About Us:
At Sociaxe, we are passionate about delivering innovative solutions that connect people and enhance experiences. Headquartered in Dallas, TX, we pride ourselves on creating meaningful connections with our clients and providing top-tier services across industries. Join us in our mission to make every interaction impactful!
Job Description:
Sociaxe is looking for a proactive and detail-oriented Customer Service Assistant to join our team. In this role, you will support our customer service team by ensuring smooth communication with clients, resolving issues efficiently, and delivering a high standard of service.
Responsibilities:
Skills & Qualifications:
Benefits:
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Are you looking for an exciting opportunity to join a dynamic team? Sociaxe, based in the heart of Dallas, TX, is on the lookout for a motivated and detail-oriented Customer Service Assistant. At Sociaxe, we're driven by our mission to connect people and create extraordinary experiences for our clients. As a Customer Service Assistant, you'll become an essential part of our customer service team, assisting clients through various channels such as phone, email, and live chat. Your friendly and professional communication style will make a lasting impression on our customers while you efficiently resolve their inquiries. You'll be responsible for maintaining accurate records of customer interactions and providing timely updates, which will help us enhance our services. Collaboration is key here; you'll work closely with other departments to ensure we address every customer concern promptly and effectively. Moreover, we value your insight! You will have the exciting opportunity to identify improvement areas in our processes and recommend solutions. To succeed, you'll need a customer-first attitude, excellent communication skills, and a knack for problem-solving. Previous experience in customer service is a plus, but if you're eager to learn and grow, we want to hear from you. Join us at Sociaxe where a supportive team environment awaits you, along with competitive pay ranging from $41,000 to $50,000 annually, comprehensive benefits, and opportunities for professional development. Your journey to creating impactful connections starts here!
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