Banquet Manager - Year Round - Full Time

Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. 

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
• Discounted skiing and riding for friends and family of eligible employees*
• Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees*
• Free regional bus pass 

*Click HERE for more information on our employee benefits! 

For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

POSITION SUMMARY

The Hotel Banquets Manager position will require three (3) years' experience in hotel banquet management with prior experience as a banquet captain and/or server in a 4-Diamond hotel preferred.

Resume required, cover letter recommended.

ESSENTIAL DUTIES

• Function as a highly independent, self-regulated, detail oriented professional ensuring that all aspects of events or functions have been addressed

• Review all BEO’s making sure the department is prepared for all functions

• Plan, supervise, and coordinate the daily operations of the banquet functions

• Supervise and assist with all operations, which may include: setting tables, stocking service stations, taking orders from customers and serving, clearing and cleaning tables, setting up bars and other service stations

• Monitor food and service to ensure that appropriate quality standards are maintained

• Confer with Catering and sales, F&B Managers and other company personnel to plan, coordinate and evaluate services and activities

• Plan and conduct staff meetings, communicate regularly with staff to coordinate banquet activities, assign and check work, resolve problems

• Supervise guest counts at meetings, breaks, and meals, and make sure bill is prepared

• Work directly with Restaurant Managers to cross utilize service and set up staff

• Ensure that alcohol policies are being enforced

• Request order for supplies: china, glass, silverware, or meeting room supplies from purchasing agent

• Supervise inventory and orders for table linen, china, glassware, silverware, chafing dishes

• Report client feedback to F&B Director, Director of Catering and Convention Services, Catering Manager and VP of F&B to evaluate event planning and performance on an ongoing regular basis

• Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements

• Other duties, as assigned

REQUIRED QUALIFICATIONS

• Must have a minimum of three years' experience in hotel banquet management

• Prior experience as a banquet captain and server in a 4-diamond hotel, preferred

• Previous cash handling experience required (prior accounting experience desirable)

• Prefer experience with RTP and Workday preferred (knowledge of Delphi software helpful)

• Knowledge of Microsoft Office with extensive knowledge of Excel

• Must be highly organized and detailed oriented as well as able to deal with multiple departments and personalities in a high-pressure environment

• Previous experience with basic food service administrative functions, such as ordering, inventory control, staff scheduling, and cash reports preferred

• Experience working with a variety of commercial food service equipment

• Ability to problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers

• Ability to be a consistent role model for company’s Service Excellence standards

• Current service of alcohol training program certification or get certification within 3 months of hiring

EDUCATION REQUIREMENTS

• High School Diploma or GED required

The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives.

Steamboat area base salary range: $50,000 - $63,000 per year plus gratuities

PHYSICAL REQUIREMENTS

• Must be minimum 18 years of age

• Must be able to lift, push and carry approximately 50 pounds (hot boxes, chair racks, tables, etc.)

• Must be able to stand and walk for prolonged periods of time

• Must be able to communicate clearly in the English language, both written and verbal

• Must be able to work outdoors in all kinds of weather

• Must have a valid driver’s license, and pass validation of Alterra Driving Standards Policy

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

WORKING CONDITIONS

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski and Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

Employment with Steamboat Ski and Resort Corporation or any of its affiliates is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

This position is in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

Steamboat Ski and Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski and Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.