaborating with team members to verify details can help catch potential errors before finalizing payments.

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Can you describe your experience with P-Cards and payment processing programs?

In discussing your experience with P-Cards and payment processing programs, be sure to highlight specific examples from your past roles. Explain how you managed P-Card applications, handled supplier communications, and resolved any payment discrepancies, emphasizing your ability to adapt and learn new processes as needed.

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What strategies would you use to improve communication with internal stakeholders?

Improving communication with internal stakeholders can be achieved by establishing clear channels for reporting and updates, such as regular meetings and shared platforms. Demonstrating active listening and being approachable helps build strong working relationships, allowing for more effective collaboration.

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How do you manage deadlines and prioritize tasks in a fast-paced environment?

In a fast-paced environment, effective time management is key. I prioritize tasks by assessing their urgency and importance, often using tools like to-do lists or project management software to keep track of deadlines. I also allocate time for unexpected tasks and ensure regular check-ins with team members to stay aligned.

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Describe a challenging situation you faced in a previous role and how you overcame it.

When facing challenges, share specific examples that demonstrate your problem-solving skills. Discuss a situation where you managed a payment discrepancy, explaining how you identified the issue, collaborated with relevant parties, and implemented a solution that improved the process moving forward.

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What role does teamwork play in your approach as a SCM Payment Coordinator?

Teamwork is vital in the role of a SCM Payment Coordinator, as collaboration with different departments ensures seamless financial operations. I actively seek input from colleagues and share knowledge, which fosters a supportive work environment and enhances the overall efficiency of payment processing.

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How do you handle customer inquiries regarding payment processes?

When handling customer inquiries, I prioritize active listening to understand their concerns fully. I provide clear and thorough answers, explaining each step of the payment process. If I do not have an immediate answer, I follow up promptly with accurate information, ensuring a positive customer experience.

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What tools or software have you utilized in payment processing?

In previous roles, I have utilized various tools and software for payment processing such as procurement software, Excel for analysis and reporting, and payment portals like JP Morgan. Discussing your proficiency with these tools demonstrates your technical competency and readiness to adapt to Allina Health's systems.

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How would you approach onboarding new payment card holders?

To onboard new payment card holders, I would develop a clear onboarding process that includes training sessions on using the card effectively, providing necessary resources, and ensuring they understand the policies. Continuous support and follow-up during the initial period can help new holders feel comfortable and confident.

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Why do you want to work as a SCM Payment Coordinator at Allina Health?

In answering this question, share your passion for providing efficient financial services that directly support the healthcare sector. Express your alignment with Allina Health’s mission and values, highlighting your enthusiasm for the culture of care they promote and your desire to contribute positively to the organization.

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We service by providing exceptional care, as we prevent illness, restore health and provide comfort to all who entrust us with their care.

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Full-time, on-site
DATE POSTED
April 23, 2025

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