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Operations Lead - Mall of America

Alo is seeking an Operations Lead who is passionate about mindful movement and skilled in driving profitability and efficiency within their store operations.

Skills

  • Leadership
  • Inventory management
  • Business acumen
  • Interpersonal skills
  • Communication skills

Responsibilities

  • Lead and execute inventory management processes
  • Manage key operational functions including shipment and inventory control
  • Ensure strong visual standards for the sales floor
  • Support a safe work environment through stockroom standards
  • Oversee Operations Associates and drive team performance

Education

  • High school diploma or equivalent preferred

Benefits

  • Generous employee discounts
  • Competitive medical, dental, and vision plans
  • 401K with company matching
  • Monthly store incentives
  • Free yoga classes
To read the complete job description, please click on the ‘Apply’ button
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CEO of Alo Yoga
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Danny Harris and Marco DeGeorge
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Average salary estimate

$39520 / YEARLY (est.)
min
max
$37440K
$41600K

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What You Should Know About Operations Lead - Mall of America, Alo Yoga

Join Alo as the Operations Lead at the Mall of America in Bloomington, Minnesota, and be a part of a dynamic team that values mindful movement. In this pivotal role, you will be at the heart of our store leadership team, focusing on driving profitability and efficiency while ensuring a positive experience for both our team and our guests. You'll work closely with the Operations & Visual Manager, handling everything from inventory management and operational functions to maintaining visual standards. As the Operations Lead, your responsibilities will include investigating inventory accuracy issues, championing strong work environments, and leading a team focused on guest experiences. You’ll collaborate with various leads to execute company initiatives and ensure seamless operations. We're looking for someone with a passion for retail and a proven leadership track record, as well as excellent communication skills. This is a full-time role requiring 32 - 40 hours per week with the opportunity to impact and coach your team to success, all while enjoying perks such as employee discounts, a competitive benefits package, and free yoga classes. If you're ready to inspire and lead in a vibrant environment, we want to hear from you!

Frequently Asked Questions (FAQs) for Operations Lead - Mall of America Role at Alo Yoga
What are the main responsibilities of the Operations Lead at Alo?

The Operations Lead at Alo is responsible for driving and coaching to profitability and efficiency, managing inventory processes, ensuring optimal operations, and inspiring the team to provide excellent guest experiences. This role encompasses overseeing inventory management, shipment processing, sales floor recovery, and collaborating with various managers to maintain operational excellence.

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What qualifications do I need to become an Operations Lead at Alo?

To become an Operations Lead at Alo, you should have 2+ years of experience in a client-centric sales environment, a proven ability to lead and make decisions, and strong interpersonal skills. Being self-motivated with a high energy level and a desire to achieve results is essential. You must align with Alo's guiding principles and embody the company culture.

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What kind of work environment can I expect as an Operations Lead at Alo?

As an Operations Lead at Alo, you can expect a vibrant and energetic work environment where mindful movement and positive guest experiences are prioritized. The company culture promotes teamwork, feedback, and career development, allowing you to grow alongside your peers while enjoying perks like free yoga classes and employee discounts.

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How can the Operations Lead contribute to team and guest experiences at Alo?

The Operations Lead contributes significantly by leading by example, inspiring associates in their daily operations, providing constructive feedback, and ensuring that the store maintains high visual and operational standards. A focus on personal development and excellent communication enhances the overall guest experience at Alo.

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What benefits does Alo offer to full-time Operations Leads?

Full-time Operations Leads at Alo enjoy a generous benefits package that includes a competitive medical, dental, and vision plan, 401K with company matching, a clothing allowance, and monthly store incentives. Additionally, employees receive discounts on Alo Yoga products and free access to Alo Moves, our online fitness platform.

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Common Interview Questions for Operations Lead - Mall of America
Can you share an example of how you've improved inventory accuracy in a previous role?

When answering this question, consider detailing a specific situation where you implemented a new process or tool that improved inventory tracking. Highlight your collaboration with team members and how your actions positively impacted the business.

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How do you motivate your team during busy retail periods?

To effectively answer this question, discuss your strategies for setting clear goals, recognizing individual and team accomplishments, and fostering a supportive environment. Share how maintaining a positive energy influences team motivation and overall productivity.

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What strategies would you use to enhance the guest experience at Alo?

When discussing this, focus on your commitment to understanding guest needs and how you would train staff to elevate customer service. Mention specific methods, such as feedback collection and adapting service practices based on guest responses.

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How do you handle difficult situations with team members or guests?

Describe your approach to conflict resolution by emphasizing the importance of active listening and understanding multiple perspectives. Share an example where you successfully navigated a challenging situation through effective communication.

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What role does data play in your decision-making process?

Illustrate your analytical skills by explaining how you utilize key performance metrics to drive business decisions. Discuss how data impacts inventory management, staffing, and sales strategies within a retail environment.

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How would you ensure compliance with safety and operational standards in the store?

Mention your experience with training and reinforcing safety protocols among staff, as well as conducting regular assessments to ensure compliance. Your focus on maintaining a safe environment shows your commitment to both team and guest welfare.

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How do you prioritize tasks and manage time effectively in a retail setting?

Provide examples of tools and techniques you use for task prioritization, such as checklists or time-blocking strategies. Emphasize how adaptability is essential when unexpected situations arise and how you can keep your team focused and productive.

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What strategies do you use to maintain high visual standards on the sales floor?

Detail your methods for ensuring visual merchandising aligns with the company’s standards, such as regular audits and staff training. Highlight your creative approach to store layout and product placement that enhances the shopping experience.

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Why do you want to work for Alo as an Operations Lead?

Here, you should articulate your personal connection to Alo's values of mindful movement and community engagement. Express enthusiasm for how the brand aligns with your interests and goals, showing genuine passion for becoming part of the team.

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What experience do you have in managing financial aspects like budgets and expenses?

Illustrate your financial management skills by discussing prior experiences where you effectively monitored budgets and incurred expenses. Highlight your capability to find efficiencies and support profitability within a retail setting.

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Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo. We are relentless about making the best yoga clothing in the world explicitly to inspire yogis (and yogis to be) to have more yog...

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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$37,440/yr - $41,600/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 17, 2025

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