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Senior Program Manager, SSD FC Launch and Engineering Planning

Description

Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic and tactical, cross-functional operations and technology projects associated with the launch and retrofits of Sub Same Day (SSD) FC buildings. This role requires scoping and creating project plans, developing processes, mitigating schedule risks, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.


Travel expected 25%

Key job responsibilities
- Supporting the development of launch strategy
- Developing launch teams program to ensure successful site launches
- Partnering with other teams to source, allocate and coordinate launch resources
- Work with stakeholders to align responsibilities and mitigate risks to project execution
- Managing and delivering results on complex projects across multiple organizations
- Gathering and analyzing data on launch performance results
- Creating, communicating and managing budget for launch support
- Innovating to improve processes and continuously removing cost from our launches and operations
-Weekly, Monthly, and Quarterly Reporting
- Manage end-to-end program health and goal delivery
- Establish Planning cadence with stakeholder teams
- Economic Models for cost/benefit of initiatives upon intake

About the team
The SSD FC Launch team supports the Rapid and Rural Logistics organization in the planning and build-out of new SSD FC fulfillment centers across the United States. The team coordinates project plans and tracks execution across stakeholders from business, technology, design, and construction teams.

Basic Qualifications

- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

- Experience managing, analyzing and communicating results to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $189,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Average salary estimate

$151900 / YEARLY (est.)
min
max
$114500K
$189300K

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What You Should Know About Senior Program Manager, SSD FC Launch and Engineering Planning, Amazon

Are you ready to take your career to the next level as a Senior Program Manager at Amazon? In this exciting role, you will be at the forefront of managing strategic and tactical projects for the launch of Sub Same Day (SSD) Fulfillment Centers. Your strong delivery record and project management experience will be crucial as you scope, create project plans, and assist with the development of the launch strategy, ensuring every site launches successfully. You’ll collaborate with various teams to coordinate resources, align responsibilities, and mitigate any risks that could affect project execution. If you love to analyze data and report on launch performance, you’ll thrive in this position, as you’ll be responsible for managing end-to-end program health, creating and maintaining budgets, and innovating processes. This role isn’t just about managing projects; it’s about driving results and creating a positive impact within the company. With opportunities for travel, you will be engaging with stakeholders from across the country, making each launch an exceptional experience. Bring your cross-functional project delivery skills, demonstrated team management experience, and passion for excellence to the SSD FC Launch team, and help us shape the future of logistics at Amazon!

Frequently Asked Questions (FAQs) for Senior Program Manager, SSD FC Launch and Engineering Planning Role at Amazon
What are the responsibilities of a Senior Program Manager at Amazon?

As a Senior Program Manager at Amazon, you'll be responsible for managing complex cross-functional projects for SSD FC launches. This includes scoping project plans, coordinating resources, analyzing data on launch performance, and communicating status to senior management. Your role is pivotal in ensuring successful site launches, driving results, and continuously improving operational processes.

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What qualifications does Amazon require for the Senior Program Manager position?

To qualify for the Senior Program Manager position at Amazon, candidates should have at least 5 years of experience working cross-functionally with both tech and non-tech teams, as well as team management and project delivery experience. A proven track record in program or project management and the ability to define program requirements using data is vital. Preferably, you should have experience communicating results to senior leadership.

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What is the expected travel for the Senior Program Manager role at Amazon?

The Senior Program Manager role at Amazon typically requires about 25% travel. This allows you to engage directly with various stakeholders at different fulfillment center locations, ensuring that project launches are executed efficiently and effectively.

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What skills are essential for success as a Senior Program Manager at Amazon?

Success in the Senior Program Manager role at Amazon hinges on exceptional project management skills, the ability to coordinate across teams, and excellent executive presentation capabilities. You’ll also need strong analytical skills to gather and analyze launch performance data while being able to innovate and improve processes continuously.

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How can one prepare for the responsibilities of a Senior Program Manager at Amazon?

Preparation for the Senior Program Manager role at Amazon involves honing your project management skills, understanding cross-functional team dynamics, and becoming adept at data analysis. Familiarize yourself with operational strategies and risk management techniques that are crucial for ensuring successful project execution.

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Common Interview Questions for Senior Program Manager, SSD FC Launch and Engineering Planning
Can you describe your project management experience relevant to the Senior Program Manager role?

In your response, detail specific projects you managed, including their scope, stakeholders involved, and the outcomes. Highlight any metrics to showcase your success in delivering results.

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How do you prioritize tasks when managing multiple projects?

Discuss your approach to prioritization, possibly mentioning tools or methods you use to evaluate project urgency and importance, as well as how you communicate these priorities to your team.

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Describe a time when you dealt with a project risk. What was your approach?

Share a specific example where you identified a risk, the impact it could have had, and the actions you took to mitigate that risk. Focus on outcome and lessons learned.

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How do you ensure effective communication across cross-functional teams?

Explain your strategies for fostering open communication, such as regular meetings, status reports, and feedback loops. Emphasize the importance of transparency in your communication.

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What metrics do you consider when evaluating the success of a project?

Detail key performance indicators (KPIs) you focus on, such as completion times, budget adherence, and stakeholder satisfaction. Relate these to the SSD FC Launch context.

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How do you handle conflicts within your team or with stakeholders?

Describe your conflict resolution strategy, emphasizing the importance of listening, understanding perspectives, and finding common ground to align everyone involved.

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What innovative solutions have you implemented in previous projects?

Discuss a particular innovation you introduced, the problem it solved, and the positive results that ensued. Relate this to the context of improving processes in fulfillment operations.

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Explain your experience with budget management for projects.

Share your experience in creating and managing project budgets, including your approach to monitoring costs and making adjustments when necessary.

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What steps do you take to ensure a successful project launch?

Outline the comprehensive steps you follow for a successful launch, from planning to execution and post-launch evaluation, including team coordination and stakeholder engagement.

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How do you keep stakeholders informed about project progress?

Describe your methods of keeping stakeholders updated, such as regular updates, milestone reports, and ad hoc communications to ensure everyone remains informed and engaged.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 9, 2025

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