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Banquet Manager - Year Round - Full Time

Year Round

Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. 

BESIDES WORKING SOMEWHERE AWESOME, WHAT’S IN IT FOR YOU?
  • Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
  • Discounted skiing and riding for friends and family of eligible employees*
  • Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
  • Generous discounts on outdoor gear, apparel, rental cars, etc.
  • Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
  • Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
  • 401(k) plan with generous company match
  • Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
  • Paid parental leave of up to 6 weeks for eligible employees*
  • Free regional bus pass 

*Click HERE for more information on our employee benefits! 

For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

POSITION SUMMARY

The Hotel Banquets Manager position will require three (3) years' experience in hotel banquet management with prior experience as a banquet captain and/or server in a 4-Diamond hotel preferred.

Resume required, cover letter recommended.

ESSENTIAL DUTIES

  • Function as a highly independent, self-regulated, detail oriented professional ensuring that all aspects of events or functions have been addressed

  • Review all BEO’s making sure the department is prepared for all functions

  • Plan, supervise, and coordinate the daily operations of the banquet functions

  • Supervise and assist with all operations, which may include: setting tables, stocking service stations, taking orders from customers and serving, clearing and cleaning tables, setting up bars and other service stations

  • Monitor food and service to ensure that appropriate quality standards are maintained

  • Confer with Catering and sales, F&B Managers and other company personnel to plan, coordinate and evaluate services and activities

  • Plan and conduct staff meetings, communicate regularly with staff to coordinate banquet activities, assign and check work, resolve problems

  • Supervise guest counts at meetings, breaks, and meals, and make sure bill is prepared

  • Work directly with Restaurant Managers to cross utilize service and set up staff

  • Ensure that alcohol policies are being enforced

  • Request order for supplies: china, glass, silverware, or meeting room supplies from purchasing agent

  • Supervise inventory and orders for table linen, china, glassware, silverware, chafing dishes

  • Report client feedback to F&B Director, Director of Catering and Convention Services, Catering Manager and VP of F&B to evaluate event planning and performance on an ongoing regular basis

  • Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements

  • Other duties, as assigned

REQUIRED QUALIFICATIONS

  • Must have a minimum of three years' experience in hotel banquet management

  • Prior experience as a banquet captain and server in a 4-diamond hotel, preferred

  • Previous cash handling experience required (prior accounting experience desirable)

  • Prefer experience with RTP and Workday preferred (knowledge of Delphi software helpful)

  • Knowledge of Microsoft Office with extensive knowledge of Excel

  • Must be highly organized and detailed oriented as well as able to deal with multiple departments and personalities in a high-pressure environment

  • Previous experience with basic food service administrative functions, such as ordering, inventory control, staff scheduling, and cash reports preferred

  • Experience working with a variety of commercial food service equipment

  • Ability to problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers

  • Ability to be a consistent role model for company’s Service Excellence standards

  • Current service of alcohol training program certification or get certification within 3 months of hiring

EDUCATION REQUIREMENTS

  • High School Diploma or GED required

The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives.

Steamboat area base salary range: $50,000 - $63,000 per year plus gratuities

PHYSICAL REQUIREMENTS

  • Must be minimum 18 years of age

  • Must be able to lift, push and carry approximately 50 pounds (hot boxes, chair racks, tables, etc.)

  • Must be able to stand and walk for prolonged periods of time

  • Must be able to communicate clearly in the English language, both written and verbal

  • Must be able to work outdoors in all kinds of weather

  • Must have a valid driver’s license, and pass validation of Alterra Driving Standards Policy

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

WORKING CONDITIONS

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski and Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

Employment with Steamboat Ski and Resort Corporation or any of its affiliates is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

This position is in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

Steamboat Ski and Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski and Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.

Average salary estimate

$56500 / YEARLY (est.)
min
max
$50000K
$63000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Banquet Manager - Year Round - Full Time, Alterra

Are you ready to elevate your career in event management? Steamboat Ski and Resort Corporation is on the lookout for a talented Banquet Manager to join our dynamic team in Steamboat Springs, CO! This full-time, year-round position offers not just a chance to manage our exquisite banquet services, but to thrive in one of the friendliest mountain destinations known for its vibrant atmosphere and exceptional experiences. As the Banquet Manager, you'll bring your unique flair and expertise to the table, coordinating every detail of our events to guarantee unforgettable experiences for our guests. Collaborating with Catering, F&B Managers, and various departments, you will oversee the daily operations of the banquet functions while ensuring top-notch service and quality standards are met. With at least three years of experience in hotel banquet management under your belt, you're skilled at juggling multiple tasks and communicating effectively with your staff and guests alike. Enjoy amazing benefits including a free Alterra Mountain Pass for you and your dependents, generous employee discounts, health insurance options, a 401(k) plan, and more! Plus, you'll work in beautiful surroundings that foster personal and professional growth. If you're passionate about hospitality and want to be part of a supportive, fun-loving team, we can’t wait to meet you. Join us at Steamboat Ski and Resort Corporation and help us create memorable experiences for our guests all year long!

Frequently Asked Questions (FAQs) for Banquet Manager - Year Round - Full Time Role at Alterra
What are the responsibilities of a Banquet Manager at Steamboat Ski and Resort Corporation?

As a Banquet Manager at Steamboat Ski and Resort Corporation, you'll be responsible for overseeing the entire banquet operation. This includes planning, coordinating, and supervising events to ensure everything runs smoothly. You’ll make sure all events are prepared according to the Banquet Event Orders (BEOs), manage staff, liaise with other departments, and maintain quality standards for food and service throughout the events.

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What qualifications are needed for the Banquet Manager position at Steamboat Ski and Resort Corporation?

To qualify for the Banquet Manager position at Steamboat Ski and Resort Corporation, you need a minimum of three years of experience in hotel banquet management, preferably with prior experience as a banquet captain or server in a 4-Diamond hotel. Skills in customer service, communication, organizational abilities, and knowledge of Microsoft Office, particularly Excel, are also crucial to succeed in this role.

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What is the salary range for the Banquet Manager at Steamboat Ski and Resort Corporation?

The base salary range for the Banquet Manager at Steamboat Ski and Resort Corporation is $50,000 - $63,000 per year, along with gratuities. Salaries may vary based on experience, education, and other factors, making this a competitive compensation package in the vibrant hospitality market of Steamboat Springs.

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Is experience in food service required for the Banquet Manager role at Steamboat Ski and Resort Corporation?

Yes, prior experience in food service is required for the Banquet Manager role at Steamboat Ski and Resort Corporation. You should be familiar with basic food service functions like ordering and inventory control, as well as possessing cash handling experience to manage daily financial transactions effectively.

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What benefits does Steamboat Ski and Resort Corporation offer to its Banquet Managers?

At Steamboat Ski and Resort Corporation, Banquet Managers enjoy a host of benefits, including a free Alterra Mountain Pass for employees and their dependents, health benefits that include medical, dental, and vision insurance, generous discounts on outdoor gear, and paid parental leave. Employees can also take advantage of a 401(k) plan with company matching and paid vacation and sick time to recharge.

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Common Interview Questions for Banquet Manager - Year Round - Full Time
How do you plan and execute a successful banquet event?

To answer this question effectively, outline your process from planning to execution. Discuss how you review BEOs, coordinate with other departments, supervise the staff, and address any last-minute issues. Highlight your organizational skills and ability to stay calm under pressure.

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What strategies do you use to ensure high-quality service during events?

When discussing strategies for high-quality service, focus on training and empowering your staff, monitoring service throughout the event, and gathering feedback post-event to identify areas for improvement. Emphasize the importance of communication and teamwork.

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Can you give an example of a challenging situation you faced in banquet management and how you resolved it?

Share a specific example where you encountered a challenge, such as staffing issues or last-minute changes, and explain the steps you took to resolve it. Highlight your problem-solving skills, adaptability, and ability to maintain guest satisfaction.

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How do you handle conflicts among staff members during events?

To effectively answer this question, demonstrate your conflict resolution skills. Share your approach to addressing conflicts directly, encouraging open communication, and maintaining a positive work environment while ensuring it doesn’t affect the event's flow.

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What do you think is the key to creating memorable experiences for guests?

Highlight the importance of understanding guests' needs and expectations. Discuss how attention to detail, personalized service, and proactive communication can all contribute to unforgettable experiences. Mention the role of teamwork and collaboration in your approach.

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What are your methods for managing staff schedules and ensuring adequate coverage?

Explain your approach to scheduling, including how you assess event needs, monitor staff availability, and ensure proper training and cross-utilization among staff to fill any gaps. Mention using software tools to streamline scheduling if applicable.

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How do you maintain a budget for banquet operations?

Discuss your experience with budgeting, including tracking expenses, managing supply orders, and adjusting to ensure profitability. Mention the importance of forecasting and analyzing past events to make informed budget decisions.

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What safety and health regulations do you follow in banquet services?

Touch on your familiarity with health regulations related to food service, alcohol compliance, and overall event safety. Emphasize your commitment to training staff on these regulations and regularly monitoring compliance during events.

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How do you approach feedback from guests and clients post-event?

Discuss the importance of actively seeking feedback after events, analyzing guest responses, and implementing changes based on their suggestions. Highlight how you view feedback as an opportunity for growth and improvement.

Join Rise to see the full answer
What do you hope to bring to the Banquet Manager role at Steamboat Ski and Resort Corporation?

Convey your passion for hospitality and how your unique skills and experiences align with the company’s values. Discuss your dedication to excellence in service and teamwork, and your enthusiasm for contributing to the success of events at Steamboat Ski and Resort Corporation.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 21, 2025

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